t NEVER freezes when the computer is in use. only when i stop moving the mouse and keyboard OR locking the computer via Win +
So I did the following:
swapped out my RAM with new ones -> still freezes
swapped out my video card with another one -> still freezes
updated BIOS -> still freezes
my next step is to swap out the NVMe and Motherboard
reporting back:
The problem persisted even with clean boot. so i went ahead and did the following:
1. replaced SSD -> still freezes
2. replaced motherboard -> still freezes
3. used a new install of windows -> still freezes
interesting thing here is when i boot into linux ubuntu, it does not freeze.
Linux uses entirely different power management than Windows. How long did you run Linux before assuming the problem did not exist in Linux?
I'm going to throw ideas out here. Other users please jump in and correct me if my reasoning is off. Surely, together we can get to the bottom of this.
You've swapped mobo, ram, GPU, and SSD leaving only original CPU and power supply. Yes, it could also be either one of those components. Not as likely, but could be.
Regarding ram. Is the ram you are using on the mobo's list of supported ram for that mobo?
Regarding GPU, is replacement GPU the same model or similar model that uses the
same driver?
You've clean installed Windows. I'm assuming you are doing all this testing on a bare metal install, overclocking still turned off and
no added 3rd party apps. Correct? Not even the GPU software? (ie Nvidia Control Panel or GeForce Experience) or ICUE if you have a Corsair PS.
Since it never freezes when in use and the problem exists only when power management kicks in using high performance plan, next test with the ultimate plan. If you do not see this plan you can enable it. It does use more juice, though..
How to Enable the Ultimate Performance Power Plan in Windows 10
Are you getting your chipset drivers directly from the mobo manufacturer site?
Does reliability monitor give any clues? Search> reliability>select reliability monitor from search results? How about event viewer?
After all that, I'm out of ideas other than contacting your mobo manufacturer for support. Good luck.