Error Not enough space on disk drive


S

Skerro

Member
Local time
10:21 AM
Posts
9
OS
Windows 11
Does anyone know if "Error Not enough space on disk drive" a windows error message, an application error or a system error? I am experiencing this on my Infinity laptop when I try to restore a "Family Tree Maker Backup (FTMB File)" into my Family Tree Maker application. I have 16 Gb of RAM & 790 Gb of disk space free on the laptop. The file size is 1.69 Mb. The file opens properly on my desktop tower pc with Windows 10 OS. So I don't think the file is corrupt.

Regards

Skerro
1703493781924.png
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Infinity Q16-7A405-BM
    CPU
    AMD Ryzen 7 7735HS with Radeon Graphics 3.20
    Motherboard
    Standard GM6BG5Q0055COM
    Memory
    16.0 GB
    Graphics Card(s)
    NVIDIA RTX 4050
If you have 790 GB free on C drive then it's likely problem with Family Tree Maker application and troubleshooting should start with the app.

What is the location into which FTMB is saving backup files?
 

My Computer

System One

  • OS
    Windows 11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI / MS-7B29
    CPU
    Intel i3 8100 @3.6Ghz
    Motherboard
    H310M PRO-VDH (MS-7B29)
    Memory
    1 x 16GB DDR4 @2400 MHz
    Graphics Card(s)
    Nvidia GeForce GT 1030 2GB SDDR4
    Sound Card
    Realtek VEN_10EC&DEV_0887 / NVIDIA VEN_10DE&DEV_0081
    Monitor(s) Displays
    Acer V226HQL
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD 500 GB Crucial MX500 / HDD 1 TB TOSHIBA DT01ACA100
    PSU
    ATX, details unknown
    Case
    Everest 551B
    Cooling
    details unknown
    Keyboard
    Mechanical Gaming Hydra R7 - Rampage
    Mouse
    Logitech G703
    Internet Speed
    Down: 28Mbps / Up: 19Mbps
    Browser
    Microsoft Edge
    Antivirus
    Microsoft Defender Antivirus
    Other Info
    Bluetooth: TP Link 5.0 Nano USB adapter UB500
    WLAN: D-Link 150 Pico USB adapter, N standard
    Web camera: Logitech C270 HD 720p @30fps
    Microphone: Trust MICO, model 23790
I have a Synology NAS which is where the backup files are located. The Tower PC also restores from and backs up to this location.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Infinity Q16-7A405-BM
    CPU
    AMD Ryzen 7 7735HS with Radeon Graphics 3.20
    Motherboard
    Standard GM6BG5Q0055COM
    Memory
    16.0 GB
    Graphics Card(s)
    NVIDIA RTX 4050
It's possible that the app doesn't work well with network drives for what ever reason,
try changing save location to local C drive to see if this is true.
 

My Computer

System One

  • OS
    Windows 11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI / MS-7B29
    CPU
    Intel i3 8100 @3.6Ghz
    Motherboard
    H310M PRO-VDH (MS-7B29)
    Memory
    1 x 16GB DDR4 @2400 MHz
    Graphics Card(s)
    Nvidia GeForce GT 1030 2GB SDDR4
    Sound Card
    Realtek VEN_10EC&DEV_0887 / NVIDIA VEN_10DE&DEV_0081
    Monitor(s) Displays
    Acer V226HQL
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD 500 GB Crucial MX500 / HDD 1 TB TOSHIBA DT01ACA100
    PSU
    ATX, details unknown
    Case
    Everest 551B
    Cooling
    details unknown
    Keyboard
    Mechanical Gaming Hydra R7 - Rampage
    Mouse
    Logitech G703
    Internet Speed
    Down: 28Mbps / Up: 19Mbps
    Browser
    Microsoft Edge
    Antivirus
    Microsoft Defender Antivirus
    Other Info
    Bluetooth: TP Link 5.0 Nano USB adapter UB500
    WLAN: D-Link 150 Pico USB adapter, N standard
    Web camera: Logitech C270 HD 720p @30fps
    Microphone: Trust MICO, model 23790
Sorry, I've misread your OP, you said you can open the file with FTMB app from local drive but can't open it from NAS drive?

Can you manually access the file and copy it from NAS drive?
 

