Frequent BSODs with WHEA Errors During Stress Tests - Need Help

Hi everyone,

I've been experiencing frequent BSODs, and no crash dumps are being generated even though the settings are configured to do so. I've checked Event Viewer and found multiple Kernel-Power 41 errors, and during an OCCT stress test, I encountered two WHEA errors.

Here's what I've tried so far:

-Verified crash dump settings.

-Monitored system temps (no overheating).

-Updated all drivers and BIOS.

-Ran memory diagnostics and disk checks (chkdsk) and sfc (no issues found).

I'm suspecting a hardware issue (possibly CPU or PSU), but I'm not sure how to proceed. Any advice on next steps or tests I should run would be greatly appreciated!

Thanks in advance!

Please see the posting instructions located on the top of the webpage:

Attention:
Before posting a BSOD thread, please read the instructions here: Blue/Black Screen of Death (BSOD) Posting Instructions
If you need to add new information, please make a new post in your initial BSOD thread. Please do not make an extra new thread.


Also check the Windows version an post in the the applicable Windows forum:

Thank you. Here is the V2 log.
It timed out.

Please temporarily use English as the default language so that log files can be scanned and read.

Here is it in english.
This time it passed.

Some steps that were performed may need to be repeated.


Please make sure that images or share links are posted for all results/tests.



1) Run Tuneup plus > post a share link







2) Run gather_additional_dump_files > post a share link








3) Run Sea Tools for Windows Long generic test (all drives) > take pictures > post images or share links






4) Run HD Tune (all drives) > take pictures > post images or share links
Health
Benchmark
Full error scan




5) Run chkdsk /b /v on all drives using the syntax: chkdsk /b /v C: or chkdsk /b /v D: or chkdsk /b /v E: etc.

Make sure that the Windows drive runs overnight while sleeping.

C:\WINDOWS\system32>chkdsk /b /v
The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)

Type: y

Reboot as necessary.




6) After completing all chkdsk /b /v run: > chkdsk from event > post a share link







7) Run HD Sentinel (all drives) > take pictures > post images or share links
Overview
Temperature
SMART




8) Run Memtest86 for 8 or more passes > take pictures > post images or share links






9) These tests can run overnight while sleeping:

a) Sea Tools for Windows Long generic test

b) HD Tune Full error scan

c) chkdsk /b /v











154
EF
135
3B
193

Thanks for the detailed instructions !

Here are the files :


-Tuneup - twice because the first one crashed
-sea tools hdd passed but sdd crashed after nearly a day running, the disk is quite huge? 2TB

1) Please repost HD Sentinel (all drives) using English as the default language (results are instantaneous).

I'm not able to scan or read the foreign language test results or log files.


Tuneup plus results were good.


Chkdsk results were seen only for C:.



WD My Passport 259D USB Device passed Sea Tools Long generic test.




INTEL SSDPEKNW020T8 passed HD Tune Full error scan.

INTEL SSDPEKNW020T8 aborted Sea Tools Long generic test.




Memtest86+ 16GB 8 passes, result pass.






2) When available post results for all tests using English as the default language.



3) Post a new V2 share link into the newest post.



4) Post images or share links displaying disk management:





5) Run GSmart Control:



Click Self-Tests tab > Test type > Extended Self-test > Execute (run overnight)

Copy and paste the results > post a share link

Here is the link for the new screenshots


In the meanwhile, i removed the external hard drive and setup a new 4TB ssd on M2 slot 1 (my current 2TB ssd is an M2 on slot 0), cloned my current on it and set it to boot on the new

see hd sentinel results

gsmartcontrol doesn't display the self test tab

poncepil8849 said:

Here is the link for the new screenshots

Dropbox

www.dropbox.com

In the meanwhile, i removed the external hard drive and setup a new 4TB ssd on M2 slot 1 (my current 2TB ssd is an M2 on slot 0), cloned my current on it and set it to boot on the new

Click to expand...

Today is 09/02/2024.
The logs reported BSOD.

Monitor using:

here it is

the last bsod was before setting up the new ssd

the old ssd just passed the seatools long generic test

What would be the conclusion ?

There are multiple types of drive tests.

A drive can pass one test and fail on another.

Follow the unexpected shutdowns and restarts (instability / stability) while you have drives attached / detached.

Whenever possible for unexpected shutdowns and restarts switch cables.


Sometime this weekend post a new V2 share link into the newest post.

ok, i have attached the drive i had detached previously,
i also upgraded my RAM for more capacity
i will follow up if anything comes up, but so far, since the new SSD, i didn't have any BSOD so it's pretty encouraging