Windows login locked out after bios update TPM related?


dacrone said:
superuser.com

Unable to set or remove a login PIN on Windows 10

After my computer decided to run some updates, I was unable to login with my PIN. I had to do a password reset. I'm trying to re-enable the PIN, but I'm having difficulties. I'm in Settings > Acco...
superuser.com superuser.com

Try removing the pin and see if passwords works

*be sure you browse to the correct user’s appdata*
Click to expand...
That is assuming I can login using the password though right? Sadly I can't get into the account with the password, there is no prompt for a pin either, the pin icon asks me to enter a password to setup windows hello for a pin so I don't believe there is one setup anymore
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
trumpy81 said:
@mysticninja
I doubt you will ever get back into that account since you wiped the TPM info when you updated.

Lots of things are encrypted by the TPM and the keys used for that encryption are now gone.

That's why I suggested creating a new account.

You could try a repair install:
www.elevenforum.com

Repair Install Windows 11 with an In-place Upgrade

This tutorial will show you how to do a repair install of Windows 11 by performing an in-place upgrade without losing anything. If you need to repair or create a new recovery partition or having problems with the Windows 11 operating system on your PC, and the usual solutions will not fix it...
www.elevenforum.com www.elevenforum.com

I'm not sure how successful that would be though
Click to expand...

trumpy81 said:
@mysticninja
I doubt you will ever get back into that account since you wiped the TPM info when you updated.

Lots of things are encrypted by the TPM and the keys used for that encryption are now gone.

That's why I suggested creating a new account.

You could try a repair install:
www.elevenforum.com

Repair Install Windows 11 with an In-place Upgrade

This tutorial will show you how to do a repair install of Windows 11 by performing an in-place upgrade without losing anything. If you need to repair or create a new recovery partition or having problems with the Windows 11 operating system on your PC, and the usual solutions will not fix it...
www.elevenforum.com www.elevenforum.com

I'm not sure how successful that would be though.
Click to expand...
I really hope that's not the case :( I did try a USB boot drive to recover although it says startup repair couldn't repair your pc, thank you for the link though
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
no do it from your local admin. thats why i said browse to the correct user's appdata. try it to see if removing the pin will allow the password login to function properly.

FIRST, try this:

re enable the netplwiz check box:
www.elevenforum.com

Enable or Disable Automatically Sign in Account at Startup in Windows 11

This tutorial will show you how to enable or disable automatically sign in to a specific account at startup to boot directly to the desktop in Windows 11. By default at the startup of Windows 11, you need to dismiss the Lock screen, select the account you want to sign in to on the Sign-in...
www.elevenforum.com www.elevenforum.com

then highlight your user account, uncheck that box and it will prompt for your password. then reboot and see if it will auto login to your account
 

My Computer

System One

  • OS
    Windows 11 Pro
dacrone said:
no do it from your local admin. thats why i said browse to the correct user's appdata. try it to see if removing the pin will allow the password login to function properly.

FIRST, try this:

re enable the netplwiz check box:
www.elevenforum.com

Enable or Disable Automatically Sign in Account at Startup in Windows 11

This tutorial will show you how to enable or disable automatically sign in to a specific account at startup to boot directly to the desktop in Windows 11. By default at the startup of Windows 11, you need to dismiss the Lock screen, select the account you want to sign in to on the Sign-in...
www.elevenforum.com www.elevenforum.com

then highlight your user account, uncheck that box and it will prompt for your password. then reboot and see if it will auto login to your account
Click to expand...
I don't have any checkbox for my main user, it is allowing me to enter the password now though so it knows it's correct but it then throws the message:

https://imgur.com/lBXTmk6

It loops on that window and skipping makes me sign in again.

I did delete the NGC folder although that didn't change anything sadly. Thanks
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
dacrone said:
superuser.com

Unable to set or remove a login PIN on Windows 10

After my computer decided to run some updates, I was unable to login with my PIN. I had to do a password reset. I'm trying to re-enable the PIN, but I'm having difficulties. I'm in Settings > Acco...
superuser.com superuser.com

Try removing the pin and see if passwords works

*be sure you browse to the correct user’s appdata*
Click to expand...
How do I make sure I'm browsing the correct user as the post shows the directory:

C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft

Under my user I can't see any folders that would match that, sorry if I'm not following here
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
mysticninja said:
How do I make sure I'm browsing the correct user as the post shows the directory:

C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft

Under my user I can't see any folders that would match that, sorry if I'm not following here
Click to expand...
you would go to C:\users\YOURNAME\.... just don't browse into C:\users\Administrator
 

My Computer

System One

  • OS
    Windows 11 Pro
dacrone said:
you would go to C:\users\YOURNAME\.... just don't browse into C:\users\Administrator
Click to expand...
I did look in that directory, but I don't see a windows or Microsoft folder within that directory for my main account i'm trying to get into
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
odd. ok. did you try the powershell from the other link?
 

My Computer

System One

  • OS
    Windows 11 Pro
so what happens when you create a pin now?
 

My Computer

System One

  • OS
    Windows 11 Pro
Sounds like another reason to NOT use a Microsoft account to log in to your PC.
 

My Computer

System One

  • OS
    Win 7/10/11
    Computer type
    PC/Desktop
    Other Info
    I'm a computer enthusiast so have quite a few systems that I run. More like an advanced hobby.
BamaInArk said:
Sounds like another reason to NOT use a Microsoft account to log in to your PC.
Click to expand...
Yeah lesson learned on my end, only done it as my license was tied to my MS account 😔
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
try something for me - log in as the administrator, create a new user account and try to create your microsoft account again. if it will duplicate it, we can symlink them and redirect to the original profile
 

My Computer

System One

  • OS
    Windows 11 Pro
dacrone said:
try something for me - log in as the administrator, create a new user account and try to create your microsoft account again. if it will duplicate it, we can symlink them and redirect to the original profile
Click to expand...
No worries I just tried that although it says " EMAIL.com has already been added to this PC."
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
rename the user profile of your original and then readd it with the same password/pin. if it lets you, we can redirect it to the old profile path
 

My Computer

System One

  • OS
    Windows 11 Pro
dacrone said:
rename the user profile of your original and then readd it with the same password/pin. if it lets you, we can redirect it to the old profile path
Click to expand...
It doesn't unfortunately let me create a new user with that email even if I rename the users folder name for that main account, and under user accounts if I change the username there

Is there a way to create a new user and then just copy over my data to that new account so I don't lose anything? I think I'd rather have a local account now after this anyway 🥲 but my main concern is losing files and session data from Firefox due to tabs ect from my work
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
you can transfer all of that, but it'll be a little tedious. give me a few more mins to research another alternative to backdoor into your Microsoft account

once we get you in, you can convert it to a local account and be all set
 

My Computer

System One

  • OS
    Windows 11 Pro
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