IRQL_NOT_LESS_OR_EQUAL persistent error on new PC build


awaitkus

awaitkus

Member
Local time
3:56 PM
Posts
3
OS
Windows 11
Windows Build/Version
24H2 (OS Build 26100.2894)

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 7 7800X3D
    Motherboard
    ROG STRIX B650-A GAMING WIFI
    Memory
    G.Skill DDR5-6000 (2x16GB)
    Graphics Card(s)
    NVIDIA GeForce RTX 3070 Ti
    Monitor(s) Displays
    GIGABYTE M32Q
    Screen Resolution
    2560x1440p
    Browser
    Google Chrome
    Antivirus
    Windows Defender
The computer has had BSOD since the day of the recent installation on 12/24/2024.

If available, please swap test the Nvidia GPU.

If another GPU card is not available then try older drivers or use only the AMD GPU.


Code: 
Name    NVIDIA GeForce RTX 3070 Ti
PNP Device ID    PCI\VEN_10DE&DEV_2482&SUBSYS_880E1043&REV_A1\4&1BABDF5B&0&0009
Adapter Type    NVIDIA GeForce RTX 3070 Ti, NVIDIA compatible
Adapter Description    NVIDIA GeForce RTX 3070 Ti
Adapter RAM    (1,048,576) bytes
Installed Drivers    C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9425e4c3b1ac1c47\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9425e4c3b1ac1c47\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9425e4c3b1ac1c47\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9425e4c3b1ac1c47\nvldumdx.dll
Driver Version    32.0.15.6636
INF File    oem25.inf (Section070 section)
Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_DISPI.INF_AMD64_9425E4C3B1AC1C47\NVLDDMKM.SYS (32.0.15.6636, 72.76 MB (76,292,784 bytes), 12/24/2024 2:56 PM)


Code: 
nvlddmkm.sys Tue Dec  3 14:17:19 2024 (674F674F)
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
zbook said:
The computer has had BSOD since the day of the recent installation on 12/24/2024.

If available, please swap test the Nvidia GPU.

If another GPU card is not available then try older drivers or use only the AMD GPU.
Click to expand...

I unfortunately don't have another GPU to test with. I've so far tried reverting to an older NVIDIA driver version, but no luck. I'll next try an even older version and see how it performs.

When you say "or use only the AMD GPU," do you mean that I should try using an AMD GPU? I don't own one. I see that error code mentions what look like AMD drivers, but is this just a driver for my NVIDIA card to run with the AMD CPU? I don't somehow have AMD GPU drivers installed?
ex:
nv_dispi.inf_amd64_9425e4c3b1ac1c47\nvldumdx.dll
Click to expand...
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 7 7800X3D
    Motherboard
    ROG STRIX B650-A GAMING WIFI
    Memory
    G.Skill DDR5-6000 (2x16GB)
    Graphics Card(s)
    NVIDIA GeForce RTX 3070 Ti
    Monitor(s) Displays
    GIGABYTE M32Q
    Screen Resolution
    2560x1440p
    Browser
    Google Chrome
    Antivirus
    Windows Defender
awaitkus said:
When you say "or use only the AMD GPU," do you mean that I should try using an AMD GPU?
Click to expand...


The computer has 2 GPU:

Integrated: AMD i(GPU)

Discrete: Nvidia d(GPU)



CPU: Ryzen 7 7800X3D

Code: 
Graphics Capabilities
Graphics Model
AMD Radeon™ Graphics
Graphics Core Count
2
Graphics Frequency
2200 MHz
USB Type-C® DisplayPort™ Alternate Mode
Yes









Code: 
Name    AMD Radeon(TM) Graphics
PNP Device ID    PCI\VEN_1002&DEV_164E&SUBSYS_88771043&REV_CB\4&1EBE6A9C&0&0041
Adapter Type    AMD Radeon Graphics Processor (0x164E), Advanced Micro Devices, Inc. compatible
Adapter Description    AMD Radeon(TM) Graphics
Adapter RAM    512.00 MB (536,870,912 bytes)
Installed Drivers    C:\WINDOWS\System32\DriverStore\FileRepository\u0405277.inf_amd64_00f6bd87014da3b2\B404941\atidx9loader64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0405277.inf_amd64_00f6bd87014da3b2\B404941\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0405277.inf_amd64_00f6bd87014da3b2\B404941\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0405277.inf_amd64_00f6bd87014da3b2\B404941\amdxc64.dll
Driver Version    32.0.11024.2
INF File    oem6.inf (ati2mtag_Raphael section)
Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\U0405277.INF_AMD64_00F6BD87014DA3B2\B404941\AMDKMDAG.SYS (32.0.11024.2, 101.23 MB (106,144,848 bytes), 12/23/2024 10:49 PM)
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Well, obviously the iGPU isn't what I would want to use.

Is there any way to diagnose why this issue is happening with the GPU? Or is aimlessly trying out different drivers my best bet?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 7 7800X3D
    Motherboard
    ROG STRIX B650-A GAMING WIFI
    Memory
    G.Skill DDR5-6000 (2x16GB)
    Graphics Card(s)
    NVIDIA GeForce RTX 3070 Ti
    Monitor(s) Displays
    GIGABYTE M32Q
    Screen Resolution
    2560x1440p
    Browser
    Google Chrome
    Antivirus
    Windows Defender
The findings are typical of malfunctioning hardware when two or more driver versions have continued computer instability.

See if you can find a friend, neighbor, relative, or local computer store for swap testing.

If swap testing the d (GPU) is unavailable then check servicing costs at a local computer store, and check website restocking fees / postage and handling fees for a d (GPU), etc.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
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