Solved Black SOD - Random crashing

AnonFromUS114 · Jan 8, 2025

Hello,

In the last 3-5 days I've been having very random crashes using my PC. The behavior occurs even when the PC is essentially doing nothing. There is no discernible cause. It has happened during gaming, when I am away from the computer (my pc is on 24/7), and when I am streaming.

When this originally started happening, I reset all my system specs to factory settings. My PC crashed again during Memtest, so I replaced the RAM with brand new RAM. This seems to have reduced the occurrence of crashes. I've also undervolted my CPU with PBO2. Negative offset of -30 and introduced stricter power limits.

This also seemed to reduce the frequency of the crashes.

The crashing behavior is as follows; Screen goes black, there is an audible click from the PC (like when a PC shuts off), but the PC itself stays on and powered. Reset button does not work, restoring PC function requires holding down the power button to power cycle the PC. Not once, but twice.

I've monitored part temperatures during gaming, the only concern seems to be the VRAM on the GPU with temps reaching high 80s and 90s. However, the crashing occurs even when the PC should be largely idle.

DESKTOP-4PR3NNU-(2025-01-08_01-42-20).zip

drive.google.com

zbook · Jan 8, 2025

Please perform the following steps: (in sequence)

Make sure that images or share links are posted for all steps / tests.

1) Run Tuneup plus > post a share link

https://www.tenforums.com/attachmen...-files-use-bsod-debugging-tuneup_plus_log.zip

Batch files for use in BSOD debugging - Windows 10 Help Forums

Batch files for use in BSOD debugging - Windows 10 Help Forums

2) Create a new restore point:

Create System Restore Point in Windows 11

This tutorial will show you how to manually create a restore point in Windows 11. Turning on system protection for a drive allows System Restore to include the drive when restore points are created so you can undo undesired system changes by reverting to a previous point in time. System...

www.elevenforum.com

3) Read this link on Windows Driver Verifier (WDV):

Enable and Disable Driver Verifier in Windows 10

Enable and Disable Driver Verifier in Windows 10

How to Enable and Disable Driver Verifier in Windows 10

www.tenforums.com

4) Learn the methods to recover from BSOD caused by WDV by booting into safe mode and running one or more of these commands:

verifier /reset

verifier /bootmode resetonbootfail

Boot to Advanced Startup (WinRE) in Windows 11

This tutorial will show you how to boot to the advanced startup (WinRE) in Windows 11. The Windows Recovery Environment (WinRE) is a companion operating system installed alongside Windows 11, typically in a separate partition, that can help with troubleshooting, recovery, or booting from...

www.elevenforum.com

5) Plan to run the tool with various customized test settings.

a) Test all non-Microsoft drivers

b) Test no Microsoft drivers

c) For the first run of WDV select the 3 customized tests displayed in the TF tutorial

6) Whenever the WDV tool is started if there is no immediate BSOD then open administrative command prompt and copy and paste:

verifier /querysettings

Post a share link.

Customized tests will then be posted for the next run of WDV.

WDV can run continuously during the testing.

For any BSOD post a new V2 share link into the newest post.

AnonFromUS114 · Jan 10, 2025

zbook said:
5) Plan to run the tool with various customized test settings.

a) Test all non-Microsoft drivers

b) Test no Microsoft drivers

c) For the first run of WDV select the 3 customized tests displayed in the TF tutorial

6) Whenever the WDV tool is started if there is no immediate BSOD then open administrative command prompt and copy and paste:

verifier /querysettings

Post a share link.

Customized tests will then be posted for the next run of WDV.

WDV can run continuously during the testing.

For any BSOD post a new V2 share link into the newest post.

I'm not really sure what you mean when you say 3 customized tests. Part 2 of the tutorial you posted, it only demonstrates one test.

I've followed it to the letter; Part 2; Steps 1-5.

I haven't disabled WDV, I'm allowing it to run for 48 hours now as the guide says. I'm skeptical my computer will be on for that long, I think it's going to have a crash to black screen way before that.

zbook · Jan 10, 2025

Please restart WDV with each of these groups of customized tests:

Group 1

Code:

    [ ] 0x00000001 Special pool.
    [ ] 0x00000002 Force IRQL checking.
    [ ] 0x00000008 Pool tracking.
    [ ] 0x00000020 Deadlock detection.
    [ ] 0x00200000 NDIS/WIFI verification.

Group 2

Code:

    [ ] 0x00800000 Kernel synchronization delay fuzzing.
    [ ] 0x01000000 VM switch verification.
    [ ] 0x00000080 DMA checking.
    [ ] 0x00000100 Security checks.
    [ ] 0x00000800 Miscellaneous checks.

