Solved Why is not showing battery charge threshold option on Lenovo Vantage?

JacksonS · Jan 17, 2023

JacksonS said:
There is something afoot here - I too am seeking the battery threshold function.

Lenovo Vantage App on a B590 has just suddenly started to complain that it is missing a critical driver. Previous user accounts have had the function, up to and including W10 22H2.

I tried the offline and online installs of W8.1 - Lenovo Vantage is only W10 (fair enough)

I then tried W10 Anniversary Edition (1607) and the Lenovo Vantage app version was too old (or Windows was)

1809 it installed and two functions were available (I think camera and microphone on/off) but no complaints - the battery section was missing a switch button and the function expander dropdown was blank.

WU to 21H2 and it complains - either WU is no longer pulling the correct ACPI driver or the Windows driver store doesn't contain it any longer. Lenovo's solutions to it going missing previously indicate that WU can correct it in 20H2 or that a specific update fixes it in 21H2, well it doesn't, unless that update is superceded and doesn't load. It says it will load an ACPI driver. It loads a Lenovo PM driver. (Description in Device Manager)

Manually installing from the Lenovo support site the PM drivers are the only frequent update to both Lenovo laptops I have (the function is present on the other, an E570 7th Gen Core i running 22H2 and I can get it clean installed and working). I think something has changed in the way the OS sees the CPU or chipset on that vintage (B590 is 3rd Gen Core i) or the way the Lenovo Vantage app works.

Two settings I changed on the B590 - enabling Secure Boot and Virtualization Technology - could it be those? No time to try just yet.

Reporting back - installing in Legacy/CSM was no different to installing in UEFI/Secure - the reason appears to be an update to the Lenovo Vantage app (more specifically the Vantage Services that install once the Store app is started).

Lenovo's posted solution is a red herring, there absolutely is no ACPI driver for the B590 on the support page, just the Lenovo PM Driver version 1.67.16.42.

The situation with the blank expander is prior to the update to services, the message about missing a critical driver appears after the update (I guess something to do with the way the apps are delivered).

So, I guess Lenovo have broken this and just don't care about this due to the device age (2014).

cereberus · Jan 17, 2023

If somebody is willing to lend me two new identical laptops for five years, I will limit one to 80% charging and one no limit, and I will display results in 5 years time LOL.

Try3 · Jan 17, 2023

cereberus said:
If somebody is willing to lend me two new identical laptops for five years, I will limit one to 80% charging and one no limit, and I will display results in 5 years time LOL.

I am partway through a less rigorous experiment.

I have last full charge & design charge records for two batteries dating back to when they were new [2016, 2018].
I swap them around every six months - six months use, six months storage.
They have been fully charged & their computer always left connected to mains power for five years.
For the last year & a half, I have limited charging to 80-90%. I am continuing to keep their computer connected to mains power all the time [I have powerpacks that maintain the necessary 20V input].
I intend continuing until two years have passed so that each battery has had a year's use with the 80-90% charging limit.
There is nothing in the results so far to indicate that it has made a blind bit of difference to their last full charge / design charge ratio.

All the best,
Denis

Fabler2 · Jan 17, 2023

@Try3 I remember the conversation about this. Just for info have a HP laptop 2015 that has no limiter. Always on power. On my second battery. I just test the battery physically by booting on battery power now and again to see how long it lasts. This battery is now down to about 3/4 hour use before the warning to auto shut-off. It looks as I will need a new one again soon (if I can get one). On average it looks like it lasts about 3 1/2 years with continuous on power use. Just for info.

Try3 · Jan 18, 2023

Fabler2 said:
Just for info have a HP laptop 2015 that has no limiter

One of my batteries is from the start of 2018.
Until the test started, it had always been on charge to 100% and had hardly ever been used on battery.
Its Last full charge remains equal to its Design capacity [LFC/DC].

The older 2016 battery, that had degraded to about 70% LFC/DC through usage during its first year or so, continues to degrade slowly whether charged to 100% or limited to 80-90%. It's now at 60% LFC/DC.

