BSOD's With Ryzen 9 5900x and GSkill RAM


My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

My Computer

System One

  • OS
    Win 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    N/A
    CPU
    AMD Ryzen 5 5600x
    Motherboard
    ASUS Crosshair Viii Hero Wi Fi
    Memory
    32 Gb DDR4 3600MHz GSkill
    Graphics Card(s)
    NVidia Geforce 950
    Sound Card
    USB Out NAD M51 DAC with Adams A8 powered speakers
    Monitor(s) Displays
    Dell 3219Q
    Screen Resolution
    3840 x 2160
    Hard Drives
    Western Digital Black SSD SN770 1TB
    Samsung EVO SSD 970 1TB
    PSU
    Fractal Design 1000W
    Case
    CoolerMaster ATCS 840
    Cooling
    Noctua NH-U12S Chromax
    Keyboard
    Razer Huntsman V2
    Mouse
    Razer Viper Ultimate
    Internet Speed
    Starlink 94Mbps down 20Mbps up
    Browser
    Brave
    Antivirus
    ESET
The download was not able to be opened.

Please save in a non MTA form.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
I’ll try
 

My Computer

System One

  • OS
    Win 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    N/A
    CPU
    AMD Ryzen 5 5600x
    Motherboard
    ASUS Crosshair Viii Hero Wi Fi
    Memory
    32 Gb DDR4 3600MHz GSkill
    Graphics Card(s)
    NVidia Geforce 950
    Sound Card
    USB Out NAD M51 DAC with Adams A8 powered speakers
    Monitor(s) Displays
    Dell 3219Q
    Screen Resolution
    3840 x 2160
    Hard Drives
    Western Digital Black SSD SN770 1TB
    Samsung EVO SSD 970 1TB
    PSU
    Fractal Design 1000W
    Case
    CoolerMaster ATCS 840
    Cooling
    Noctua NH-U12S Chromax
    Keyboard
    Razer Huntsman V2
    Mouse
    Razer Viper Ultimate
    Internet Speed
    Starlink 94Mbps down 20Mbps up
    Browser
    Brave
    Antivirus
    ESET

My Computer

System One

  • OS
    Win 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    N/A
    CPU
    AMD Ryzen 5 5600x
    Motherboard
    ASUS Crosshair Viii Hero Wi Fi
    Memory
    32 Gb DDR4 3600MHz GSkill
    Graphics Card(s)
    NVidia Geforce 950
    Sound Card
    USB Out NAD M51 DAC with Adams A8 powered speakers
    Monitor(s) Displays
    Dell 3219Q
    Screen Resolution
    3840 x 2160
    Hard Drives
    Western Digital Black SSD SN770 1TB
    Samsung EVO SSD 970 1TB
    PSU
    Fractal Design 1000W
    Case
    CoolerMaster ATCS 840
    Cooling
    Noctua NH-U12S Chromax
    Keyboard
    Razer Huntsman V2
    Mouse
    Razer Viper Ultimate
    Internet Speed
    Starlink 94Mbps down 20Mbps up
    Browser
    Brave
    Antivirus
    ESET
The event viewer is needed for scanning.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
You have lost me.
 

My Computer

System One

  • OS
    Win 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    N/A
    CPU
    AMD Ryzen 5 5600x
    Motherboard
    ASUS Crosshair Viii Hero Wi Fi
    Memory
    32 Gb DDR4 3600MHz GSkill
    Graphics Card(s)
    NVidia Geforce 950
    Sound Card
    USB Out NAD M51 DAC with Adams A8 powered speakers
    Monitor(s) Displays
    Dell 3219Q
    Screen Resolution
    3840 x 2160
    Hard Drives
    Western Digital Black SSD SN770 1TB
    Samsung EVO SSD 970 1TB
    PSU
    Fractal Design 1000W
    Case
    CoolerMaster ATCS 840
    Cooling
    Noctua NH-U12S Chromax
    Keyboard
    Razer Huntsman V2
    Mouse
    Razer Viper Ultimate
    Internet Speed
    Starlink 94Mbps down 20Mbps up
    Browser
    Brave
    Antivirus
    ESET
Admin command prompt:

wevtutil epl System %userprofile%\Desktop\system.evtx
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

My Computer

System One

  • OS
    Win 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    N/A
    CPU
    AMD Ryzen 5 5600x
    Motherboard
    ASUS Crosshair Viii Hero Wi Fi
    Memory
    32 Gb DDR4 3600MHz GSkill
    Graphics Card(s)
    NVidia Geforce 950
    Sound Card
    USB Out NAD M51 DAC with Adams A8 powered speakers
    Monitor(s) Displays
    Dell 3219Q
    Screen Resolution
    3840 x 2160
    Hard Drives
    Western Digital Black SSD SN770 1TB
    Samsung EVO SSD 970 1TB
    PSU
    Fractal Design 1000W
    Case
    CoolerMaster ATCS 840
    Cooling
    Noctua NH-U12S Chromax
    Keyboard
    Razer Huntsman V2
    Mouse
    Razer Viper Ultimate
    Internet Speed
    Starlink 94Mbps down 20Mbps up
    Browser
    Brave
    Antivirus
    ESET

