July 2024 Update on Instability Reports on Intel Core 13th and 14th Gen Desktop Processors



 Intel Community:

Based on extensive analysis of Intel Core 13th/14th Gen desktop processors returned to us due to instability issues, we have determined that elevated operating voltage is causing instability issues in some 13th/14th Gen desktop processors. Our analysis of returned processors confirms that the elevated operating voltage is stemming from a microcode algorithm resulting in incorrect voltage requests to the processor.

Intel is delivering a microcode patch which addresses the root cause of exposure to elevated voltages. We are continuing validation to ensure that scenarios of instability reported to Intel regarding its Core 13th/14th Gen desktop processors are addressed. Intel is currently targeting mid-August for patch release to partners following full validation.

Intel is committed to making this right with our customers, and we continue asking any customers currently experiencing instability issues on their Intel Core 13th/14th Gen desktop processors reach out to Intel Customer Support for further assistance.


 Source:

July 2024 Update on Instability Reports on Intel Core 13th and 14th Gen Desktop Processors

Based on extensive analysis of Intel Core 13th/14th Gen desktop processors returned to us due to instability issues, we have determined that elevated operating voltage is causing instability issues in some 13th/14th Gen desktop processors. Our analysis of returned processors confirms that the...
community.intel.com
 
Click to expand...

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retiredat44 said:
manufactured
Intel 13900K CPU

2nd week March, 2023
Vietnam

btw: my MotherBoard Asus ROG Strix Z790-H
Click to expand...
I take photos of all my labels and boxes of pc build parts, so I don't have to take my computer apart if I need info later.. as they bury codes so deep in parts you have to take the components out to see info...
 

My Computer

System One

  • OS
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus Home built
    CPU
    i9-13900
    Motherboard
    ASUS Strix Z90-H
    Memory
    64 GB
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    Nvidia RTX 2080-ti
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    Sony 55"
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    850 watt EVGA
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Tweaktown (an engineer reported) says they are pumping too much current through the voltage ring in the cpu in design, in a circuit, me (this would be the (example) +12v / -12v Rails).
 

My Computer

System One

  • OS
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus Home built
    CPU
    i9-13900
    Motherboard
    ASUS Strix Z90-H
    Memory
    64 GB
    Graphics Card(s)
    Nvidia RTX 2080-ti
    Monitor(s) Displays
    Sony 55"
    Hard Drives
    SSD
    PSU
    850 watt EVGA
    Case
    Cooler Master Haf 932
    Keyboard
    MS
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    MS
    Internet Speed
    100/100
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    Norton 360
Toms Hardware are reporting that a USA legal firm that specializes in class actions is investigating whether or not it is possible to file a class action lawsuit against Intel.

Abington Cole + Ellery, a law firm specializing in class actions and intellectual property, has begun investigating the crashing and instability issues plaguing Intel's 13th- and 14th-Generation Core 'Raptor Lake' processors, with the potential of filing a class action lawsuit on behalf of Intel's customers.
Click to expand...

www.tomshardware.com

Intel class action lawsuit investigation begins for the company's CPU crashing and instability issues

Sharks are circling.
www.tomshardware.com www.tomshardware.com

Abington Cole + Ellery are asking for anyone who is having relevant issues with Raptor Lake 13th & 14th generation processors to fill out the form on this page on their website. Be interesting to see how far this goes. I'm not affected by these issues, but others are.

Intel Processor Instability Issues Class Action Lawsuit Investigation 2024 | JOIN TODAY

Intel Processor Instability Issues Class Action Lawsuit Investigation Re: Instability Reports on Intel Core 13th and 14th Generation Desktop Processors.
abingtonlaw.com abingtonlaw.com
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.3025
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebuilt
    CPU
    Intel Core i9 13900K
    Motherboard
    Asus ProArt Z790 Creator WiFi - Bios 2703
    Memory
    Corsair Dominator Platinum 64gb 5600MT/s DDR5 Dual Channel
    Graphics Card(s)
    Sapphire NITRO+ AMD Radeon RX 7900 XTX Vapor-X 24GB
    Sound Card
    External DAC - Headphone Amplifier: Cambridge Audio DACMagic200M
    Monitor(s) Displays
    Panasonic MX950 Mini LED 55" TV 120hz
    Screen Resolution
    3840 x 2160 120hz
    Hard Drives
    Samsung 980 Pro 2TB (OS)
    Samsung 980 Pro 1TB (Files)
    Lexar NZ790 4TB
    LaCie d2 Professional 6TB external - USB 3.1
    Seagate One Touch 18TB external HD - USB 3.0
    PSU
    Corsair RM1200x Shift
    Case
    Corsair RGB Smart Case 5000x (white)
    Cooling
    Corsair iCue H150i Elite Capellix XT
    Keyboard
    Logitech K860
    Mouse
    Logitech MX Ergo Trackball
    Internet Speed
    Fibre 900/500 Mbps
    Browser
    Microsoft Edge Chromium
    Antivirus
    Bitdefender Total Security
    Other Info
    AMD Radeon Software & Drivers 24.12.1
    AOMEI Backupper Pro
    Dashlane password manager
    Logitech Brio 4K Webcam
    Orico 10-port powered USB 3.0 hub
  • Operating System
    Windows 11 Pro 24H2 26100.2894
    Computer type
    Laptop
    Manufacturer/Model
    Asus Vivobook X1605VA
    CPU
    Intel® Core™ i9-13900H
    Motherboard
    Asus X1605VA bios 309
    Memory
    32GB DDR4-3200 Dual channel
    Graphics card(s)
    *Intel Iris Xᵉ Graphics G7 (96EU) 32.0.101.6078
    Sound Card
    Realtek | Intel SST Bluetooth & USB
    Monitor(s) Displays
    16.0-inch, WUXGA 16:10 aspect ratio, IPS-level Panel
    Screen Resolution
    1920 x 1200 60hz
    Hard Drives
    512GB M.2 NVMe™ PCIe® 3.0 SSD
    Other Info
    720p Webcam
Marcus Vinicus said:
Toms Hardware are reporting that a USA legal firm that specializes in class actions is investigating whether or not it is possible to file a class action lawsuit against Intel.



