BSOD failure message of "invalid-data-access-trap" during Windows 10 to Windows 11 Upgrade


Mobone51

Mobone51

Member
Local time
3:05 PM
Posts
5
OS
Windows 10 Pro 64-bit German
Hello,

I have attempted to upgrade my wife's computer to Windows 11 from Windows 10 numerous times with the same BSOD failure message of "invalid-data-access-trap". The installation then rolls back to Windows 10. Her computer is German Windows 10 64bit and meets all Windows 11 upgrade prerequisites. I have attached what I believe to be the necessary upgrade log files below . I would greatly appreciate any help or advice anyone can provide.
 
Windows Build/Version
Windows 10 PRO 64 bit German

Attachments

My Computer

System One

  • OS
    Windows 10 Pro 64-bit German
    Computer type
    PC/Desktop
    Manufacturer/Model
    Customized Desktop Tower
    CPU
    AMD Ryzen 5 2600X Pinnacle Ridge 12nm Technology
    Motherboard
    Micro-Star International Co. Ltd B450 GAMING PLUS (MS-7B86) (AM4)
    Memory
    16,0GB Single-Channel Unknown @ 1066MHz (15-15-15-36)
    Graphics Card(s)
    8192MB ATI Radeon RX 570 Series VS278 (1920x1080@59Hz)
    Sound Card
    AMD High Definition Audio Device
    Monitor(s) Displays
    ASUS VS278H
    Screen Resolution
    1920x1080@59Hz
    Hard Drives
    931GB Samsung SSD 860 EVO 1TB (SATA (SSD)) 465GB Samsung SSD 850 EVO 500GB (SATA (SSD)
    465GB Samsung SSD 970 EVO 500GB (Unknown (SSD))
Hello and Welcome @Mobone51

Attach the setupmem.dmp from the path:
C:\$WINDOWS.~BT\Sources\Rollback

and the setupact.log from the path:
C:\$Windows.~BT\Sources\Panther

If you zip the files they could be attached here.
 
Last edited:

My Computer

System One

  • OS
    Win 11
Good day, I have attached the requested files in my reply.

Thank you.
 

Attachments

My Computer

System One

  • OS
    Windows 10 Pro 64-bit German
    Computer type
    PC/Desktop
    Manufacturer/Model
    Customized Desktop Tower
    CPU
    AMD Ryzen 5 2600X Pinnacle Ridge 12nm Technology
    Motherboard
    Micro-Star International Co. Ltd B450 GAMING PLUS (MS-7B86) (AM4)
    Memory
    16,0GB Single-Channel Unknown @ 1066MHz (15-15-15-36)
    Graphics Card(s)
    8192MB ATI Radeon RX 570 Series VS278 (1920x1080@59Hz)
    Sound Card
    AMD High Definition Audio Device
    Monitor(s) Displays
    ASUS VS278H
    Screen Resolution
    1920x1080@59Hz
    Hard Drives
    931GB Samsung SSD 860 EVO 1TB (SATA (SSD)) 465GB Samsung SSD 850 EVO 500GB (SATA (SSD)
    465GB Samsung SSD 970 EVO 500GB (Unknown (SSD))
@Mobone51

Thanks.
The setupact.log is not from the path:
C:\$Windows.~BT\Sources\Panther

The zipped one is from the rollback folder.
The right one would probably have to be over 100MB in size.
Can you check that again and attach the correct one here please.
 
Last edited:

My Computer

System One

  • OS
    Win 11
Good day, I am unable to attach the file here. I get a "This file is too large" message.

Please see the link below to download the requested file:
Windows 11 Failed Upgrade - Google Drive

The compressed file is 11.2 MB with a date/Time stamp of 11:18 AM today.

Again thank you.
 