Group 3

Code:

    [ ] 0x00008000 Power framework delay fuzzing.
    [ ] 0x00010000 Port/miniport interface checking.
    [ ] 0x00040000 Systematic low resources simulation.
    [ ] 0x00020000 DDI compliance checking.
    [ ] 0x00080000 DDI compliance checking (additional).

Group 4

Code:

    [ ] 0x00000010 I/O verification.
    [ ] 0x00000200 Force pending I/O requests.
    [ ] 0x02000000 Code integrity checks.
    [ ] 0x00002000 Invariant MDL checking for stack.
    [ ] 0x00004000 Invariant MDL checking for driver.

If there is no immediate BSOD then open administrative command prompt and copy and paste:

verifier /querysettings

Post a share link.

For any BSOD post a new V2 share link into the newest post.

zbook · Jan 10, 2025

1) Post share links with event viewer system and application files:

How to share event logs in case of a computer issue - Your Windows Guide

This article explains how to share Event Logs from the event viewer in case if you have a Windows problem as investigation would help.

www.yourwindowsguide.com

2) View the motherboard / owners manual for RAM / DIMM

See if there is or is not an optimal DIMM when using only one RAM module.

Plan to run RAM testing after completing WDV testing.

Instructions and links will be posted.

AnonFromUS114 · Jan 10, 2025

Hi, I went ahead and ran all of those tests. Tests were run for non-Microsoft drivers.

Group 1; Resulted in a BSOD, v2 log attached
Group 2; No BSOD, a queryseetings text document is attached. There was a random crash to black screen before I could grab it, so I attached a v2 log for that as well
Group 3; Straight crash to black. Windows screen didn't even pop up. I saw the Mobo logo, then crash to black screen, reset, repeat, third boot Windows repair finally showed up and I logged into safe mode to collect the log. V2 report attached, and a querysettings text document attached as well
Group 4; No BSOD, querysettings text document attached

AnonFromUS114 · Jan 10, 2025

App and Event logs uploaded

zbook · Jan 10, 2025

There was only one generated BSOD.

The misbehaving driver was mrcbt.sys.

Uninstall or uninstall and reinstall Macrium.

mrcbt Macrium Change Block Tracker c:\windows\system32\drivers\mrcbt.sys

Create a new restore point.

Restart WDV with these groups of customized tests:

Group 1

Code:

[ ] (0x00000000) Automatic Checks
[ ] (0x00000001) Special pool
[ ] (0x00000002) Force IRQL checking

Group 2

Code:

[ ] (0x00000008) Pool tracking
[ ] (0x00000020) Deadlock detection
[ ] (0x00200000) NDIS/WIFI verification

If there is no immediate BSOD then open administrative command prompt and copy and paste:

verifier /querysettings

Post a share link.

For any BSOD post a new V2 share link into the newest post.

Code:

mrcbt.sys    Fri May 12 05:18:12 2023 (645E1264)

Code:

    [X] (0x00000000) Automatic Checks
    [X] (0x00000001) Special pool
    [X] (0x00000002) Force IRQL checking
    [X] (0x00000008) Pool tracking
    [X] (0x00000010) I/O verification
    [X] (0x00000020) Deadlock detection
    [X] (0x00000200) Force pending I/O requests
    [X] (0x00000400) IRP logging
    [X] (0x00200000) NDIS/WIFI verification

zbook · Jan 10, 2025

When we've completed WDV test and plan to start RAM testing open administrative command prompt and copy and paste:

bcdedit /deletevalue {badmemory} badmemorylist

Instructions will be posted for RAM testing.

View the motherboard / owners manual for RAM / DIMM > comments using only one RAM module and optimal DIMM

AnonFromUS114 · Jan 10, 2025

I did not have "automatic Checks" as an option.

Otherwise it was run.

zbook · Jan 10, 2025

Please restart WDV with all customized tests except:

[ ] 0x00000004 Randomized low resources simulation.

Run for 24 hours.

If there is no immediate BSOD then open administrative command prompt and copy and paste:

verifier /querysettings

Post a share link.

For any BSOD post a new V2 share link into the newest post.

Approximately what day were the RAM replaced?

Code:

        [BcdEdit /enum {badmemory}]

RAM Defects
-----------
identifier              {badmemory}
badmemorylist           0x36e590

AnonFromUS114 · Jan 10, 2025

zbook said:
Please restart WDV with all customized tests except:

[ ] 0x00000004 Randomized low resources simulation.

Run for 24 hours.

