Windows Update not working properly


blasirl

blasirl

Bring Order to Chaos
Member
Local time
10:32 PM
Posts
86
OS
Windows 10 Home 10.0.22000.318 upgraded to 11 V:21H2 (Currently) 22000.2538
I have a question about Windows Update and 21H2. Here is a short video with win ver and other needed info in it.
If there is a particular file or tutorial I can use that is not too dense to read, please link it for me. I am having real issues and am almost ready to just buy another laptop. My Computer info is recorded in my System Specs sheet.
 

My Computers

System One System Two

  • OS
    Windows 10 Home 10.0.22000.318 upgraded to 11 V:21H2 (Currently) 22000.2538
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360 Convertible 15T-eb100
    CPU
    11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.70 G
    Motherboard
    HP 8812 Version 55.19
    Memory
    16.0 GB (15.6 GB usable)
    Graphics Card(s)
    Intel(R) Iris(R) Xe Graphics (iRISx) - discrete graphics
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Dell
    Screen Resolution
    HP Laptop: 3840x2160, Dell external 1680x1050
    Hard Drives
    NVMe KXG60ZNV512G KIOXIA (NTFS) SSD
    external Samsung 980 PRO PCle 4.0 NVMe M.2 SSD
    (want to make this the internal drive somehow)
    PSU
    135 W Smart AC power adapter
    Case
    emerald cut
    Keyboard
    external HP USB slim KB - PH0U
    Mouse
    Logitech M510
    Internet Speed
    10.3 mbps download, 0.91mbps upload
    Browser
    Chrome Version 97.0.4692.99 (Official Build) (64-bit)
    Antivirus
    Norton 360
    Other Info
    1. Power AC input
    2. HDMI 2.0b12
    3. Audio combo jack
    4. MicroSD reader
    5. Webcam Kill Switch
    6. USB 3.2 Gen 2 Type-A
    7. USB 3.2 Gen 2 Type-C™
    8. USB 3.2 Gen 2 Type-C™ with Thunderbolt™ 312
    Synaptics Precision Touchpad
    64-bit operating system, x64-based processor
    Pen and touch support with 10 touch points w/Windows Ink installed
  • Operating System
    Windows 10 Pro 64
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360-15t Touch Convertible
    CPU
    i7
    Memory
    16GB
    Graphics card(s)
    Intel Iris - Inteli76560U Processor Intel HD Graphics 16GB
    Monitor(s) Displays
    15.6" UHD WLED Display -Touch S
    Screen Resolution
    3840x2160
    Hard Drives
    1TB PCIe(R) NVMe M.2 SSD
    Browser
    Chrome
    Antivirus
    Norton
    Other Info
    I am currently locked out of this system by Microsoft. I cannot prove ownership so I an stuck at this point

    Web Cam, Dual Mic's, Active Stylus Pen, Backlit KB
    Thunderbolt 3
    One USB-A 3.0 port, two SuperSpeed USB 10Gbps
Most likely an issue exists with Version 21H2 no longer supported, current version is 24H2, 3 years newer. In such a case I would use the MCT/Microsoft's Media Creation Tool to download the latest .iso file to burn the DVD+R/DL disc or create the 8GB or larger USB Thumb drive and install then let the updates be done.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
blasirl said:
Here is a short video with win ver and other needed info in it
Click to expand...

I’m sure there'd be others that share my opinion that you can type your problem and especially the Winver results into your help thread.

This doesn’t help when trying to see a video:

IMG_5332.webp

I can think of a few reason why you cant upgrade, TPM2 support needed for 24H2 would be one of them, if that of course is an issue.
The CPU seems to have SSE4.2 so that isn’t an issue.
In reference to 21H2, what about it? Again, the video is unreachable, for me at least.
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.5039
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 - 2 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.5039
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 - 2 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
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