My Computer

System One

  • OS
    Windows 10 Pro 64-bit German
    Computer type
    PC/Desktop
    Manufacturer/Model
    Customized Desktop Tower
    CPU
    AMD Ryzen 5 2600X Pinnacle Ridge 12nm Technology
    Motherboard
    Micro-Star International Co. Ltd B450 GAMING PLUS (MS-7B86) (AM4)
    Memory
    16,0GB Single-Channel Unknown @ 1066MHz (15-15-15-36)
    Graphics Card(s)
    8192MB ATI Radeon RX 570 Series VS278 (1920x1080@59Hz)
    Sound Card
    AMD High Definition Audio Device
    Monitor(s) Displays
    ASUS VS278H
    Screen Resolution
    1920x1080@59Hz
    Hard Drives
    931GB Samsung SSD 860 EVO 1TB (SATA (SSD)) 465GB Samsung SSD 850 EVO 500GB (SATA (SSD)
    465GB Samsung SSD 970 EVO 500GB (Unknown (SSD))
@Mobone51

Thanks again.

Download the Farbar Recovery Scan Tool:
Downloading Farbar Recovery Scan Tool

Start the Tool.
And then click on "Ja" marked with 1 in the picture and then on "Untersuchen" marked with 2 on the picture.

When the tool finished, there are 2 txt files named: Frst.txt and Addition.txt in the same folder of the program where it was run.

Upload both files on your Google Drive too and share the link please.
 

My Computer

System One

  • OS
    Win 11
Tekkie Boy said:
Start the Tool.
And then click on "Ja" marked with 1 in the picture and then on "Untersuchen" marked with 2 on the picture.
Click to expand...
eDcOEgh.png
 

My Computer

System One

  • OS
    Win 11
Please see posting instructions.
www.elevenforum.com

BSOD - Posting Instructions

BSOD - Posting Instructions This will show you how to help provide needed information about your system and dump files. It will not contain any personal or sensitive information about you or your data. To get better help with your Windows BSOD issue, please read these instructions and follow...
www.elevenforum.com www.elevenforum.com
The V2 log collector will be useful for both the BSOD and failure to upgrade.

There are some additional scripts in Ten Forums that have not yet been moved to Eleven Forum.
If you can logon to Ten Forums comment into this thread.
The links will be posted into this thread.
The scripts should collect some the files that Tekkie Boy had requested.

For files to large message please use zipped share links: google drive or one drive
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Good day Tekkie Boy,
I apologize for not getting back to you sooner. I have ran FRST tool and uploaded the Frst.txt and Addition.txt files to the Onedrive folder at the link below:
Windows 11 Failed Upgrade - Google Drive

Please let me know if you cannot access the files above.

Thank you.
 

My Computer

System One

  • OS
    Windows 10 Pro 64-bit German
    Computer type
    PC/Desktop
    Manufacturer/Model
    Customized Desktop Tower
    CPU
    AMD Ryzen 5 2600X Pinnacle Ridge 12nm Technology
    Motherboard
    Micro-Star International Co. Ltd B450 GAMING PLUS (MS-7B86) (AM4)
    Memory
    16,0GB Single-Channel Unknown @ 1066MHz (15-15-15-36)
    Graphics Card(s)
    8192MB ATI Radeon RX 570 Series VS278 (1920x1080@59Hz)
    Sound Card
    AMD High Definition Audio Device
    Monitor(s) Displays
    ASUS VS278H
    Screen Resolution
    1920x1080@59Hz
    Hard Drives
    931GB Samsung SSD 860 EVO 1TB (SATA (SSD)) 465GB Samsung SSD 850 EVO 500GB (SATA (SSD)
    465GB Samsung SSD 970 EVO 500GB (Unknown (SSD))
It seems like the MSI installer is failing for some reason, what are you trying to install?

Rich (BB code): 
4: kd> !dpx
Start memory scan  : 0xfffffa8faac61428 ($csp)
End memory scan    : 0xfffffa8faac62000 (Kernel Stack Base)