Will do, starting 6PM PST today.

zbook said:
identifier {badmemory}
badmemorylist 0x36e590[/CODE]

January 5th

AnonFromUS114 · Jan 10, 2025

I've left these default.

zbook · Jan 10, 2025

Select all customized tests EXCEPT: [ ] 0x00000004 Randomized low resources simulation.

Select these customized tests:

Code:

    [ ] 0x00000001 Special pool.
    [ ] 0x00000002 Force IRQL checking.
    [ ] 0x00000008 Pool tracking.
    [ ] 0x00000010 I/O verification.
    [ ] 0x00000020 Deadlock detection.
    [ ] 0x00000080 DMA checking.
    [ ] 0x00000100 Security checks.
    [ ] 0x00000800 Miscellaneous checks.
    [ ] 0x00020000 DDI compliance checking.
    [ ] 0x00000200 Force pending I/O requests.
    [ ] 0x00000400 IRP logging.
    [ ] 0x00002000 Invariant MDL checking for stack.
    [ ] 0x00004000 Invariant MDL checking for driver.
    [ ] 0x00008000 Power framework delay fuzzing.
    [ ] 0x00010000 Port/miniport interface checking.
    [ ] 0x00040000 Systematic low resources simulation.
    [ ] 0x00080000 DDI compliance checking (additional).
    [ ] 0x00200000 NDIS/WIFI verification.
    [ ] 0x00800000 Kernel synchronization delay fuzzing.
    [ ] 0x01000000 VM switch verification.
    [ ] 0x02000000 Code integrity checks.

AnonFromUS114 · Jan 10, 2025

zbook said:
Select all customized tests EXCEPT: [ ] 0x00000004 Randomized low resources simulation.

Apologies, I read that backwards; I did however generate another BSOD, due to that.

zbook · Jan 10, 2025

1) Uninstall and reinstall:

rvnetmp60 Famatech Radmin VPN Miniport c:\windows\system32\drivers\rvnetmp60.sys

2) Create a new restore point

3) Restart WDV with all customized tests except:

[ ] 0x00000004 Randomized low resources simulation.

4) Run for 24 hours.

If there is no immediate BSOD then open administrative command prompt and copy and paste:

verifier /querysettings

Post a share link.

For any BSOD post a new V2 share link into the newest post.

Code:

Name    [00000003] Famatech Radmin VPN Ethernet Adapter
Adapter Type    Not Available
Product Type    Famatech Radmin VPN Ethernet Adapter
Installed    Yes
PNP Device ID    ROOT\NET\0000
Last Reset    1/10/2025 5:55 PM
Index    3
Service Name    RvNetMP60
Driver    C:\WINDOWS\SYSTEM32\DRIVERS\RVNETMP60.SYS (1.1.3529.0, 56.92 KB (58,288 bytes), 7/10/2023 10:06 PM)

Code:

RvNetMP60.sys Thu Aug 11 07:40:11 2022 (62F4F8AB)

AnonFromUS114 · Jan 10, 2025

BSOD was triggered

zbook · Jan 10, 2025

Uninstall or uninstall and reinstall:

wdc_sam WD SCSI Pass Thru driver c:\windows\system32\drivers\wdcsam64.sys

Western Digital Support | Western Digital

Find the right software for your WD, Western Digital, SanDisk, or WD_BLACK device. Download and access additional features on your personal storage device.

support-en.wd.com

Restart WDV

AnonFromUS114 · Jan 10, 2025

zbook said:
Uninstall or uninstall and reinstall:

wdc_sam WD SCSI Pass Thru driver c:\windows\system32\drivers\wdcsam64.sys

Western Digital Support | Western Digital

Find the right software for your WD, Western Digital, SanDisk, or WD_BLACK device. Download and access additional features on your personal storage device.

support-en.wd.com

Restart WDV

I... cannot find WD SCSI in add or remove programs.

New crash report.

DESKTOP-4PR3NNU-(2025-01-10_18-34-53).zip

drive.google.com

zbook · Jan 10, 2025

Open administrative command prompt and copy and paste:

driverquery /si

pnputil.exe /enum-drivers

dism /online /get-drivers /format:table

Post share links for each command.

Solved Black SOD - Random crashing

Member

My Computer

Well-known member

My Computer

Member

Attachments

My Computer

Well-known member

My Computer

Well-known member

My Computer

Member

Attachments

My Computer

Member

Attachments

My Computer

Well-known member

My Computer

Well-known member

My Computer

Member

Attachments

My Computer

Well-known member

My Computer

Member

My Computer

Member

My Computer

Well-known member

My Computer

Member

Attachments

My Computer

Well-known member

My Computer

Member

Attachments

My Computer

Well-known member

My Computer

Member

My Computer

Well-known member

My Computer

Similar threads