BSOD Daily - DXGKRNL.sys (caused by ntoskrnl.exe I think)


baberim

baberim

Member
Local time
4:44 AM
Posts
2
OS
Windows 11
Hi all,

Any help you guys could provide would be super appreciated. I have no idea why this is happening. For context, I've been getting this bluescreen error several times a day. This is running AMD's most recent optional driver for RX 9070XT, on a clean windows install (by clean install meaning installed via USB and formatted the drives that way).

Thanks so much in advance!

Mini Dumps: https://files.catbox.moe/id50nv.zip
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Ryzen 7 7700X
    Motherboard
    B650 AX Gaming V2
    Memory
    32 GB DDR 5 Corsair Vengence
    Graphics Card(s)
    XFX RX 9070XT
    Screen Resolution
    3840x2160
    Hard Drives
    2 M.2 Samsung 990 Plus
    PSU
    850e
    Case
    NZXT H5 Flow RGB (2024)
    Cooling
    8 Fans, Kraken Elite 240
Attention:

baberim​

Before posting a BSOD thread, please read the instructions here: Blue/Black Screen of Death (BSOD) Posting Instructions
If you need to add new information, please make a new post in your initial BSOD thread. Please do not make an extra new thread.

Please do not post anything other than Windows 11 Blue/Black Screen Of Death problems in this section.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
That's clean Windows install. In this case you need a "Clean Driver Install" - since it's possible for left-overs from previous drivers - to issues conflicts with the latest - causing a BSOD (all your crash dumps are tied to AMD GPU drivers). Thus, before installing the latest drivers - it's sometimes recommended to use a GPU driver cleaner - like DDU or AMD Cleanup Utility. So hey, Download AMD Cleanup Uitility and the latest Recommended driver for your GPU: https://www.amd.com/en/support/down...eon-rx-9000-series/amd-radeon-rx-9070-xt.html

Run the AMD Cleanup Utility 1st - as shown in the guide: https://www.amd.com/en/resources/support-articles/faqs/GPU-601.html

And after all is done and restarted windows - now you can try a clean GPU drivers install. If still having issues... Download GPU-Z Run it, click on Sensors and check Log To Filer (bottom left corner) - while selecting a destination like Desktop (wherever it's easier to find).

Next, download FurMark Downloads - run it and check the GPU temperatures while it's running. If you get a BSOD - you can also check the log-file - for the temps before the BSOD.

PS. As Zbook pointed out - it's more helpful if you follow the BSOD report guide - since it includes further info on the system - like system errors (maybe revealing another culprit) or old driver/BIOS which could solve the issue if updated. The Crash Dump alone is not always enough - tho, sometimes it is.
 

My Computer

System One

  • OS
    WinDOS 23H2
    Computer type
    Laptop
    CPU
    Intel & AMD
    Memory
    SO-DIMM SK Hynix 15.8 GB Dual-Channel DDR4-2666 (2 x 8 GB) 1329MHz (19-19-19-43)
    Graphics Card(s)
    nVidia RTX 2060 6GB Mobile GPU (TU106M)
    Sound Card
    Onbord Realtek ALC1220
    Screen Resolution
    1920 x 1080
    Hard Drives
    1x Samsung PM981 NVMe PCIe M.2 512GB / 1x Seagate Expansion ST1000LM035 1TB
neves said:
That's clean Windows install. In this case you need a "Clean Driver Install" - since it's possible for left-overs from previous drivers - to issues conflicts with the latest - causing a BSOD (all your crash dumps are tied to AMD GPU drivers). Thus, before installing the latest drivers - it's sometimes recommended to use a GPU driver cleaner - like DDU or AMD Cleanup Utility. So hey, Download AMD Cleanup Uitility and the latest Recommended driver for your GPU: https://www.amd.com/en/support/down...eon-rx-9000-series/amd-radeon-rx-9070-xt.html

Run the AMD Cleanup Utility 1st - as shown in the guide: https://www.amd.com/en/resources/support-articles/faqs/GPU-601.html

And after all is done and restarted windows - now you can try a clean GPU drivers install. If still having issues... Download GPU-Z Run it, click on Sensors and check Log To Filer (bottom left corner) - while selecting a destination like Desktop (wherever it's easier to find).

Next, download FurMark Downloads - run it and check the GPU temperatures while it's running. If you get a BSOD - you can also check the log-file - for the temps before the BSOD.

PS. As Zbook pointed out - it's more helpful if you follow the BSOD report guide - since it includes further info on the system - like system errors (maybe revealing another culprit) or old driver/BIOS which could solve the issue if updated. The Crash Dump alone is not always enough - tho, sometimes it is.
Click to expand...
Thanks neves. I'll try all this and report back :)
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Ryzen 7 7700X
    Motherboard
    B650 AX Gaming V2
    Memory
    32 GB DDR 5 Corsair Vengence
    Graphics Card(s)
    XFX RX 9070XT
    Screen Resolution
    3840x2160
    Hard Drives
    2 M.2 Samsung 990 Plus
    PSU
    850e
    Case
    NZXT H5 Flow RGB (2024)
    Cooling
    8 Fans, Kraken Elite 240
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