How to Remove Apps that won't Uninstall with the Usual Methods

I've been trying to remove the Microsoft EA App from my new computer but so far I've been unsuccessful. I've tried using Powershell with command:

Remove-Appxpackage -AllUsers Microsoft.ECApp_10.0.22621.3085_neutral__8wekyb3d8bbwe

But I get this error:

Code:

C:\Windows\SystemApps\Microsoft.ECApp_8wekyb3d8bbwe failed. This app is part of Windows
and cannot be uninstalled on a per-user basis. An administrator can attempt to remove the
app from the computer using Turn Windows Features on or off. However, it may not be
possible to uninstall the app.

Click to expand...

This app is uses eye tracking technology to do what, I'm not sure, but I don't like the sound of it and want it gone. Cany someone please help me figure out how to force uninstall this?

EA app is always running in background. Before it can be uninstalled you have stop its service.
In Windows 11:

1. Right click the start button.
2. Select Task Manager
3. In the Task Manager Window search, "EA"
4. Right click on EA and stop service.
5. Try uninstall again.

Hi, Adriean, welcome to the ElevenForums


If the above fails, you could give a favourite in this forum a try.

@AdrianeS

What you're looking for is not EA app, but ECApp_8wekyb3d8bbwe. I found a slew of stuff in my registry about this thing, but I've never seen it or heard of it, probably because I only have desktop computers, and no cameras. The EC App depends on a camera, of course, since it's supposed to see your eye movements. I believe it's designed to help physically challenged individuals who can't use a regular keyboard type with eye movements. There's a section about it in Settings > Accessibility > Eye Control:



and the registry has lots about it, such as this:



I seriously don't think your concern about it is well-founded, because this EC function is only activated if YOU activate it here:



Oh, yeah: welcome to the forum!

@AdrianeS

Here's a site full of info on the use of eye tracking tech. But if you neither need nor use an eye tracker the Windows app for it won't run at all in the background, and you can just ignore the fact that it's available in Windows -- on demand only.

@antspants

The eye control app won't be activated and won't be listed in Revo under Windows apps unless the computer user installs eye-tracker software and activates the switch in Accesibility. Then it functions to interpret the data sent to it by the camera-installed tracker, and help the user control the computer with eye movements.

@glasskuter

There was a typo in OP's post that led you to give your reply. I don't think she'll find it in Task Manager or listed in services unless she activates it in Settings.

Wisewiz said:

There was a typo in OP's post that led you to give your reply.

Click to expand...

Thank you for correcting my error. I thought she meant EA gaming app

If the service IS running, just stop it in services.msc and set it to manual startup type. You can delete services if you really want to… but I wouldn’t…