Solved 24H2 Troubleshooters


steveace

Member
Local time
6:44 PM
Posts
3
Location
Fresno California
OS
Windows 11 Pro 24H2 build 26100.2605
I have 2 pc's with the same windows 11 pro version and build. The Troubleshooters are not functional in either system. When I try and run any troubleshooter, it brings up a help page... Anyone else have this issue?

settings > system > troubleshoot > other troubleshooters

Edition Windows 11 Pro
Version 24H2
OS build 26100.2605
 
Windows Build/Version
Windows 11 Pro Version 24H2 OS build 26100.2605

My Computer

System One

  • OS
    Windows 11 Pro 24H2 build 26100.2605
    Computer type
    PC/Desktop
    Manufacturer/Model
    AMD Budget Build
    CPU
    AMD Ryzen 5 5600G
    Motherboard
    MSI PRO B550M-VCWIFI
    Memory
    32GB Crucial DDR4
    Graphics Card(s)
    Onboard Radeon Graphics
    Sound Card
    Onboard
    Monitor(s) Displays
    LG
    Screen Resolution
    1920X1080
    Hard Drives
    Solidigm P41 Plus 1TB M.2 PCIe Gen4 NVMe
    PSU
    Cooler Master 500W
    Case
    Cooler Master
    Cooling
    Stock AMD CPU Fan
    Keyboard
    Dell QuiteKey Wired
    Mouse
    Logitech Wired
    Internet Speed
    50 Mbps
    Browser
    Chrome
    Antivirus
    Windows Security
Hello Steve, and welcome. :alien:

As part of the deprecation of Microsoft Support Diagnostic Tool (MSDT) and MSDT Troubleshooters, Microsoft has begun redirecting some of the troubleshooters found under Settings > System > Troubleshoot and in other areas of the OS to the new Get Help app troubleshooting platform.

You may be able to still run some of the troubleshooters using option three in the tutorial below.

 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gbps Download and 35 Mbps Upload
    Browser
    Google Chrome
    Antivirus
    Microsoft Defender and Malwarebytes Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    CyberPower CP1500PFCLCD
    Galaxy S23 Plus phone
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Surface Laptop 7 Copilot+ PC
    CPU
    Snapdragon X Elite (12 core) 3.42 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Monitor(s) Displays
    15" HDR
    Screen Resolution
    2496 x 1664
    Hard Drives
    1 TB SSD
    Internet Speed
    Wi-Fi 7 and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender
Thanks Brink!
 

My Computer

System One

  • OS
    Windows 11 Pro 24H2 build 26100.2605
    Computer type
    PC/Desktop
    Manufacturer/Model
    AMD Budget Build
    CPU
    AMD Ryzen 5 5600G
    Motherboard
    MSI PRO B550M-VCWIFI
    Memory
    32GB Crucial DDR4
    Graphics Card(s)
    Onboard Radeon Graphics
    Sound Card
    Onboard
    Monitor(s) Displays
    LG
    Screen Resolution
    1920X1080
    Hard Drives
    Solidigm P41 Plus 1TB M.2 PCIe Gen4 NVMe
    PSU
    Cooler Master 500W
    Case
    Cooler Master
    Cooling
    Stock AMD CPU Fan
    Keyboard
    Dell QuiteKey Wired
    Mouse
    Logitech Wired
    Internet Speed
    50 Mbps
    Browser
    Chrome
    Antivirus
    Windows Security
Makes no sense to me that microsoft is getting rid of these unless they have a better replacement coming down the road for them. I would like to see a better windows update troubleshooter and stuff going forward...
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Ryzen 7 5700 X3D
    Motherboard
    MSI MPG B550 GAMING PLUS
    Memory
    64 GB DDR4 3600mhz Gskill Ripjaws V
    Graphics Card(s)
    RTX 4070 Super , 12GB VRAM Asus EVO Overclock
    Monitor(s) Displays
    Gigabyte M27Q (rev. 2.0) 2560 x 1440 @ 170hz HDR
    Hard Drives
    2TB Samsung nvme ssd
    2TB XPG nvme ssd
    PSU
    CORSAIR RMx SHIFT Series™ RM750x 80 PLUS Gold Fully Modular ATX Power Supply
    Case
    CORSAIR 3500X ARGB Mid-Tower ATX PC Case – Black
    Cooling
    ID-COOLING FROSTFLOW X 240 CPU Water Cooler
    Internet Speed
    900mbps DOWN, 100mbps UP
  • Operating System
    Chrome OS
    Computer type
    Laptop
    Manufacturer/Model
    HP Chromebook
    CPU
    Intel Pentium Quad Core
    Memory
    4GB LPDDR4
    Monitor(s) Displays
    14 Inch HD SVA anti glare micro edge display
    Hard Drives
    64 GB emmc

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
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