Solved BSOD - Error Code 0xc000034 "There is an invalid object in the Boot Configuration Data Store"

Rich964327 · Mar 16, 2025

zbook said:
Check to see if resetting the BIOS or clearing the CMOS makes any difference:

Hi I have tried resetting the bios back to default but it does not appear to have made any difference .

zbook said:
Indicate whether available / unavailable an empty drive bay of another computer or a HD enclosure for the problematic drive.

I don't have the hardware available to let me test this. The hard drive seems to pass all tests in both Dell support assist and Seagate SeaTools and appears to be healthy by all accounts.

zbook · Mar 16, 2025

Plan: attempt data recovery using Hiren's Boot / TestDisk

jumanji · Mar 16, 2025

Yes @zbook, I have also read many posts in Microsoft Community forum which said a reinstall is the only solution. So we are now on exploring whether any data can be recovered keeping the SSD in situ. And hence I am going with Hiren's BootCD.

@Rich964327 , you have already created the Hiren's BootCD flash drive.. We will run Testdisk and check whether we can recover any data. This is going to be a very slow process. So be patient.. This will be the first time I will be using Hiren's BootCD for insitu data recovery. The very first task will be to get a screenshot of Windows Disk Management. Detailed instructions will follow. May take quite sometime for me to compose and post.

jumanji · Mar 17, 2025

Hi @Rich964327

Here is your first task.

On the HBCD pendrive you have created , create a folder named Screenshots. You will save the screenshots taken with HBCD into this folder.giving an appropriate name.

When you boot your faulty laptop with HBCD using the onetime boot menu - F12:

Start > All Programs > Hard Disk Tools > Diagnostic > Crystal Disk Info

Start > All Programs> Administrative Tools > Disk Management

Start > All Programs > Hard Disk Tools > Diagnostic > Test Disk

Start > All Programs > Accessories > Snipping Tool

You may pin Test Disk and Snipping Tool to the Start Menu list as well as Task Bar for convenience.

To start with take the Crystal Disk Info screenshot and Windows Disk Management screenshot using the Snipping Tool and save it in the Screenshots folder.. When taking the Windows Disk Management screenshot make it full screen, expand all the columns in the Disk list so that all information is visible.

When finished shut down HBCD and post the screenshots from your other PC. You may have to do this repeatedly when we run Test Disk.

After I examine the WDM screenshot, we shall proceed with TestDisk.

Here is the sample WDM screenshot of my Beelink MiniPC taken with HBCD this morning. I had to try it myself before asking you to do this

.

Rich964327 · Mar 17, 2025

jumanji said:
Start > All Programs > Hard Disk Tools > Diagnostic > Crystal Disk Info

Start > All Programs> Administrative Tools > Disk Management

Hello,

Thanks for this, please see attached images for the crystal disk and disk management screens.

I will wait for further instructions on Test Disk.

Many thanks,

jumanji · Mar 17, 2025

Hi @Rich964327

I have some bad news for you. Windows Disk Management shows the KOXIA System drive C: has only 933.62-914.77 = 18.85 GB data. This may be the over- provisioning/partitioning data in the SSD. ( The partitions and file system are intact) What that means is you have lost all data.( By contrast the HBCD disk shows 119.48-116.28= 3.2GB which is the actual data in it)

Also a normal system disk C: will have the annotation 'Boot,Pagefile,Crash Dump, Basic Data partition" whereas the KOXIA System Disk C: only says "Basic Data Partition". What that means is the BOOT folder in the system disk is totally lost like all other data. Data in the Active ESP folder also could have been lost. Reason why any boot repair failed.

What I believe is that a catastrophic glitch corrupted all data in the disk. When such a thing happens, the disk controller/firmware will assume that data was intentionally deleted and the ensuing TRIM/Garbage collection operation initiated by the OS will wipe the memory cells clean and keep the disk clean, ready to take any fresh data. Reason why the Crystal Disk info shows 99% health. Yes, the disk is now 100% ready to take in fresh data.

