Frequent BSODs on New Win11 Build


davidonabus

Member
Local time
8:55 PM
Posts
3
OS
Windows 11
I built this PC a couple weeks back and am having stability issues seemingly at random.

The Event Viewer an ERROR (volmgr, event 161) followed by CRITICAL (kernel-power, event id 41). This is pretty common for all of the crashes which occur 1-2 times a day.

I've attached the V2 Log

Any help would be appreciated. It's painful to invest in a new PC only to discover it's unstable :| THANK YOU

V2 Log
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD 7950
    Motherboard
    MSI
    Memory
    2x32GB - 64GB DDR 6
    Graphics Card(s)
    Nvidia 4090
    Sound Card
    Focusrite 2i2
There were 18 BSOD since the new installation on 06/21/2024.




1) Please run Tuneup plus > post a share link







2) Turn off Windows fast startup:





3) Create a new restore point:





4) Check the QVL > report whether the installed RAM are or ar not on the QVL

If they are on the QVL > post images

If they are not on the QVL then swap test QVL RAM.

KF560C30-32





133
3B
141
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Thank you for your help!

Attached is the TuneUp log.
Also attached is an image for the listing of my RAM on the MSI QVL
I have created a checkpoint
 

Attachments

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD 7950
    Motherboard
    MSI
    Memory
    2x32GB - 64GB DDR 6
    Graphics Card(s)
    Nvidia 4090
    Sound Card
    Focusrite 2i2
1) Tuneup plus reported Windows (scannow) and chkdsk problems.


The V2 logs had reported prior chkdsk problems: Windows has found problems that must be fixed offline.


There were 2 attempts to run sfc /scannow and both failed displaying: Windows Resource Protection could not start the repair service.




2) Open administrative command prompt and copy and paste: chkdsk /b /v

Run these chkdsk switches on all drives using the syntax: chkdsk /b /v C: or chkdsk /b /v D: or chkdsk /b /v E: etc.

Make sure that the chkdsk switches run on the Windows drive overnight while sleeping.


C:\WINDOWS\system32>chkdsk /b /v
The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)


Type: y

Reboot as needed.



3) Run: chkdskFromEvent.log > post a share link







4) Run Sea Tools for Windows Long generic test (all drives) > post share links








Code:
Windows Resource Protection could not start the repair service.






Code:
    Started on 2024-06-28 at 16:51:15.47

        [ChkDsk /Scan]
 
The type of the file system is NTFS.
Class not registered
A snapshot error occured while scanning this drive. Run an offline scan and fix.



Code:
Windows has found problems that must be fixed offline.



Code:
Event[1273]
  Log Name: Application
  Source: Chkdsk
  Date: 2024-06-23T19:09:15.2990000Z
  Event ID: 26226
  Task: N/A
  Level: Information
  Opcode: Info  a
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: Davids4090
  Description:
Chkdsk was executed in scan mode on a volume snapshot.

Checking file system on \Device\HarddiskVolume15
Volume label is 512GB NVM.

Stage 1: Examining basic file system structure ...
  30208 file records processed.                                                     

File verification completed.
 Phase duration (File record verification): 103.48 milliseconds.
  14 large file records processed.                                 

 Phase duration (Orphan file record recovery): 0.02 milliseconds.
  0 bad file records processed.                                   

 Phase duration (Bad file record checking): 0.00 milliseconds.

Stage 2: Examining file name linkage ...
  4 reparse records processed.                                   

  30898 index entries processed.                                                     

Index verification completed.
 Phase duration (Index verification): 59.22 milliseconds.

 Phase duration (Orphan reconnection): 1.00 milliseconds.

 Phase duration (Orphan recovery to lost and found): 0.02 milliseconds.
  4 reparse records processed.                                   

 Phase duration (Reparse point and Object ID verification): 0.10 milliseconds.

Stage 3: Examining security descriptors ...
Security descriptor verification completed.
 Phase duration (Security descriptor verification): 1.30 milliseconds.
  346 data files processed.                                         

 Phase duration (Data attribute verification): 0.00 milliseconds.
CHKDSK is verifying Usn Journal...
  35896672 USN bytes processed.                                                         

Usn Journal verification completed.
 Phase duration (USN journal verification): 35.01 milliseconds.
Windows has found problems that must be fixed offline.
Please run "chkdsk /f" to fix the issues.

 189252604 KB total disk space.
 122563344 KB in 4693 files.
      1300 KB in 347 indexes.
    137144 KB in use by the system.
     65536 KB occupied by the log file.
  66550816 KB available on disk.

      4096 bytes in each allocation unit.
  47313151 total allocation units on disk.
  16637704 allocation units available on disk.
Total duration: 200.28 milliseconds (200 ms).


Code:
Windows has scanned the file system and found no problems.
No further action is required.

1952607231 KB total disk space.
1139613244 KB in 779786 files.
    435644 KB in 116996 indexes.
         0 KB in bad sectors.
   1076903 KB in use by the system.
     65536 KB occupied by the log file.
 811481440 KB available on disk.

      4096 bytes in each allocation unit.
 488151807 total allocation units on disk.
 202870360 allocation units available on disk.
Total duration: 13.41 seconds (13416 ms).


Code:
------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: A:
 Free Space: 327.9 GB
Total Space: 953.9 GB
File System: NTFS
      Model: Samsung SSD 860 QVO 1TB

      Drive: B:
 Free Space: 1309.6 GB
Total Space: 1907.7 GB
File System: NTFS
      Model: Samsung SSD 870 QVO 2TB

      Drive: C:
 Free Space: 1603.3 GB
Total Space: 1906.8 GB
File System: NTFS
      Model: WD_BLACK SN850X 2000GB

      Drive: D:
 Free Space: 391.4 GB
Total Space: 1891.8 GB
File System: NTFS
      Model: Samsung SSD 970 EVO Plus 2TB

      Drive: F:
 Free Space: 67.5 GB
Total Space: 184.8 GB
File System: NTFS
      Model: Samsung SSD 970 EVO 500GB

      Drive: R:
 Free Space: 5789.6 GB
Total Space: 11444.2 GB
File System: NTFS
      Model: HUH721212ALE601



 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
The ChkDsk will take a couple of days. Here are the SeaTool test results for all drives. Everything passed.

1719710604287.png1719710625813.png
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD 7950
    Motherboard
    MSI
    Memory
    2x32GB - 64GB DDR 6
    Graphics Card(s)
    Nvidia 4090
    Sound Card
    Focusrite 2i2
As you commented all drives passed the Sea Tools Long generic test.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

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