Solved Clean Install of Windows 11 won’t download updates and won’t let me download apps from store

Wanqed · Mar 7, 2022

Ghot said:
Is your router and your modem, two separate pieces of equipment?

no they're the same im just using the provided equipment xfinity has given me

Winuser · Mar 7, 2022

If that doesn't work, try booting into Safe Mode. If you have internet access in Safe Mode, try downloading again. I'm thinking that a virus might be corrupting your download.

AddRAM · Mar 7, 2022

So you have a wireless router ?

Wanqed · Mar 7, 2022

AddRAM said:
So you have a wireless router ?

no wireless router, or maybe it could be? but its never been a problem before. but here are errors im getting when trying the windows update fix tutorials

Wanqed · Mar 7, 2022

Winuser said:
If that doesn't work, try booting into Safe Mode. If you have internet access in Safe Mode, try downloading again. I'm thinking that a virus might be corrupting your download.

haven't tried safe mode yet, i will now and update on what i get out of it.

Ghot · Mar 7, 2022

@Wanqed

Ok, you need to run this .bat file...

Reset Windows Update in Windows 11

This tutorial will show you how to completely reset Windows Update components and policies to default in Windows 10 and Windows 11. Windows Update keeps Windows 11 updated by automatically downloading and installing the latest updates, drivers, and hotfixes released by Microsoft. Sometimes you...

www.elevenforum.com

Scroll down to step #1 and just do steps 1 thru 7.

Wanqed · Mar 7, 2022

Ghot said:
@Wanqed

Ok, you need to run this .bat file...

Reset Windows Update in Windows 11

This tutorial will show you how to completely reset Windows Update components and policies to default in Windows 10 and Windows 11. Windows Update keeps Windows 11 updated by automatically downloading and installing the latest updates, drivers, and hotfixes released by Microsoft. Sometimes you...

www.elevenforum.com

Scroll down to step #1 and just do steps 1 thru 7.

ran it and this is what i get

Wanqed · Mar 7, 2022

Winuser said:
If that doesn't work, try booting into Safe Mode. If you have internet access in Safe Mode, try downloading again. I'm thinking that a virus might be corrupting your download.

and in safe mode with networking it says im not connected to the internet and wont connect me to it, im on ethernet

Brink · Mar 7, 2022

Wanqed said:
ran it and this is what i get

Hello,

It's normal to get those error message if the item has already been deleted or not there, and can't be found to be deleted by the BAT file.

Ghot · Mar 7, 2022

Wanqed said:
and in safe mode with networking it says im not connected to the internet and wont connect me to it, im on ethernet

Now THAT is a problem. If you went to Safe Mode with Networking, you should have internet.
This may be the whole cause of your problems.
Unfortunately, I don't use a router at all... so I can't really help with that.

You might want to try an In-Place Upgrade (post #20 this topic).
It's all done from within Windows. I've had it fix seemingly unfix-able problems before.

Wanqed · Mar 7, 2022

Brink said:
Hello, :)

It's normal to get those error message if the item has already been deleted or not there, and can't be found to be deleted by the BAT file.

alright, well even after running that .bat file im still having the same problem. and this update has been stuck on downloading 0% since fresh install, along with 3 other updates that i've manually installed but they haven't helped the situation.

Ghot said:
Now THAT is a problem. If you went to Safe Mode with Networking, you should have internet.

and yeah its kind of weird

Ghot · Mar 7, 2022

Wanqed said:
alright, well even after running that .bat file im still having the same problem. and this update has been stuck on downloading 0% since fresh install, along with 3 other updates that i've manually installed but they haven't helped the situation.

and yeah its kind of weird

If you can't get the internet working in Safe Mode with Networking... that needs to be fixed... first.
I've never even seen that happen before.

Brb, I'm getting on Windows 11.

Well, I'm on Win 11, in Safe Mode with Networking, and the internet works. Brb in normal mode.

Wanqed · Mar 7, 2022

Ghot said:
If you can't get the internet working in Safe Mode with Networking... that needs to be fixed... first.
I've never even seen that happen before.

Brb, I'm getting on Windows 11.

Well, I'm on Win 11, in Safe Mode with Networking, and the internet works. Brb in normal mode.

ive even tried enabling WLAN in services but cant access services in safe mode for some reason unless i can and im doing it wrong

Ghot · Mar 7, 2022

Wanqed said:
ive even tried enabling WLAN in services but cant access services in safe mode for some reason unless i can and im doing it wrong

This is how my msconfig is set up...

This is my Ethernet properties... (I have no One Drive, no syncing, no sharing, etc)
Only IPv4 and IPv6 are checked.

And Device Manager (with View > Show Hidden Devices... checkmarked), ASUS x570 motherboard...
and I have no idea what "Microsoft Kernel Debug Network Adapter" is...
Yes... my motherboard has two Ethernet ports. Intel (in use), and Realtek.
Verizon (no router)

I don't know if any of this is helpful or not. I really don't know much about networking.
I just hook it up and it works.

Brb... I'm getting back on Windows 10.

Ahhhh...

AddRAM · Mar 7, 2022

run ipconfig in command prompt, do you have a IPv4 address ?

Winuser · Mar 7, 2022

Wanqed said:
and in safe mode with networking it says im not connected to the internet and wont connect me to it, im on ethernet

While at the Start screen and before you start the computer in Safe Mode, click on the network connection icon and see if your network adapter is listed.

Wanqed · Mar 7, 2022

Ghot said:
This is how my msconfig is set up...

View attachment 23665

This is my Ethernet properties... (I have no One Drive, no syncing, no sharing, etc)
Only IPv4 and IPv6 are checked.

View attachment 23666

And Device Manager (with View > Show Hidden Devices... checkmarked), ASUS x570 motherboard...
and I have no idea what "Microsoft Kernel Debug Network Adapter" is...
Yes... my motherboard has two Ethernet ports. Intel (in use), and Realtek.
Verizon (no router)

View attachment 23668

I don't know if any of this is helpful or not. I really don't know much about networking.
I just hook it up and it works.

Brb... I'm getting back on Windows 10.

Ahhhh...

set everything the same as urs and still no connection in safe mode, and this is my device manager with hidden devices shown

AddRAM said:
run ipconfig in command prompt, do you have a IPv4 address ?

yes i have an ipv4 address

Winuser said:
While at the Start screen and before you start the computer in Safe Mode, click on the network connection icon and see if your network adapter is listed.

and yes before im in safe mode i see my network adapter listed

Winuser · Mar 7, 2022

If you see your connection in this screen, you should be able to connect to the internet in Safe Mode. this is the selection I have when doing a regular boot. I don't get this in Safe Mode because I only have a Wi-Fi connection and Wi-Fi doesn't work for me in Safe Mode.

Wanqed · Mar 7, 2022

Winuser said:
If you see your connection in this screen, you should be able to connect to the internet in Safe Mode. this is the selection I have when doing a regular boot. I don't get this in Safe Mode because I only have a Wi-Fi connection and Wi-Fi doesn't work for me in Safe Mode.

View attachment 23716

i dont get that screen in safe mode though, only in normal boot and im hardwired which doesnt make sense as to why i dont get internet connectivity

reidalow · Mar 7, 2022

Unplug the ethernet cable and keep only the wifi on or the other way around. Windows lacks load-balancing multiple isp.
Check if these services are NOT disabled:
Winmgmt
BITS
DoSvc
MpsSvc
cryptsvc

by looking at regedit Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services
all should have the key "Start" set to "2"

the cmd "sc" and even the powershell "Set-Service" sometimes do not change the service attribute, so the script you just ran may have not changed anything

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