               rsp : 0xfffffa8faac61428 : 0xfffff8017a38e954 : WinSetupMon!HandleOperation+0x540
0xfffffa8faac61428 : 0xfffff8017a38e954 : WinSetupMon!HandleOperation+0x540
0xfffffa8faac61448 : 0xfffff8017a388430 :  dt WinSetupMon!CWsmTrackingConfig::CTrackingPathInfo
0xfffffa8faac614d0 : 0xffff800efbb27f50 :  !du "\Device\HarddiskVolume8\MSI1120e.tmp"
0xfffffa8faac61500 : 0xfffff8017a38a037 : WinSetupMon!TraceLoggingMetadata+0x6f
0xfffffa8faac61510 : 0xfffff8017a389fe4 : WinSetupMon!TraceLoggingMetadata+0x1c
0xfffffa8faac61540 : 0xffff800efbb27f50 :  !du "\Device\HarddiskVolume8\MSI1120e.tmp"
0xfffffa8faac61580 : 0xffff800efb36e8f0 :  !du "\Device\HarddiskVolume4\Windows\System32\msiexec.exe"
0xfffffa8faac615f8 : 0xfffff8017a38ef99 : WinSetupMon!WinSetupMonPreSetInformation+0x59
0xfffffa8faac61608 : 0xfffff8016c652092 : nt!RtlpHpLfhSlotAllocate+0x2b2
0xfffffa8faac61618 : 0xfffff8016c72e05d : nt!ExReleaseCacheAwarePushLockSharedEx+0x7d
0xfffffa8faac61650 : 0xfffff8017a38ef40 : WinSetupMon!WinSetupMonPreSetInformation
0xfffffa8faac61658 : 0xfffff8016fbb7033 : FLTMGR!FltpPerformPreCallbacksWorker+0x373
0xfffffa8faac61768 : 0xfffff8016fbb6ae6 : FLTMGR!FltpPassThroughInternal+0xc6
0xfffffa8faac617b8 : 0xfffff8016fbb5b72 : FLTMGR!FltpPassThrough+0x1c2
0xfffffa8faac61828 : 0xfffff8016fbb58fb : FLTMGR!FltpDispatch+0x8b
0xfffffa8faac61888 : 0xfffff8016c653be5 : nt!IofCallDriver+0x55
0xfffffa8faac618c8 : 0xfffff8016c63f869 : nt!IopCallDriverReference+0xf9
0xfffffa8faac61938 : 0xfffff8016c6400da : nt!NtSetInformationFile+0x52a
0xfffffa8faac619c8 : 0xfffff8016fbec810 : FLTMGR!FltpFastIoQueryStandardInfo
0xfffffa8faac619d8 : 0xfffff8016cbd50e8 : nt!NtOpenFile+0x58
0xfffffa8faac61a68 : 0xfffff8016c829e78 : nt!KiSystemServiceCopyEnd+0x28
0xfffffa8faac61aa8 : 0xfffff8016ca7cba9 : nt!NtClose+0x39
0xfffffa8faac61ad8 : 0xfffff8016c829e78 : nt!KiSystemServiceCopyEnd+0x28
0xfffffa8faac61ae0 : 0xffffbf0cd8ff1080 :  Trap @ fffffa8faac61ae0
 

My Computer

System One

  • OS
    Windows 11, Windows 10, Linux Fedora Cinnamon
I am trying to upgrade to Windows 11 from Windows 10 using the upgrade tool.
 

My Computer

System One

  • OS
    Windows 10 Pro 64-bit German
    Computer type
    PC/Desktop
    Manufacturer/Model
    Customized Desktop Tower
    CPU
    AMD Ryzen 5 2600X Pinnacle Ridge 12nm Technology
    Motherboard
    Micro-Star International Co. Ltd B450 GAMING PLUS (MS-7B86) (AM4)
    Memory
    16,0GB Single-Channel Unknown @ 1066MHz (15-15-15-36)
    Graphics Card(s)
    8192MB ATI Radeon RX 570 Series VS278 (1920x1080@59Hz)
    Sound Card
    AMD High Definition Audio Device
    Monitor(s) Displays
    ASUS VS278H
    Screen Resolution
    1920x1080@59Hz
    Hard Drives
    931GB Samsung SSD 860 EVO 1TB (SATA (SSD)) 465GB Samsung SSD 850 EVO 500GB (SATA (SSD)
    465GB Samsung SSD 970 EVO 500GB (Unknown (SSD))
I would investigate what MSI1120e.tmp belongs to and then remove the associated program. Please also remove any third-party anti-virus software and/or VPN programs.
 

My Computer

System One

  • OS
    Windows 11, Windows 10, Linux Fedora Cinnamon
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