Solved What is this and how to get rid of it.


TM21

Banned
Local time
12:40 AM
Posts
253
Just recently, I started getting this message on my desktop. It's very random, and easy to get off the screen, but it WILL come back.

XULRunner.jpg

Can anyone tell me what's causing this message, and how do I permanently get rid of it?

TM :cool:
 

My Computer

The title bar indicates which process this message comes from. XULRunner is a discontinued, packaged version of the Mozilla platform to enable standalone desktop application development using XUL, developed by Mozilla.

 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
??? I'm running a new download of Firefox, ver. 113.0.2. Nothing special.
So how do I get rid of that annoying message?
 

My Computer

My Computers

System One System Two

  • OS
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    #1. LG ULTRAWIDE 34" #2. AOC Q32G2WG3 32"
    Screen Resolution
    #1. 3440 X 1440 #2. 1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
Well, it mentioned a file that was missing, but, on my PC it's not missing.
In fact, there appeared to be two of them. ??? But then, I'm no software Guru!

In the error box, it seems to me to be asking me to create a new profile. I'm not sure I know how to do that,
other than go through all the options menus and fill in all the blanks. ???
Maybe, if there was a Tutorial on "How to create a new profile in Firefox".
 

My Computer

In my previous post, I stated that I found TWO folders where there probably should be just one.
Not knowing which one I should delete, I just deleted them both.
Then I transplanted the same folder from my Main PC to this one. I hope that helps.
So far, Firefox is operating normally, and I still have my Bookmarks Toolbar, etc.

Since the errant message was very sporadic, only time will tell, if I have a FIX or not.

BUT, being the eternal Optimist, I'm going to call it FIXED.
Thanks for all the inputs!
TM :cool:
 
Last edited:

My Computer

Latest Support Threads

Back
Top Bottom