I am losing hope here - can I get some help before replacing my whole PC


Haydon said:
just turn OFF the machine when not in use > problem solved (y)
Click to expand...
If you owned a relatively new very expensive machine would you want to have to shut down every time you walked away from it. He has a problem. That's no solution. It's a coverup to the cause.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.3194
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
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    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
@carlhua001 I forgot to mention, be sure to make sure you are running the latest UEFI bios.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.3194
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
glasskuter said:
If you owned a relatively new very expensive machine would you want to have to shut down every time you walked away from it. He has a problem. That's no solution. It's a coverup to the cause.
Click to expand...

Well, I have to make funny noises after eating beans. If I avoid eating beans, everyone is happy with the cover up (y)
 

My Computer

System One

  • OS
    Windows 10 Pro
glasskuter said:
If you owned a relatively new very expensive machine would you want to have to shut down every time you walked away from it. He has a problem. That's no solution. It's a coverup to the cause.
Click to expand...
I agree with that but I havent turn mine off since the Win-95 era unless I go on vacation. I use to use Winfax in it back when we needed faxes and it just became a force of habit to never turn mine off. I also use a calendar with alarms that sometimes go off at 5am. The system might last longer if I did shut it down. I had one motherboard go down and two power supplies over the years but they usually last as long as I want to keep them. I want to keep this one going for Win-7 that I need but I just bought a new system for windows 11 and beyond. That MIGHT be my last computer till I'm too old to care. I'll be happy to live as long as I expect this new one to last 🙏
 

My Computer

System One

  • OS
    Windows XP, 7, 10 & 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i5 12400
    Motherboard
    Gigabyte Z690 UA ATX DDR4
    Memory
    Corsair Vengeance LPX 16GB
    Graphics Card(s)
    On Board (for now)
    Sound Card
    ?
    Monitor(s) Displays
    43" Samsung tu7000
    Screen Resolution
    2560 x 1440
    Hard Drives
    SAMSUNG 970 EVO Plus SSD 1TB NVMe M.2
    PSU
    500W
    Case
    LIAN LANCOOL_205M
    Cooling
    Bunch of fans . . . :o)
    Keyboard
    Unicomp: Ultra Classic White Buckling Spring USB
    Mouse
    M510
    Internet Speed
    50mbps
    Browser
    Fire Fox
    Antivirus
    Windows
So I did the following:
swapped out my RAM with new ones -> still freezes
swapped out my video card with another one -> still freezes
updated BIOS -> still freezes
my next step is to swap out the NVMe and Motherboard. but i dont have spare so just bought them on amazon, will report back
 

My Computer

System One

  • OS
    Windows 11
Try3 said:
Try not locking it to see if the problem can be tied down to that.
Try not letting the disk turn off to see if the problem can be tied down to that.
Click to expand...

Did you try those tests?

Denis
 

My Computer

System One

  • OS
    Windows 11 Home x64 Version 23H2 Build 22631.3447
Don't forget , though not extremely likely, it could be related to the PSU
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.3194
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
glasskuter said:
Don't forget , though not extremely likely, it could be related to the PSU
Click to expand...
anyway to monitor this, or do I just need to use a different psu? I dont think this is the cause because when the computer is playing games, it never freezes, i would imagine the power consumption would go up during peak times
 

My Computer

System One

  • OS
    Windows 11
I've never used lock screen but apparently some apps can stay alive. Just guessing here but maybe open Background apps and turn them off (half of them and then the other half) to see if any apps are causing it.
 

My Computer

System One

  • OS
    Windows XP, 7, 10 & 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i5 12400
    Motherboard
    Gigabyte Z690 UA ATX DDR4
    Memory
    Corsair Vengeance LPX 16GB
    Graphics Card(s)
    On Board (for now)
    Sound Card
    ?
    Monitor(s) Displays
    43" Samsung tu7000
    Screen Resolution
    2560 x 1440
    Hard Drives
    SAMSUNG 970 EVO Plus SSD 1TB NVMe M.2
    PSU
    500W
    Case
    LIAN LANCOOL_205M
    Cooling
    Bunch of fans . . . :o)
    Keyboard
    Unicomp: Ultra Classic White Buckling Spring USB
    Mouse
    M510
    Internet Speed
    50mbps
    Browser
    Fire Fox
    Antivirus
    Windows

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.3194
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
glasskuter said:
@john1955 had a good idea. See if the issue remains in a clean boot. Perform a Clean Boot in Windows 11 to Troubleshoot Software Conflicts Tutorial
Click to expand...
I performed the clean boot. the problem seems to be solved. next step is to perform binary search per the instruction to figure out what service was causing this issue. this will take some time! but thanks everyone. now i need to return the nvme and motherboard. its odd to me that the freeze doesnt have any logs
 

My Computer

System One

  • OS
    Windows 11
carlhua001 said:
I performed the clean boot. the problem seems to be solved.
Click to expand...
Great. The process of elimination does take time, but it does work to weed out the culprit.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.3194
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
reporting back:

The problem persisted even with clean boot. so i went ahead and did the following:
1. replaced SSD -> still freezes
2. replaced motherboard -> still freezes
3. used a new install of windows -> still freezes
interesting thing here is when i boot into linux ubuntu, it does not freeze.

next step is to replace the CPU but i doubt thats the issue.. do you guys think it could be the PSU?
 

My Computer

System One

  • OS
    Windows 11
carlhua001 said:
reporting back:

The problem persisted even with clean boot. so i went ahead and did the following:
1. replaced SSD -> still freezes
2. replaced motherboard -> still freezes
3. used a new install of windows -> still freezes
interesting thing here is when i boot into linux ubuntu, it does not freeze.

next step is to replace the CPU but i doubt thats the issue.. do you guys think it could be the PSU?
Click to expand...
Same make/model Motherboard or a different one?
Why did you previously think the clean boot solved it?
Have you ever had Windows 10 on this hardware and did it function properly if you did?
 
