crash to bios on multiple versions of 11


T

tahunua001

Member
Local time
6:55 PM
Posts
1
OS
windows 11 home
I've been struggling with an issue where my system randomly crashes to bios without cause or reason. the system can be sitting idle and it will just crash, sometimes having just recovered from the previous crash. there does not appear to be any BSOD generated by the events. this has happened a few times in the past couple months. the last time it occurred I uninstalled GoG galaxy and the issue seemed to go away but now it's back, worse than ever. the last time this happened I tried using the driver verifier tool according to recommended instructions and it very nearly bricked my machine, the system would instantly freeze on login and would have to be hard booted and I couldn't find a way to disable it from safe mode. luckily I had a single restore point I could restore to that seemed to correct both issues.

the issue started up again last night. checking update logs the following items were installed yesterday:
2025-02 Cumulative Update for Windows 11 Version 23H2 for x64-based Systems (KB5051989)
Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.423.167.0) - Current Channel (Broad) (which I was able to uninstall)

I also installed Windows 11, version 24H2 this morning, which did not correct the issue.

with each crash I get the following error:
Code: 
WHEA-Logger 1

[URL='https://www.elevenforum.com/#']-[/URL] <Event xmlns="[B][URL unfurl="true"]http://schemas.microsoft.com/win/2004/08/events/event[/URL][/B]">


[URL='https://www.elevenforum.com/#']-[/URL] <System>


  <Provider Name="[B]Microsoft-Windows-WHEA-Logger[/B]" Guid="[B]{c26c4f3c-3f66-4e99-8f8a-39405cfed220}[/B]" />


  <EventID>1</EventID>


  <Version>0</Version>


  <Level>2</Level>


  <Task>0</Task>


  <Opcode>0</Opcode>


  <Keywords>0x8000000000000002</Keywords>


  <TimeCreated SystemTime="[B]2025-03-01T15:05:13.2731694Z[/B]" />


  <EventRecordID>444</EventRecordID>


  <Correlation ActivityID="[B]{b4a295a9-8ea1-4a94-99a8-96cf8f37533b}[/B]" />


  <Execution ProcessID="[B]4780[/B]" ThreadID="[B]5432[/B]" />


  <Channel>System</Channel>


  <Computer>redacted</Computer>


  <Security UserID="[B]S-1-5-19[/B]" />


  </System>


[URL='https://www.elevenforum.com/#']-[/URL] <EventData>


  <Data Name="[B]Length[/B]">1919</Data>


  <Data Name="[B]RawData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ata>


  </EventData>


  </Event>

this is acompanied with a kernel-power 41

[URL='https://www.elevenforum.com/#']-[/URL] <Event xmlns="[B][URL unfurl="true"]http://schemas.microsoft.com/win/2004/08/events/event[/URL][/B]">


[URL='https://www.elevenforum.com/#']-[/URL] <System>


  <Provider Name="[B]Microsoft-Windows-Kernel-Power[/B]" Guid="[B]{331c3b3a-2005-44c2-ac5e-77220c37d6b4}[/B]" />


  <EventID>41</EventID>


  <Version>10</Version>


  <Level>1</Level>


  <Task>63</Task>


  <Opcode>0</Opcode>


  <Keywords>0x8000400000000002</Keywords>


  <TimeCreated SystemTime="[B]2025-03-01T15:05:05.3159254Z[/B]" />


  <EventRecordID>368</EventRecordID>


  <Correlation />


  <Execution ProcessID="[B]4[/B]" ThreadID="[B]8[/B]" />


  <Channel>System</Channel>


  <Computer>redacted</Computer>


  <Security UserID="[B]S-1-5-18[/B]" />


  </System>


[URL='https://www.elevenforum.com/#']-[/URL] <EventData>


  <Data Name="[B]BugcheckCode[/B]">0</Data>


  <Data Name="[B]BugcheckParameter1[/B]">0x0</Data>


  <Data Name="[B]BugcheckParameter2[/B]">0x0</Data>


  <Data Name="[B]BugcheckParameter3[/B]">0x0</Data>


  <Data Name="[B]BugcheckParameter4[/B]">0x0</Data>


  <Data Name="[B]SleepInProgress[/B]">0</Data>


  <Data Name="[B]PowerButtonTimestamp[/B]">0</Data>


  <Data Name="[B]BootAppStatus[/B]">0</Data>


  <Data Name="[B]Checkpoint[/B]">0</Data>


  <Data Name="[B]ConnectedStandbyInProgress[/B]">false</Data>


  <Data Name="[B]SystemSleepTransitionsToOn[/B]">0</Data>


  <Data Name="[B]CsEntryScenarioInstanceId[/B]">0</Data>


  <Data Name="[B]BugcheckInfoFromEFI[/B]">false</Data>


  <Data Name="[B]CheckpointStatus[/B]">0</Data>


  <Data Name="[B]CsEntryScenarioInstanceIdV2[/B]">0</Data>


  <Data Name="[B]LongPowerButtonPressDetected[/B]">false</Data>


  <Data Name="[B]LidReliability[/B]">false</Data>


  <Data Name="[B]InputSuppressionState[/B]">0</Data>


  <Data Name="[B]PowerButtonSuppressionState[/B]">0</Data>


  <Data Name="[B]LidState[/B]">3</Data>


  <Data Name="[B]WHEABootErrorCount[/B]">0</Data>


  </EventData>


  </Event>

I don't know what to do and have no idea how to keep this from happening. the last time around I tried everything, dism, sfc, even chkdsk. nothing seemed to work short of the system restore and I don't want to have to restore my system every 2 months for reasons that should be obvious. help me obi wan kenobi, you're my only hope.
 
Last edited by a moderator:

My Computer

System One

  • OS
    windows 11 home
    Computer type
    PC/Desktop
    Manufacturer/Model
    build
    CPU
    amd 5950x
    Motherboard
    Aorus Elite AX B550
    Memory
    Corsair ddr4-2133, 64gb, 4 modules
    Graphics Card(s)
    nvidia 3080-ti
    Sound Card
    realtek integrated
    Hard Drives
    samsung M2 SSDs
    PSU
    1000w gold
    Antivirus
    defender
Attention:

tahunua001​

Before posting a BSOD thread, please read the instructions here: Blue/Black Screen of Death (BSOD) Posting Instructions
If you need to add new information, please make a new post in your initial BSOD thread. Please do not make an extra new thread.

Please do not post anything other than Windows 11 Blue/Black Screen Of Death problems in this section.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
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