Solved 2024-02 Cumulative install error 0x80071160 and other permission/install issues


J

JDubbedN

Active member
Local time
2:12 AM
Posts
46
OS
Windows 11
winver 22H2 (OS Build 22621.2283

I noticed that I started to have Windows update issues along with using and installing other 3rd party software. Here are the steps I have taken so far.

1. I first performed the following to try and solve the Windows update issue.
Code: 
1. Run Troubleshooter
Open Settings => System => Troubleshoot => Other troubleshooters => Windows update => Run.

2. Use Command Prompt commands.
=> Open Command prompt as Administrator.
=> Type/copy the commands below , enter 1 by 1.

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

=> Close the Command Prompt and restart your computer then try to update again.

Unfortunately that didn't solve the issue.


2. I then performed a dism /online /cleanup-image /restorehealth. It came back with
Code: 
The WOF driver encountered a corruption in the compressed file's Resource Table.
The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

3. I then performed an sfc /scannow and got this
Code: 
Windows Resource Protection found corrupt files but was unable to fix some of them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.

My next step is to perform an in-place upgrade unless anyone has other suggestions. Thank you.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Mini Forums
    CPU
    AMD Ryzen 7 Pro 4750G
    Motherboard
    Mini Forums
    Memory
    Kingston FURY Impact 64GB (2x32GB) 3200MT/s DDR4 CL20
    Graphics Card(s)
    Radeon Graphics APU
    Antivirus
    Windows Antivirus
You can first try from cmd prompt as admin
dism /online /cleanup-image /restorehealth
Restart computer
(Note-you can follow up with another sfc /scannow command to make sure that dism repaired the files
If dism does not fix it, then do a repair install.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.3194
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
glasskuter said:
You can first try from cmd prompt as admin
dism /online /cleanup-image /restorehealth
Restart computer
(Note-you can follow up with another sfc /scannow command to make sure that dism repaired the files
If dism does not fix it, then do a repair install.
Click to expand...
Thank you. However, I already stated in my OP that I have performed those steps and I am asking that before I perform a repair install that if there are any other suggestions.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Mini Forums
    CPU
    AMD Ryzen 7 Pro 4750G
    Motherboard
    Mini Forums
    Memory
    Kingston FURY Impact 64GB (2x32GB) 3200MT/s DDR4 CL20
    Graphics Card(s)
    Radeon Graphics APU
    Antivirus
    Windows Antivirus
In this video, i will guide you on how to resolve "The source files could not be found" dism error message.

 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
FreeBooter said:
In this video, i will guide you on how to resolve "The source files could not be found" dism error message.

Click to expand...
Thank you for your response. I have watched your video and have followed your first command in cmd with administrator right which is

Code: 
C:\Windows\System32>dism /get-wiminfo /wimfile:C:\sources\install.esd
I also tried D instead of C. However, I receive error code 3 system cannot find the path specified. My windows installation is drive letter C. I cannot obtain the index number of my operating system if I cannot get the command to work. The drive letter for my Windows 11 installation USB is drive H which is just downloaded from so it is a fresh copy. I used rufus to install the ISO on the USB.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Mini Forums
    CPU
    AMD Ryzen 7 Pro 4750G
    Motherboard
    Mini Forums
    Memory
    Kingston FURY Impact 64GB (2x32GB) 3200MT/s DDR4 CL20
    Graphics Card(s)
    Radeon Graphics APU
    Antivirus
    Windows Antivirus
Update.

Since I couldn't perform the above video from FreeBooter and I couldn't find anything else to try, I went ahead and performed a repair upgrade following the instructions on this link.

However, now the computer goes into a boot loop. There are currently 3 operating systems to boot to. One is the newly created Windows 11 Pro which the upgrade repair created I assume and is now the default boot OS. However, when that is selected it briefly shows the motherboard logo and then says "restarting" and reboots. Creating a boot loop.

I have two other OS boots. One is called "New OS" and the other is called "Old OS" which also goes into a boot loop. The old OS is my default OS that I am trying to repair and performed the repair install on. The New OS is a clean OS I created months ago as a fail safe which is working fine so I can use that OS for additional troubleshooting.

So right now I am stuck because the "Old OS" is now in a boot loop. Anyone have any suggestions?
 
Last edited:

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Mini Forums
    CPU
    AMD Ryzen 7 Pro 4750G
    Motherboard
    Mini Forums
    Memory
    Kingston FURY Impact 64GB (2x32GB) 3200MT/s DDR4 CL20
    Graphics Card(s)
    Radeon Graphics APU
    Antivirus
    Windows Antivirus
Are you using mbr or gpt? Is your bios set to uefi?

Windows 11 doesnt like mbr.

Did you ever upgrade from 10 to 11?

If your stuck in a boot loop I would just extract your files and wipe and start over.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Ryzen 7 5700 X3D
    Motherboard
    MSI MPG B550 GAMING PLUS
    Memory
    64 GB DDR4 3600mhz Gskill Ripjaws V
    Graphics Card(s)
    RTX 4070 Super , 12GB VRAM Asus EVO Overclock
    Monitor(s) Displays
    Gigabyte M27Q (rev. 2.0) 2560 x 1440 @ 170hz HDR
    Hard Drives
    2TB Samsung nvme ssd
    2TB XPG nvme ssd
    PSU
    CORSAIR RMx SHIFT Series™ RM750x 80 PLUS Gold Fully Modular ATX Power Supply
    Case
    CORSAIR 3500X ARGB Mid-Tower ATX PC Case – Black
    Cooling
    ID-COOLING FROSTFLOW X 240 CPU Water Cooler
    Internet Speed
    900mbps DOWN, 100mbps UP
  • Operating System
    Chrome OS
    Computer type
    Laptop
    Manufacturer/Model
    HP Chromebook
    CPU
    Intel Pentium Quad Core
    Memory
    4GB LPDDR4
    Monitor(s) Displays
    14 Inch HD SVA anti glare micro edge display
    Hard Drives
    64 GB emmc
Update.

I had performed a Synology backup before I started this whole process. So I restored the backup and was back in working condition but with the same problems of course. So I went ahead and did a bit more preparation before attempting the repair install again by unplugging all unnecessary USB devices, turned off Malwarebytes, closed every software I could and I downloaded the .ISO for Windows 11 and mounted it using Explorer and started the repair install from that rather than from a bootable USB drive. And the repair install worked with no bootloops this time.

I then ran the dism health check and it said everything was good. Sfc /scannow found some corrupted files but repaired them. I rebooted and tried sfc /scannow again and no problems were found.

I was able to also successfully install all Windows updates which was the initial problem. I am still testing other softwares that were having some odd behaviors but the main problem with not being able to install Windows updates is fix. Problem solved. Thank you for the help.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Mini Forums
    CPU
    AMD Ryzen 7 Pro 4750G
    Motherboard
    Mini Forums
    Memory
    Kingston FURY Impact 64GB (2x32GB) 3200MT/s DDR4 CL20
    Graphics Card(s)
    Radeon Graphics APU
    Antivirus
    Windows Antivirus
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