Last edited:

My Computer

System One

  • OS
    Windows XP, 7, 10 & 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i5 12400
    Motherboard
    Gigabyte Z690 UA ATX DDR4
    Memory
    Corsair Vengeance LPX 16GB
    Graphics Card(s)
    On Board (for now)
    Sound Card
    ?
    Monitor(s) Displays
    43" Samsung tu7000
    Screen Resolution
    2560 x 1440
    Hard Drives
    SAMSUNG 970 EVO Plus SSD 1TB NVMe M.2
    PSU
    500W
    Case
    LIAN LANCOOL_205M
    Cooling
    Bunch of fans . . . :o)
    Keyboard
    Unicomp: Ultra Classic White Buckling Spring USB
    Mouse
    M510
    Internet Speed
    50mbps
    Browser
    Fire Fox
    Antivirus
    Windows
TechnoMage2021 said:
For 40+ years, I've been reminding my customers that a PC is like any other appliance or electric shop tool.
When you're using it, of course it needs to be ON, but when you're not using it, then it will respect you if you just turn it OFF, and let it rest.

Sleep? Hibernate? Not in my house!

Y'all have a great day now, Y'hear?
TM :cool:
Click to expand...
Agreed. I turn my computers off when I'm through using them.
 

My Computers

System One System Two

  • OS
    Windows 11 23H2 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Envy TE01-1xxx
    CPU
    Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz 2.90 GHz
    Motherboard
    16.0GB Dual-Channel Unknown @ 1463MHz (21-21-21-47)
    Memory
    16384 MBytes
    Graphics Card(s)
    Intel UHD Graphics 630
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Monitor 1 - Acer 27" Monitor 2 - Acer 27"
    Screen Resolution
    1920 x 1080
    Hard Drives
    WDC PC SN530 SDBPNPZ-512G-1006 (SSD)
    Seagate ST1000DM003-1SB102
    Seagate BUP Slim SCSI Disk Device (SSD)
    PSU
    HP
    Case
    HP
    Cooling
    Standard
    Keyboard
    Logitech Wave K350
    Mouse
    Logitech M705
    Internet Speed
    500 mbps
    Browser
    Firefox
    Antivirus
    Windows Defender
    Other Info
    That's all Folks!
  • Operating System
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    CPU
    Intel Core i7 (10th gen) 10700
    Motherboard
    Intel
    Memory
    16 GB
    Graphics card(s)
    Intel UHD Graphics 630
    Sound Card
    Built-in
    Monitor(s) Displays
    Acer 27" & Samsung 24"
    Screen Resolution
    1920 x
    Hard Drives
    SSD (512 GB)
    HDD (1 TB)
    Seagate
    PSU
    Intel i7 10th Generation
    Case
    HP
    Cooling
    HP/Intel?
    Mouse
    Logitech M705
    Keyboard
    Logitech Wave K350
    Internet Speed
    50 mbps
    Browser
    Firefox 90.2
    Antivirus
    Windows Defender
    Other Info
    Headphone/Microphone Combo
    SuperSpeed USB Type-A (4 on front)
    HP 3-in-One Card Readr
    SuperSpeed USB Type-C
    DVD Writer
carlhua001 said:
Yes I am def overclocking. I will try what you suggested and report back
Click to expand...
Is there a reason you're not giving us your computer specs?
 

My Computers

System One System Two

  • OS
    Windows 11 23H2 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Envy TE01-1xxx
    CPU
    Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz 2.90 GHz
    Motherboard
    16.0GB Dual-Channel Unknown @ 1463MHz (21-21-21-47)
    Memory
    16384 MBytes
    Graphics Card(s)
    Intel UHD Graphics 630
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Monitor 1 - Acer 27" Monitor 2 - Acer 27"
    Screen Resolution
    1920 x 1080
    Hard Drives
    WDC PC SN530 SDBPNPZ-512G-1006 (SSD)
    Seagate ST1000DM003-1SB102
    Seagate BUP Slim SCSI Disk Device (SSD)
    PSU
    HP
    Case
    HP
    Cooling
    Standard
    Keyboard
    Logitech Wave K350
    Mouse
    Logitech M705
    Internet Speed
    500 mbps
    Browser
    Firefox
    Antivirus
    Windows Defender
    Other Info
    That's all Folks!
  • Operating System
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    CPU
    Intel Core i7 (10th gen) 10700
    Motherboard
    Intel
    Memory
    16 GB
    Graphics card(s)
    Intel UHD Graphics 630
    Sound Card
    Built-in
    Monitor(s) Displays
    Acer 27" & Samsung 24"
    Screen Resolution
    1920 x
    Hard Drives
    SSD (512 GB)
    HDD (1 TB)
    Seagate
    PSU
    Intel i7 10th Generation
    Case
    HP
    Cooling
    HP/Intel?
    Mouse
    Logitech M705
    Keyboard
    Logitech Wave K350
    Internet Speed
    50 mbps
    Browser
    Firefox 90.2
    Antivirus
    Windows Defender
    Other Info
    Headphone/Microphone Combo
    SuperSpeed USB Type-A (4 on front)
    HP 3-in-One Card Readr
    SuperSpeed USB Type-C
    DVD Writer
john1955 said:
Same make/model Motherboard or a different one?
Why did you previously think the clean boot solved it?
Have you ever had Windows 10 on this hardware and did it function properly if you did?
Click to expand...
different make/model. previously it didnt freeze but it did when i left it on for a while.

i had windows 11. and i booted using a different ssd with windows 10 and it froze. but ubuntu doesnt freeze.
 

My Computer

System One

  • OS
    Windows 11
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