Solved Cant get into windows defender


Maxheadroom11

Member
Local time
2:52 AM
Posts
19
OS
Windows 11 pro
I'm trying to get into windows defender but I'm getting
Page not available
Your IT administrator has limited access to some areas of this app and the item you tried isn't available.

Is this a bug or something I've done wrong? I am the only account holder on my laptop
 

My Computer

System One

  • OS
    Windows 11 pro
    Computer type
    Laptop
    Manufacturer/Model
    Pc specialist Ionic
    CPU
    Ryzen 9 5900hx 3.30Ghz
    Memory
    16gb
    Graphics Card(s)
    nvidia geforce rtx 3070
Are you using any 3rd party app to configure Defender? Typically, the message you see is because a change has been made that hides Windows Security, either directly in the registry or via Group Policy. Please provide more details about the problem, e.g. are you seeing this while using a Standard User Account or an Administrator Account?
 

My Computer

System One

  • OS
    Windows 11 Pro 23H2
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo IdeaPad L340
    CPU
    Intel Core i3-8145U
    Memory
    16GB
    Hard Drives
    500 GB M2 1 TB HDD
    Internet Speed
    400 MB
    Browser
    Chrome | Edge
    Antivirus
    Microsoft Defender | Block unknown executables | Various ASR rules enabled
If you’re not using 3rd party software as @oldschool mentions, Group Policies might be a cause.
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.4249
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 - 2 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
Try this fix:

To repair “Page Not Available - Your IT administrator has limited access to some areas of this app and the item you tried isn't available”

Download SecurityHealthSetup - Link (Microsoft Catalog)

(Click the link below to copy it to your clipboard & paste it into your browser address bar, click enter)

https://catalog.s.download.windowsupdate.com/c/msdownload/update/software/defu/2024/02/securityhealthsetup_e16941e14861a6d24750ecdf05c548189b33182a.exe']securityhealthsetup_e16941e14861a6d24750ecdf05c548189b33182a.exe

  • Save the executable to the desktop.
  • Right-click on the file "SecurityHealthSetup.exe" and choose "Run as administrator".
  • Let it finish, Reboot.

The above setup file automatically creates the missing SecurityHealth platform folder named "1.0.2402.27001-0" which is needed and probably empty if you look. I think it’s C:\Windows\System32\SecurityHealth


IMG_4893.jpeg

If the above doesn’t work (it should) try resetting Group Policies. However you shouldn’t need to now.

 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.4249
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 - 2 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
yes thank you that seems to have worked
 

My Computer

System One

  • OS
    Windows 11 pro
    Computer type
    Laptop
    Manufacturer/Model
    Pc specialist Ionic
    CPU
    Ryzen 9 5900hx 3.30Ghz
    Memory
    16gb
    Graphics Card(s)
    nvidia geforce rtx 3070

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.4249
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 - 2 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
Good to here (y) 🙏

OH… was it the group policies or the SecurityHealthSetup.exe?
Yes it was the security health that worked for me 👍
 

My Computer

System One

  • OS
    Windows 11 pro
    Computer type
    Laptop
    Manufacturer/Model
    Pc specialist Ionic
    CPU
    Ryzen 9 5900hx 3.30Ghz
    Memory
    16gb
    Graphics Card(s)
    nvidia geforce rtx 3070
Click the link below to copy it to your clipboard & paste it into your browser address bar, click enter)

https://catalog.s.download.windowsupdate.com/c/msdownload/update/software/defu/2024/02/securityhealthsetup_e16941e14861a6d24750ecdf05c548189b33182a.exe']securityhealthsetup_e16941e14861a6d24750ecdf05c548189b33182a.exe
hello:
this link appears to be broken... is the file available elsewhere?
thank you

ammend - found another working link here
Redirecting

but alss, unfortunately for me this suggested fix did NOT work for me..
 
Last edited:

My Computer

System One

  • OS
    WIN 11 Home 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    DIY
    CPU
    AMD RYZEN 5 3600 6-CORE
    Motherboard
    ASUS TUF GAMING X570-PLUS (WIFI)
    Memory
    G.SKILL RIPJAWS V SERIES 32GB ( 2 X 16 ) DDR4 3600 PC4 28800
    Graphics Card(s)
    NVIDEO GEOFORCE GTX 1600 Ti
    Monitor(s) Displays
    PHILLIPS 252B9 & ASUS VW 266
    Screen Resolution
    1920 X 1200
    Hard Drives
    CT1000P1SSD8 - 1TB ' ;
    WD20EZAZ 2TB ;
    Samsung SSD 870 QVO 1TB
    PSU
    CORSAIR RM 75080- PLUS GOLD MODULAR
    Case
    PURE BASE 600
    Cooling
    NOCTUA FANS
    Keyboard
    Visioneer Paperport ix
    Mouse
    Kensington Pro Fit Full-Size Mouse USB
    Internet Speed
    300 GB
    Browser
    CHROME
    Other Info
    issue :: after upgrade from Win 10 ... Windows 11
    will not enable Windows Defender ,, pls help ?
this link appears to be broken... is the file available elsewhere

Yes it does.

I’m looking. I may even have it somewhere still?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.4249
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 - 2 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.4249
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 - 2 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
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