Solved Apps & Browser Control - Action recommended


geoffL

Well-known member
Member
Local time
9:48 PM
Posts
28
OS
Windows 11 Pro ver 23H2
When I go to Windows Security , it indicates 'Action recommended' against 'App & browser control'.
When I click this item, a dialog says "You'll need a new app to open this windows defender link" and suggests 'Look for an app in the Microsoft Store'.
But, when I click the OK button, I get "No results found".
How do I resolve this issue?
 

My Computer

System One

  • OS
    Windows 11 Pro ver 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Invictor
    CPU
    AMD Ryzen 5 4600G
    Memory
    16 GB
    Graphics Card(s)
    Integrated AMD Radeon
    Hard Drives
    1TB HDD
    Browser
    Micosoft Edge
    Antivirus
    Malwarebyted, Windows Defender
Have you tried going to Settings - Apps - Apps and features then scroll down to Windows Security. Click on the more icon (3 vertical dots) - advanced options and try a repair and reset? Worth a try.
 

My Computers

System One System Two

  • OS
    Win 11 Home & Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Vivobook
    CPU
    AMD Ryzen™ 7 7730U
    Motherboard
    M1605YA
    Memory
    15.0GB Dual-Channel DDR4 @ 1596MHz (22-22-22-52)
    Graphics Card(s)
    512MB ATI AMD Radeon Graphics (ASUStek Computer Inc)
    Monitor(s) Displays
    Generic PnP Monitor (1920x1200@60Hz) - P1 PLUS (1920x1080@59Hz)
    Screen Resolution
    1920 X 1200
    Hard Drives
    953GB Western Digital WD
    PSU
    45 Watts
    Mouse
    Lenovo Bluetooth.
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    32 GB DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    Samsung 970 Evo Plus 2TB NVMe M.2
    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
@Fabler2
Thanks for reply.
'Windows Security' is not listed in Settings > Apps > Apps and features.
 

My Computer

System One

  • OS
    Windows 11 Pro ver 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Invictor
    CPU
    AMD Ryzen 5 4600G
    Memory
    16 GB
    Graphics Card(s)
    Integrated AMD Radeon
    Hard Drives
    1TB HDD
    Browser
    Micosoft Edge
    Antivirus
    Malwarebyted, Windows Defender

My Computers

System One System Two

  • OS
    Win 11 Home & Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Vivobook
    CPU
    AMD Ryzen™ 7 7730U
    Motherboard
    M1605YA
    Memory
    15.0GB Dual-Channel DDR4 @ 1596MHz (22-22-22-52)
    Graphics Card(s)
    512MB ATI AMD Radeon Graphics (ASUStek Computer Inc)
    Monitor(s) Displays
    Generic PnP Monitor (1920x1200@60Hz) - P1 PLUS (1920x1080@59Hz)
    Screen Resolution
    1920 X 1200
    Hard Drives
    953GB Western Digital WD
    PSU
    45 Watts
    Mouse
    Lenovo Bluetooth.
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    32 GB DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    Samsung 970 Evo Plus 2TB NVMe M.2
    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
@Fabler2
Yes - 'Windows Security' appears in Start > All apps.
But when I right-click this item and select More > App settings, it does not appear in the resulting list.
 

My Computer

System One

  • OS
    Windows 11 Pro ver 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Invictor
    CPU
    AMD Ryzen 5 4600G
    Memory
    16 GB
    Graphics Card(s)
    Integrated AMD Radeon
    Hard Drives
    1TB HDD
    Browser
    Micosoft Edge
    Antivirus
    Malwarebyted, Windows Defender
To further explain my problem, here is a screenshot:
1649027324035.png
 

My Computer

System One

  • OS
    Windows 11 Pro ver 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Invictor
    CPU
    AMD Ryzen 5 4600G
    Memory
    16 GB
    Graphics Card(s)
    Integrated AMD Radeon
    Hard Drives
    1TB HDD
    Browser
    Micosoft Edge
    Antivirus
    Malwarebyted, Windows Defender
Issues with Defender are notoriously difficult to fix and if no one else chips in I think you have three choices. The first one I would do is to a repair install of Windows, from an .iso, keeping all accounts, apps, and personal data.


Second is to do a clean install,

Third is to use a third-party AV.

I would also start keeping backup images that you can restore to easily in such cases. That reminds me, have you tried a system restore to when Defender was working? Might be worth a shot if SR is enabled.
 

My Computers

System One System Two

  • OS
    Win 11 Home & Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Vivobook
    CPU
    AMD Ryzen™ 7 7730U
    Motherboard
    M1605YA
    Memory
    15.0GB Dual-Channel DDR4 @ 1596MHz (22-22-22-52)
    Graphics Card(s)
    512MB ATI AMD Radeon Graphics (ASUStek Computer Inc)
    Monitor(s) Displays
    Generic PnP Monitor (1920x1200@60Hz) - P1 PLUS (1920x1080@59Hz)
    Screen Resolution
    1920 X 1200
    Hard Drives
    953GB Western Digital WD
    PSU
    45 Watts
    Mouse
    Lenovo Bluetooth.
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    32 GB DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    Samsung 970 Evo Plus 2TB NVMe M.2
    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender

Ben
 

My Computer

System One

  • OS
    Windows 10 Home
    Computer type
    Laptop
    Manufacturer/Model
    HP Elitebook 2530p
    CPU
    Intel Core 2 Duo L9400@1.86 GHz
    Memory
    2 GB

My Computers

System One System Two

  • OS
    Win 11 Home & Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Vivobook
    CPU
    AMD Ryzen™ 7 7730U
    Motherboard
    M1605YA
    Memory
    15.0GB Dual-Channel DDR4 @ 1596MHz (22-22-22-52)
    Graphics Card(s)
    512MB ATI AMD Radeon Graphics (ASUStek Computer Inc)
    Monitor(s) Displays
    Generic PnP Monitor (1920x1200@60Hz) - P1 PLUS (1920x1080@59Hz)
    Screen Resolution
    1920 X 1200
    Hard Drives
    953GB Western Digital WD
    PSU
    45 Watts
    Mouse
    Lenovo Bluetooth.
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    32 GB DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    Samsung 970 Evo Plus 2TB NVMe M.2
    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
@Ben Myers, @Fabler2
Thanks for your response. The Windows 11 bug that you mention refers to a preview build of Windows 11. I have just run 'Check for updates' and it confirms that my system is up to date.
Surely, this bug should now be fixed by Microsoft.
 

My Computer

System One

  • OS
    Windows 11 Pro ver 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Invictor
    CPU
    AMD Ryzen 5 4600G
    Memory
    16 GB
    Graphics Card(s)
    Integrated AMD Radeon
    Hard Drives
    1TB HDD
    Browser
    Micosoft Edge
    Antivirus
    Malwarebyted, Windows Defender

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