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
No idea
 

My Computer

System One

  • OS
    Win 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    N/A
    CPU
    AMD Ryzen 5 5600x
    Motherboard
    ASUS Crosshair Viii Hero Wi Fi
    Memory
    32 Gb DDR4 3600MHz GSkill
    Graphics Card(s)
    NVidia Geforce 950
    Sound Card
    USB Out NAD M51 DAC with Adams A8 powered speakers
    Monitor(s) Displays
    Dell 3219Q
    Screen Resolution
    3840 x 2160
    Hard Drives
    Western Digital Black SSD SN770 1TB
    Samsung EVO SSD 970 1TB
    PSU
    Fractal Design 1000W
    Case
    CoolerMaster ATCS 840
    Cooling
    Noctua NH-U12S Chromax
    Keyboard
    Razer Huntsman V2
    Mouse
    Razer Viper Ultimate
    Internet Speed
    Starlink 94Mbps down 20Mbps up
    Browser
    Brave
    Antivirus
    ESET
These were some findings:


a) Disabled recovery partition

b) RAM F4-3600C16-16GTZNC was not seen on the motherboard QVL

c) Many crashes with failure to create dump files

d) When dump files were created almost all were WHEA 124

e) typical of malfunctioning or incompatible hardware



1) Run Tuneup plus > post a share link







2) Temporarily uninstall any software / drivers related to:

expressvpntun expressvpntun c:\windows\system32\drivers\expressvpn-tun.sys

vmx86 VMware vmx86 c:\windows\system32\drivers\vmx86.sys



3) Confirm continued BSOD without the above software / drivers



4) Swap test RAM displayed on the motherboard QVL




5) Run OCCT multiple 1 hour tests > post images or share links






Code:
Name    [00000016] ExpressVPN TUN Driver
Adapter Type    Not Available
Product Type    ExpressVPN TUN Driver
Installed    Yes
PNP Device ID    ROOT\NET\0001
Last Reset    8/11/2024 11:24 AM
Index    16
Service Name    expressvpntun
IP Address    100.64.100.6, fe80::738a:79a7:fc86:abc0
IP Subnet    255.255.255.255, 64
Default IP Gateway    Not Available
DHCP Enabled    No
DHCP Server    Not Available
DHCP Lease Expires    Not Available
DHCP Lease Obtained    Not Available
MAC Address    Not Available
Driver    C:\WINDOWS\SYSTEM32\DRIVERS\EXPRESSVPN-TUN.SYS (0.8.0.0, 40.99 KB (41,976 bytes), 13/09/2024 10:49 AM)


Code:
Processor    AMD Ryzen 5 5600X 6-Core Processor, 3701 Mhz, 6 Core(s), 12 Logical Processor(s)


Code:
Event[20278]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2024-10-29T13:56:09.0800000Z
  Event ID: 18
  Task: N/A
  Level: Error
  Opcode: Info

  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: BoxerFast
  Description:
A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Bus/Interconnect Error
Processor APIC ID: 0

The details view of this entry contains further information.


Code:
Event[20279]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2024-10-29T13:56:09.0800000Z
  Event ID: 46
  Task: N/A
  Level: Error
  Opcode: Info

  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: BoxerFast
  Description:
A fatal hardware error has occurred.

Component: Memory
Error Source: Machine Check Exception

The details view of this entry contains further information.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Thank you zbook.
Interesting you mention VMware, typically I was getting a bsod when I ran that.
 

My Computer

System One

  • OS
    Win 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    N/A
    CPU
    AMD Ryzen 5 5600x
    Motherboard
    ASUS Crosshair Viii Hero Wi Fi
    Memory
    32 Gb DDR4 3600MHz GSkill
    Graphics Card(s)
    NVidia Geforce 950
    Sound Card
    USB Out NAD M51 DAC with Adams A8 powered speakers
    Monitor(s) Displays
    Dell 3219Q
    Screen Resolution
    3840 x 2160
    Hard Drives
    Western Digital Black SSD SN770 1TB
    Samsung EVO SSD 970 1TB
    PSU
    Fractal Design 1000W
    Case
    CoolerMaster ATCS 840
    Cooling
    Noctua NH-U12S Chromax
    Keyboard
    Razer Huntsman V2
    Mouse
    Razer Viper Ultimate
    Internet Speed
    Starlink 94Mbps down 20Mbps up
    Browser
    Brave
    Antivirus
    ESET
This morning I did a fresh install of 24H2 and the only software I installed was VMware workstation and tried to run a VMware. That is when I got a bsod.
On other occasions trying to create a macrium reflect image would give a bsod if I tried to create it on a network to a nas. It would work if I created the image to a a hard disk on my computer.
 

My Computer

System One

  • OS
    Win 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    N/A
    CPU
    AMD Ryzen 5 5600x
    Motherboard
    ASUS Crosshair Viii Hero Wi Fi
    Memory
    32 Gb DDR4 3600MHz GSkill
    Graphics Card(s)
    NVidia Geforce 950
    Sound Card
    USB Out NAD M51 DAC with Adams A8 powered speakers
    Monitor(s) Displays
    Dell 3219Q
    Screen Resolution
    3840 x 2160
    Hard Drives
    Western Digital Black SSD SN770 1TB
    Samsung EVO SSD 970 1TB
    PSU
    Fractal Design 1000W
    Case
    CoolerMaster ATCS 840
    Cooling
    Noctua NH-U12S Chromax
    Keyboard
    Razer Huntsman V2
    Mouse
    Razer Viper Ultimate
    Internet Speed
    Starlink 94Mbps down 20Mbps up
    Browser
    Brave
    Antivirus
    ESET
If possible, clean install Windows 10 without any non-Microsoft drivers > confirm BSOD with only default drivers
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

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