DRIVER_POWER_STATE_FALURE BSOD every few months to a year


However, when I try to start the HP UEFI hardware diagnostics for step 5, I do not see the required BIOS option:


If you choose to run HP UEFI hardware diagnostics (in the future) can you click F2 or F10 and run the BIOS HP UEFI hardware diagnostics (similar to the bootable diagnostics)?




Each HP software testing method has a pro / con and that is why there are 3 methods.


Please indicate which you can and cannot run: (yes, no)

a) HP PC Hardware Diagnostics UEFI > from a bootable flash drive by F9

b) HP PC Hardware Diagnostics UEFI > from the computer's BIOS by F2 or F10

c) HP PC Hardware Diagnostics Windows v2.6.2.0



The HP PC Hardware Diagnostics Windows should have component tests for graphics.

Component tests > video

This and other component tests can run as needed.






Today is 08/17/2024.

The last recorded unexpected shutdown and restart was 08/15/2024.

The last recorded BSOD was on 08/12/2024.



Please create a new restore point:




Most recent updates:

Code:
KB5041585 Security Update 8/17/2024 12:00:00 AM
KB5042099 Update          8/17/2024 12:00:00 AM



Code:
Event[44804]
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2024-08-15T18:46:42.2430000Z
  Event ID: 41
  Task: N/A
  Level: Critical
  Opcode: Info  a
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Henry-Computer
  Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Code:
Event[44792]
  Log Name: System
  Source: EventLog
  Date: 2024-08-15T18:46:55.3670000Z
  Event ID: 6008
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: Henry-Computer
  Description:
The previous system shutdown at 11:23:33 PM on ?8/?13/?2024 was unexpected.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
If you choose to run HP UEFI hardware diagnostics (in the future) can you click F2 or F10 and run the BIOS HP UEFI hardware diagnostics (similar to the bootable diagnostics)?




Each HP software testing method has a pro / con and that is why there are 3 methods.


Please indicate which you can and cannot run: (yes, no)

a) HP PC Hardware Diagnostics UEFI > from a bootable flash drive by F9

b) HP PC Hardware Diagnostics UEFI > from the computer's BIOS by F2 or F10

c) HP PC Hardware Diagnostics Windows v2.6.2.0



The HP PC Hardware Diagnostics Windows should have component tests for graphics.

Component tests > video

This and other component tests can run as needed.






Today is 08/17/2024.

The last recorded unexpected shutdown and restart was 08/15/2024.

The last recorded BSOD was on 08/12/2024.



Please create a new restore point:




Most recent updates:

Code:
KB5041585 Security Update 8/17/2024 12:00:00 AM
KB5042099 Update          8/17/2024 12:00:00 AM



Code:
Event[44804]
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2024-08-15T18:46:42.2430000Z
  Event ID: 41
  Task: N/A
  Level: Critical
  Opcode: Info  a
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Henry-Computer
  Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Code:
Event[44792]
  Log Name: System
  Source: EventLog
  Date: 2024-08-15T18:46:55.3670000Z
  Event ID: 6008
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: Henry-Computer
  Description:
The previous system shutdown at 11:23:33 PM on ?8/?13/?2024 was unexpected.
I really appreciate your efforts into helping others, however, all those extensive steps and repeats won't do for anyone with a job as all those steps are extensive and take quite a bit of time. Someone as interested as you are in all this should be able to figure out a way to put away frustrations and use words that others can relate too, plus with your knowledge, you should shorten all those geeking out steps for normal users as over 99% of the world do not think like us.
 

My Computer

System One

  • OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built (ASUS, Intel, Nvidia, Creative Labs, Corsair, Seasonic, Lian Li)
    CPU
    Intel® Core™ i9-9900K
    Motherboard
    ASUS ROG MAXIMUS XI EXTREME
    Memory
    Corsair Vengeance RGB Pro 128GB (4x32GB) ‎CMW128GX4M4E3200C16
    Graphics Card(s)
    Nvidia GeForce RTX 3080 TI Founders Edition
    Sound Card
    Creative Sound Blaster AE-9
    Monitor(s) Displays
    ASUS ROG Swift PG32UQXR Mini LED backlit & HDR1000
    Screen Resolution
    3840 x 2160 (4K)
    Hard Drives
    Samsung 970 Pro 1TB
    Samsung 980 Pro 1TB
    PSU
    Seasonic Prime TX 1000
    Case
    Lian Li 011 Dynamic XL ROG Edition
    Cooling
    ASUS ROG STRIX LC II 360 ARGB AIO, 10x UNI FAN SL-INFINITY Fans
    Keyboard
    Razer Huntsman Elite (Silent keys)
    Mouse
    Logitech MX Master 3s
    Internet Speed
    1024 Mb/s Down and 40 Mb/s Up
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender
    Other Info
    Speakers: Vanatoo Transparent One Encore with a REL HT/1003 Subwoofer

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