I assume you know you can obtain Last full charge & Design capacity without using the battery.
Run and interpret a battery report - my post #2 - TenForums

All the best,
Denis

JacksonS · Jan 18, 2023

Well, you're entitled to your opinions. All I will say is the machine is 9 years old this year it is on it's original battery and the battery is a shade over 60% original capacity, which means it will last approximately 70 minutes on a full charge which is a toggle away. (It has SSD and 8GB RAM over original.) This, to me is worth preserving. Many laptops that age have batteries effectively u/s and bound to the charger at 80% wear (20% original capacity). At that age the battery is better preserved than treated "as new".

It is primarily a desktop replacement used daily (so left plugged in) and when the mains switch is not located conveniently (often under the desk on the wall) it is handy. Also saves wear and tear on the charge socket if the machine is not constantly being plugged / unplugged. I hasten to add it is not always me that this is a consideration for.

Battery technology has evolved. I hear what you are saying, a 2017 HP laptop with no battery utility (admittedly used infrequently but in a similar configuration) was showing 0% wear when it passed through my hands but I don't have the full detail on how often it was or is being used.

Ultimately, the issue is why a working configuration changed suddenly, thanks.

Try3 · Jan 18, 2023

JacksonS said:
you're entitled to your opinions.

We did not express any opinions. We both stated facts.
If enough facts are eventually gathered, we might be able to understand how best to treat our batteries. That is an opinion.

Your problem with your Lenovo utility is, I think, unlikely to get fixed without assistance from Lenovo. Since they are not interested, might you be able to get assistance form another Lenovo customer in their user forum [assuming they have one].
- Dell & HP users have reported in various TenForums-ElevenForum threads that recent versions of their battery utilities have no charge-limiting capability.
- I do not recall any equivalent comment by a Lenovo user {but is implied by the OP} so I do not know what you will find if you do ever manage to fix your problem.

All the best,
Denis

JacksonS · Jan 18, 2023

Try3 said:
We did not express any opinions. We both stated facts.
If enough facts are eventually gathered, we might be able to understand how best to treat our batteries. That is an opinion.

Your problem with your Lenovo utility is, I think, unlikely to get fixed without assistance from Lenovo. Since they are not interested, might you be able to get assistance form another Lenovo customer in their user forum [assuming they have one].
- Dell & HP users have reported in various TenForums-ElevenForum threads that recent versions of their battery utilities have no charge-limiting capability.
- I do not recall any equivalent comment by a Lenovo user {but is implied by the OP} so I do not know what you will find if you do ever manage to fix your problem.

All the best,
Denis

Denis, my findings are also fact. And facts are what we base opinions on. I have taken this to a Lenovo community forum. I was trying to add to the OP, it's not my thread. If that is not what is required here, I shall be less inclined, thanks!

Try3 · Jan 18, 2023

JacksonS said:
my findings are also fact

I never claimed otherwise.
Your contributions are as valid & welcome as everybody's else's.

JacksonS said:
I have taken this to a Lenovo community forum

Oh, it's a shame they could not help you.
But it might be worth creating threads of your own in both TenForums & ElevenForum in which your title includes Lenovo Vantage reports driver error

Best of luck,
Denis

Sandi · Jun 3, 2023

The case is the same as me, I have lenovo X230 can not settings treshold battery, I think this happens because of windows 10 update
II also tried to find a solution in all forums, tried reinstalling programs and drivers but it remained the same
I tried reinstalling the Vantage program and drivers but it's the same

Try3 · Jun 3, 2023

Sandi said:
The case is the same as me, I have lenovo X230 can not settings treshold battery, I think this happens because of windows 10 update
II also tried to find a solution in all forums, tried reinstalling programs and drivers but it remained the same
I tried reinstalling the Vantage program and drivers but it's the same

It sounds to me as though Lenovo have altered their software [just as some Dell & HP customers reported that they had done].

All the best,
Denis

Solved Why is not showing battery charge threshold option on Lenovo Vantage?

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