Issue recap:
Called support about substandard Wi-Fi range The original reason for calling tech support, resulted in missing wifi driver. In an acceptable area (judged by constant use over 12 years on many devices), the wifi connection was substandard and getting worse, with growing intermittent connectivity.
Now missing WiFi Driver
Unable to add new driver in any possible way. The wifi is simply not available to windows. After many attempts with and beyond tech support - reboot, reset windows, usb install, manual add, install and extract driver package. I eventually found a way to finish the windows reset install, getting through the wifi screen since no wifi was available. I have tried many ways.
Note:
I am unclear on many concepts, and will soon provide some screen shots in current system and old Dell system that while only crawls after some 12 years will give some comparison.