What is This Error 7023?

Steve C · Jun 22, 2023

I've started getting this error 7023 on my new build. Is this one to ignore or needs solving?

Ed Tittel · Jun 22, 2023

Here's a pretty good discussion from the MiniTool folks: What Should You Do When Facing Event ID 7023 in Windows 10/11?. In general, it looks like a failure in the Connected Devices Service service. I found lots of stuff by googling "cplscon error 7023" -- you can, too.
HTH,
--Ed--

James · Jun 22, 2023

It can be caused by corrupted system files, the failure of the Connected Devices Platform, or the Network Connection Broker Service. You could try sfc /scannow*, or opening services.msc, double click on connected devices platform service, expand the dropdown next to startup type, and choose Automatic (delayed). You can do this with network connection broker, too.

Sorry if this lacks detail, but let me know if you need assistance in anything.

Steve C · Jun 23, 2023

James said:
It can be caused by corrupted system files, the failure of the Connected Devices Platform, or the Network Connection Broker Service. You could try sfc /scannow*, or opening services.msc, double click on connected devices platform service, expand the dropdown next to startup type, and choose Automatic (delayed). You can do this with network connection broker, too.

Sorry if this lacks detail, but let me know if you need assistance in anything.

I discovers cplspcon is the Intel Content Protection HDCP Service. It shows as stopped under Services and won't start if I manually try to start it. How do I fix this and is it needed? I could disable it in Autoruns.

What is This Error 7023?

Steve C

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Ed Tittel

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James

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Steve C

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