Re your comments how MS have handled the introduction of 24H2 I feel strongly they should be making it much clearer to users that 24H2 is a major update to the OS. They are significant changes at the heart of the OS including real changes to driver frameworks and models. Not surprising there are some having driver issues.
Even if you tell them the average user would not understand it or get it. Most of them don't know how to adjust their computer settings at all.
This is a hot take, but in my personal opinion, the average user should not be using windows at all unless they need a specific windows only program for some reason. (Or a gamer)
In my personal opinion, (don't shoot me!) I really think most people should have chromebooks, or some other stripped down OS. Macs are fine as well but they are insanely pricey. (That new m4 mac mini is nice though - for apple anyway, good price on that)
The average person I see everyday uses their computer as just a bigger web browser, and you just don't need a big OS like windows or mac OS for that. The security concerns and everything can be avoided by just not using them. Malware, botnets, and threats alone would be reduced a ton if people were not using these beefy operating systems just so they can use chrome to browse the web. It's ridiculous frankly. The amount of wasted bandwidth on windows updates to update and patch flaws are a ton for something that just isn't needed by the average user.
That is why I give people chromebooks. I give them it, they are good for 5+ years, and I never have to troubleshoot anything ever again. Nothing breaks, they don't get failed updates, or problems with software etc. It just works, and it's dang cheap. It does exactly what most people need a computer for. It handles everyday tasks and you can do a decent amount of things on them. And they don't get malware or anything else scary. The only thing they can get tricked by is the bad ads or scams.
I have a Chromebook and love that thing.