My Computer

System One

  • OS
    Windows 11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI / MS-7B29
    CPU
    Intel i3 8100 @3.6Ghz
    Motherboard
    H310M PRO-VDH (MS-7B29)
    Memory
    1 x 16GB DDR4 @2400 MHz
    Graphics Card(s)
    Nvidia GeForce GT 1030 2GB SDDR4
    Sound Card
    Realtek VEN_10EC&DEV_0887 / NVIDIA VEN_10DE&DEV_0081
    Monitor(s) Displays
    Acer V226HQL
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD 500 GB Crucial MX500 / HDD 1 TB TOSHIBA DT01ACA100
    PSU
    ATX, details unknown
    Case
    Everest 551B
    Cooling
    details unknown
    Keyboard
    Mechanical Gaming Hydra R7 - Rampage
    Mouse
    Logitech G703
    Internet Speed
    Down: 28Mbps / Up: 19Mbps
    Browser
    Microsoft Edge
    Antivirus
    Microsoft Defender Antivirus
    Other Info
    Bluetooth: TP Link 5.0 Nano USB adapter UB500
    WLAN: D-Link 150 Pico USB adapter, N standard
    Web camera: Logitech C270 HD 720p @30fps
    Microphone: Trust MICO, model 23790
I did uninstall the App and re-install it and also the latest update. I think you may be correct though about the App being the problem. It might also be linked to the NAS communications.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Infinity Q16-7A405-BM
    CPU
    AMD Ryzen 7 7735HS with Radeon Graphics 3.20
    Motherboard
    Standard GM6BG5Q0055COM
    Memory
    16.0 GB
    Graphics Card(s)
    NVIDIA RTX 4050
I did copy the file from the NAS onto the desktop but the restore failed with the same message.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Infinity Q16-7A405-BM
    CPU
    AMD Ryzen 7 7735HS with Radeon Graphics 3.20
    Motherboard
    Standard GM6BG5Q0055COM
    Memory
    16.0 GB
    Graphics Card(s)
    NVIDIA RTX 4050
Skerro said:
I did copy the file from the NAS onto the desktop but the restore failed with the same message.
Click to expand...
If the app can't restore the file from local disk then it's not an issue with the NAS but more likely permissions issue.

Try running the app as Administrator and try to import the file from local disk where you coped the file, does this work?
 

My Computer

System One

  • OS
    Windows 11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI / MS-7B29
    CPU
    Intel i3 8100 @3.6Ghz
    Motherboard
    H310M PRO-VDH (MS-7B29)
    Memory
    1 x 16GB DDR4 @2400 MHz
    Graphics Card(s)
    Nvidia GeForce GT 1030 2GB SDDR4
    Sound Card
    Realtek VEN_10EC&DEV_0887 / NVIDIA VEN_10DE&DEV_0081
    Monitor(s) Displays
    Acer V226HQL
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD 500 GB Crucial MX500 / HDD 1 TB TOSHIBA DT01ACA100
    PSU
    ATX, details unknown
    Case
    Everest 551B
    Cooling
    details unknown
    Keyboard
    Mechanical Gaming Hydra R7 - Rampage
    Mouse
    Logitech G703
    Internet Speed
    Down: 28Mbps / Up: 19Mbps
    Browser
    Microsoft Edge
    Antivirus
    Microsoft Defender Antivirus
    Other Info
    Bluetooth: TP Link 5.0 Nano USB adapter UB500
    WLAN: D-Link 150 Pico USB adapter, N standard
    Web camera: Logitech C270 HD 720p @30fps
    Microphone: Trust MICO, model 23790
I ran app as administrator and tried to restore the file from the local disk. Sadly I get the same error message.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Infinity Q16-7A405-BM
    CPU
    AMD Ryzen 7 7735HS with Radeon Graphics 3.20
    Motherboard
    Standard GM6BG5Q0055COM
    Memory
    16.0 GB
    Graphics Card(s)
    NVIDIA RTX 4050
I wonder if I should try the Family Tree Maker support forum?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Infinity Q16-7A405-BM
    CPU
    AMD Ryzen 7 7735HS with Radeon Graphics 3.20
    Motherboard
    Standard GM6BG5Q0055COM
    Memory
    16.0 GB
    Graphics Card(s)
    NVIDIA RTX 4050
Skerro said:
I wonder if I should try the Family Tree Maker support forum?
Click to expand...
Yes why not, at least their members have the app installed and can test your case,
Probably nobody on this forums has it installed so we can only guess.
 