So your only option now is to reinstall Windows. (KOXIA website may have an SSD Utility Management software. Install the appropriate software for your disk and check its health after installing Windows - SSD Utility Management Software | KIOXIA - Asia Pacific (English))

NOTE for External SSD users::
External SSD users not able to access the SSD should immediately disable TRIM to avoid any chance of data loss. In many cases the users try various things on their own for days to make the disk readable and finally come here for data recovery. By that time TRIM/Garbage collection initiated by the OS would have wiped all data. The sooner TRIM is disabled, better the chances of data recovery

TRIM Commands:
TRIM operation is initiated by Windows OS.
To check whether TRIM is enabled, on an elevated command prompt- (Run as administrator) - enter the following command and press Enter key
fsutil behavior query DisableDeleteNotify
If the output is DisableDeleteNotify = 1, TRIM is currently disabled on the SSD/s.
If the output is DisableDeleteNotify = 0, the TRIM is enabled on your SSD/s.

To enable TRIM, on an elevated command prompt enter the following command and press Enter key
fsutil behavior set DisableDeleteNotify 0

To disable TRIM, on an elevated command prompt enter the following command and press Enter key
fsutil behavior set DisableDeleteNotify 1

Remember: If your external SSD becomes inaccessible, immediately disable TRIM and then try data recovery.

Rich964327 · Mar 17, 2025

jumanji said:
So your only option now is to reinstall Windows.

Hello,

I started the process for installing Windows 11 from the usb drive but the SSD is not visible. Is this a case of needing to format the SSD or is a driver missing?

Apologies for all of the queries. Your help is appreciated.

Thank you

zbook · Mar 17, 2025

What are the BIOS settings for RAID, AHCI, VMD, Legacy, UEFI, CSM?

Using Hiren's Boot can you run additional drive tests?

GSmart Control
HD Tune
Macrorit
HD Sentinel
etc.

And can you run the Dell preboot diagnostics on the drive to post images or share links?

Rich964327 · Mar 17, 2025

zbook said:
And can you run the Dell preboot diagnostics on the drive to post images or share links?

The Dell preboot diagnostics passed 100% of test. Please see image attached to post #16

zbook said:
What are the BIOS settings for RAID, AHCI, VMD, Legacy, UEFI, CSM?

SATA/NVMe Operation = RAID = ON

I am not sure about the other information or where to find that from BIOS.

I will give the other tests a go tomorrow - thank you

zbook · Mar 17, 2025

The Dell preboot diagnostics has quick and advanced tests per this link:

How to Run Dell Preboot Diagnostics and Hardware Tests on Your Dell Computer | Dell US

Lenovo and HP diagnostics will display the tests that were performed with results.

The Dell report in post #16 did not display: quick, advanced, or the type of drive test(s).

See if you can find information on which tests and types it performed and whether there are any customized options after relaunching.

Recheck the BIOS > take pictures > post images or share links displaying: AHCI, IDE, RAID, VMD, UEFI, Legacy, CSM menu choices.

This was found for error codes:

Code:

2000-0141

ePSA 2000-0141    Hard Drive - No drive detected.    Your system BIOS is reporting that no Hard Disk Drive is being reported. If a Notebook, reseat the hard drive. If a Desktop, reseat both ends of the data cable and reseat the power cable to the drive. Repeat the PSA diagnostics. If a known good hard drive is available, see if the good drive can be detected in the computer or try the suspect drive in a working computer.   
If you do not have a hard disk drive, this may be an automatic message and requires no action.
If you have a hard drive, reconnect your hard drive to the system board (see your service manual for instructions).
Update to the latest BIOS and Hard drive Firmware.
Repeat the PSA diagnostics.
When diagnostics still show an error code, go to our ePSA online tool for solutions and parts work order if under warranty.
PSA 1000-0142

ePSA 2000-0142    PSA Hard Drive - Drive self-test failed.

ePSA Hard Drive - Self-test unsuccessful.    Your hard disk drive has indicated a failure.   
Update to the latest BIOS and Hard drive Firmware.
Turn off your computer and reconnect your hard disk drive to the system board (see your service manual for instructions).
Repeat the PSA diagnostics.
When diagnostics still show an error code, go to our ePSA online tool for solutions and parts work order if under warranty.
PSA 1000-0143

ePSA 2000-0143    Hard Drive - SMART read command unsuccessful.    Your hard disk drive has indicated a failure.   
Update to the latest BIOS and Hard drive Firmware.
Turn off your computer and reconnect your hard disk drive to the system board (see your service manual for instructions).
Repeat the PSA diagnostics.
When diagnostics still show an error code, go to our ePSA online tool for solutions and parts work order if under warranty.
PSA 1000-0144

ePSA 2000-0144    Hard Drive - No support for drive self-test.    Your hard disk drive has indicated a failure.   
Update to the latest BIOS and Hard drive Firmware.
Check that the drive is original to the computer.
Get manufacturing details from Hard Drove.
PSA 1000-0145

ePSA 2000-0145    PSA Hard Drive - Timeout waiting for Drive Self-Test to complete.

