Windows 11 24H2 Breaks MSRA.


bwhipp

New member
Local time
12:29 AM
Posts
5
OS
Win 11
Can't find anything on the google to fix this. Updating to Windows 11 24H2 breaks Remote Assistance. Made sure my GPO is good but still get the errors for Your offer to help could not be sent. Do you have the correct permissions on the remote computer. Is the remote computer turned on, and is it connected to the network? Is there a network problem.
 

My Computer

System One

  • OS
    Win 11
No Hello. or nice to be here, or even "Please"
 

My Computer

System One

  • OS
    WIN 11 Pro 24H2 - 26100.3323
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build
    CPU
    Intel XEON E5-2699 v3
    Motherboard
    ASUS X99-A
    Memory
    64GB Teamgroup UD4-3600
    Graphics Card(s)
    NVIDIA GeForce GTX 1080 Ti
    Sound Card
    Integrated
    Monitor(s) Displays
    ACER X34 Predator
    Screen Resolution
    3440 x 1440
    Hard Drives
    Crucial CT1000P 3P SSD8 1TB
    Crucial CT1000 BX500 SSD 1TB
    PSU
    GameMax Pro
    Case
    Fractal Design
    Cooling
    Corsair H110iGT + 6 140mm Fans
    Keyboard
    Corsair K4
    Mouse
    G-Skill G502
    Internet Speed
    50MBs
    Browser
    Chrome
    Antivirus
    OEM
  • Like
Reactions: Gas
Can't find anything on the google to fix this. Updating to Windows 11 24H2 breaks Remote Assistance. Made sure my GPO is good but still get the errors for Your offer to help could not be sent. Do you have the correct permissions on the remote computer. Is the remote computer turned on, and is it connected to the network? Is there a network problem.
try this .reg fix. seems to have been a widespread issue for some time. im not familiar with the issue as i dont use it, but:
.https://beingwinsysadmin.blogspot.com/2020/09/msraexe-remote-assistance-refuses-to.html?_sm_au_=iVVS8467fkQrSfKHFW3MRKQNBJ2B3

No Hello. or nice to be here, or even "Please"
this is the internet...
 

My Computer

System One

  • OS
    Windows 11 Pro
you could use revo to uninstall it and clean all leftovers, then reinstall it... possible that a kb or some patch broke the installation via deleting a needed path/resource.
 

My Computer

System One

  • OS
    Windows 11 Pro

My Computer

System One

  • OS
    Windows 11 Pro
Back
Top Bottom