My Computer

System One

  • OS
    Windows 11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI / MS-7B29
    CPU
    Intel i3 8100 @3.6Ghz
    Motherboard
    H310M PRO-VDH (MS-7B29)
    Memory
    1 x 16GB DDR4 @2400 MHz
    Graphics Card(s)
    Nvidia GeForce GT 1030 2GB SDDR4
    Sound Card
    Realtek VEN_10EC&DEV_0887 / NVIDIA VEN_10DE&DEV_0081
    Monitor(s) Displays
    Acer V226HQL
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD 500 GB Crucial MX500 / HDD 1 TB TOSHIBA DT01ACA100
    PSU
    ATX, details unknown
    Case
    Everest 551B
    Cooling
    details unknown
    Keyboard
    Mechanical Gaming Hydra R7 - Rampage
    Mouse
    Logitech G703
    Internet Speed
    Down: 28Mbps / Up: 19Mbps
    Browser
    Microsoft Edge
    Antivirus
    Microsoft Defender Antivirus
    Other Info
    Bluetooth: TP Link 5.0 Nano USB adapter UB500
    WLAN: D-Link 150 Pico USB adapter, N standard
    Web camera: Logitech C270 HD 720p @30fps
    Microphone: Trust MICO, model 23790
Okay zebal, thanks for your help.
regards
Skerro
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Infinity Q16-7A405-BM
    CPU
    AMD Ryzen 7 7735HS with Radeon Graphics 3.20
    Motherboard
    Standard GM6BG5Q0055COM
    Memory
    16.0 GB
    Graphics Card(s)
    NVIDIA RTX 4050
@Skerro
Question,
Is the app version on your tower PC the same as on laptop?
It could be that the file was exported with different app version.

On your laptop try creating a brand new tree and export it, then try to import the new tree, does importing new tree works?
 

My Computer

System One

  • OS
    Windows 11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI / MS-7B29
    CPU
    Intel i3 8100 @3.6Ghz
    Motherboard
    H310M PRO-VDH (MS-7B29)
    Memory
    1 x 16GB DDR4 @2400 MHz
    Graphics Card(s)
    Nvidia GeForce GT 1030 2GB SDDR4
    Sound Card
    Realtek VEN_10EC&DEV_0887 / NVIDIA VEN_10DE&DEV_0081
    Monitor(s) Displays
    Acer V226HQL
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD 500 GB Crucial MX500 / HDD 1 TB TOSHIBA DT01ACA100
    PSU
    ATX, details unknown
    Case
    Everest 551B
    Cooling
    details unknown
    Keyboard
    Mechanical Gaming Hydra R7 - Rampage
    Mouse
    Logitech G703
    Internet Speed
    Down: 28Mbps / Up: 19Mbps
    Browser
    Microsoft Edge
    Antivirus
    Microsoft Defender Antivirus
    Other Info
    Bluetooth: TP Link 5.0 Nano USB adapter UB500
    WLAN: D-Link 150 Pico USB adapter, N standard
    Web camera: Logitech C270 HD 720p @30fps
    Microphone: Trust MICO, model 23790
Thanks Zebal, I have just woken up so I will try that after breakfast. I will post a reply as to how it went.
Cheers
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Infinity Q16-7A405-BM
    CPU
    AMD Ryzen 7 7735HS with Radeon Graphics 3.20
    Motherboard
    Standard GM6BG5Q0055COM
    Memory
    16.0 GB
    Graphics Card(s)
    NVIDIA RTX 4050
The version of FAM may be an issue especially if the file is from a newer version trying to be opened on an older version, have seen problem with FTM12 files versus FTM 8. Have also seen issues with programs when the paging file/swapfile/Virtual Memory allocation is too small or has been disabled, programs need a little "elbow room" for temporarily holding files.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
Thanks for your reply. I am using FTM 2019 and installed the latest update. The backup file was created with FTM 2019 so the application and the file should be compatible.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Infinity Q16-7A405-BM
    CPU
    AMD Ryzen 7 7735HS with Radeon Graphics 3.20
    Motherboard
    Standard GM6BG5Q0055COM
    Memory
    16.0 GB
    Graphics Card(s)
    NVIDIA RTX 4050
You must log in or register to reply here.

Similar threads

  • Article Article
Devices Create New Partition (volume) with Unallocated Space on Disk in Windows 11
Replies
0
Views
2K
Brink
Brink

Latest Support Threads

Latest Tutorials

Back
Top Bottom