ePSA Hard Drive - Self-test did not complete.    The Hard Drive test did not complete the last test attempted. Check https://www.dell.com/Support/ for a firmware update for your hard drive. Update the firmware if available. Reseat the drive if it is a portable drive, reseat the data cable at both ends and the power connection of a desktop then repeat the PSA diagnostics.   
Update to the latest BIOS and Hard drive Firmware.
Turn off your computer and reconnect your hard disk drive to the system board (see your service manual for instructions).
Repeat the PSA diagnostics.
When diagnostics still show an error code, go to our ePSA online tool for solutions and parts work order if under warranty.
PSA 1000-0146

ePSA 2000-0146    Hard Drive - The self-test log contains previous errors.    Your hard drive has indicated a failure.   
Update to the latest BIOS and Hard drive Firmware.
Run a Chkdsk /r or format your Hard drive and reinstall your Operating System.
Repeat the PSA diagnostics.
When diagnostics still show an error code, go to our ePSA online tool for solutions and parts work order if under warranty.
PSA 1000-0147

ePSA 2000-0147    PSA Optical Drive - IDE status failed.

ePSA Optical Drive - Self-test --(s)    Your CD or DVD drive has indicated a failure.   
Update to the latest BIOS.
Turn off your computer and reconnect your optical drive to the system board (see your service manual for instructions).
Repeat the PSA diagnostics.
When diagnostics still show an error code, go to our ePSA online tool for solutions and parts work order if under warranty.

Rich964327 · Mar 18, 2025

zbook said:
The Dell report in post #16 did not display: quick, advanced, or the type of drive test(s).

See if you can find information on which tests and types it performed and whether there are any customized options after relaunching.

Hello,

I performed the Dell pre boot long tests and they took about 30 minutes to run. It tested every bit of the system and it passed all tests. It then generated a QR code which took me to the screen in post #16.

zbook said:
Recheck the BIOS > take pictures > post images or share links displaying: AHCI, IDE, RAID, VMD, UEFI, Legacy, CSM menu choices.

Regarding my bios: it's version 1.23.0

I have attached some images.

AHCI/NVMe = OFF
RAID = ON

Could it be that the "Windows RST (Intel Rapid Storage Technology) driver" is not loaded by default and I need to download and install that manually during windows installation?

zbook · Mar 18, 2025

Please modify the BIOS setting from RAID to AHCI > reboot > report findings

Post images or share links displaying any error messages or codes.

Rich964327 · Mar 18, 2025

zbook said:
Please modify the BIOS setting from RAID to AHCI > reboot > report findings

Post images or share links displaying any error messages or codes.

Hello,

I have modified the bios and deleted all of the partitions on the SSD. I have successfully reinstalled windows 11. Many thanks for your help.

I have no idea what caused the system to become corrupted suddenly. It's a shame that I have lost all of my data but at least I have my laptop back and I'm working order.

Thank you for your help I really do appreciate the time taken to reply to these questions!

zbook · Mar 18, 2025

It was a very unusual finding.

I'm glad to read the success.

You're welcome.

Going forward please make free or pay backup images.

(Acronis, Aoemi, EaseUS, Hasleo, Macrium, Paragon, etc.)

Backup and Restore with Macrium Reflect

How to Create and Restore a System Image Backup with Macrium Reflect

www.tenforums.com

jumanji · Mar 18, 2025

Rich964327 said:
........................I have no idea what caused the system to become corrupted suddenly. It's a shame that I have lost all of my data but at least I have my laptop back and I'm working order.

and hats off to zbook

And in conclusion please post a screenshot Windows Disk Management for the record here.

You may mark this thread as "Solved".

Rich964327 · Mar 22, 2025

jumanji said:
And in conclusion please post a screenshot Windows Disk Management for the record here.

Thank you guys

All the best

Solved BSOD - Error Code 0xc000034 "There is an invalid object in the Boot Configuration Data Store"

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