www.tomshardware.com

Intel class action lawsuit investigation begins for the company's CPU crashing and instability issues

Sharks are circling.
www.tomshardware.com www.tomshardware.com

Abington Cole + Ellery are asking for anyone who is having relevant issues with Raptor Lake 13th & 14th generation processors to fill out the form on this page on their website. Be interesting to see how far this goes. I'm not affected by these issues, but others are.

Intel Processor Instability Issues Class Action Lawsuit Investigation 2024 | JOIN TODAY

Intel Processor Instability Issues Class Action Lawsuit Investigation Re: Instability Reports on Intel Core 13th and 14th Generation Desktop Processors.
abingtonlaw.com abingtonlaw.com
Click to expand...
This will probably be sorted out long after our PCs are past their useful life and have been scarapped but great employment for lawyers!
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self build
    CPU
    Core i7-13700K
    Motherboard
    Asus TUF Gaming Plus WiFi Z790
    Memory
    64 GB Kingston Fury Beast DDR5
    Graphics Card(s)
    Gigabyte GeForce RTX 2060 Super Gaming OC 8G
    Sound Card
    Realtek S1200A
    Monitor(s) Displays
    Viewsonic VP2770
    Screen Resolution
    2560 x 1440
    Hard Drives
    Kingston KC3000 2TB NVME SSD & SATA HDDs & SSD
    PSU
    EVGA SuperNova G2 850W
    Case
    Nanoxia Deep Silence 1
    Cooling
    Noctua NH-D14
    Keyboard
    Microsoft Digital Media Pro
    Mouse
    Logitech Wireless
    Internet Speed
    50 Mb / s
    Browser
    Chrome
    Antivirus
    Defender
Steve C said:
This will probably be sorted out long after our PCs are past their useful life and have been scarapped but great employment for lawyers!
Click to expand...
And will get users $5 per CPU.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell Precision 7740
    CPU
    Intel Xeon E-2276M @ 2.80 GHz
    Memory
    128GB
www.elevenforum.com

Intel Core 13th and 14th Gen Boxed Desktop Processor Warranty Update

Intel Community: UPDATE 8/05: Following Intel’s earlier announcement regarding two (2) year warranty extension – from date of purchase, up to a maximum of five (5) years - on Intel Core 13th/14th desktop processors, please see below for additional details on the program. Intel Core 13th/14th...
www.elevenforum.com www.elevenforum.com
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gbps Download and 35 Mbps Upload
    Browser
    Google Chrome
    Antivirus
    Microsoft Defender and Malwarebytes Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    CyberPower CP1500PFCLCD
    Galaxy S23 Plus phone
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Surface Laptop 7 Copilot+ PC
    CPU
    Snapdragon X Elite (12 core) 3.42 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Monitor(s) Displays
    15" HDR
    Screen Resolution
    2496 x 1664
    Hard Drives
    1 TB SSD
    Internet Speed
    Wi-Fi 7 and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender

z790-20240808-1.jpg
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gbps Download and 35 Mbps Upload
    Browser
    Google Chrome
    Antivirus
    Microsoft Defender and Malwarebytes Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    CyberPower CP1500PFCLCD
    Galaxy S23 Plus phone
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Surface Laptop 7 Copilot+ PC
    CPU
    Snapdragon X Elite (12 core) 3.42 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Monitor(s) Displays
    15" HDR
    Screen Resolution
    2496 x 1664
    Hard Drives
    1 TB SSD
    Internet Speed
    Wi-Fi 7 and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender

My Computer

System One

  • OS
    Windows 11 Pro x64 24H2 26100 3037
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home made
    CPU
    Intel iT-14700F 5270MHz
    Motherboard
    ASUS ROG STRIX Z690-F Gaming WiFi - FW 4101
    Memory
    32GB - 2x G Skill F5-6400J3239G16
    Graphics Card(s)
    ASUS Phoenix AMD Radeon RX550
    Monitor(s) Displays
    Asus PA329Q
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 990 PRO 512GB
    4x Samsung 870 EVO 4TB @ RAID 10
    PSU
    Corsair HX-850i
    Case
    Fractal Design - Define 7 XL
    Cooling
    Thermalright Phantom Spirit 120 SE CPU Air Cooler, 4x Noctua NF-A12x25 Case Fans
    Keyboard
    Logitech MX Keys
    Mouse
    Logitech MX Ergo Trackball
I watched Jayz 2 Cents earlier and he showed where the new bios slowed down performance. We paid for performance when we bought these processors. Class action might be the only way to make us whole.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    Intel Core i9 14900k, Intel UHD 770 integrated
    Motherboard
    Asus ROG Strix Z790-E Gaming
    Memory
    32gb G.Skill Trident Z5 6600
    Graphics Card(s)
    Gigabyte RTX 4090 Gaming OC
    Sound Card
    EVGA Nu Audio, Razer Kraken V3 Pro, Realtek Onboard
    Monitor(s) Displays
    Dell U4025QW, Benq EX3415R nano IPS monitors
    Screen Resolution
    5120X2160, 3440X1440
    Hard Drives
    Samsung 970 Pro, Samsung 850 Pro, Crucial MX500, WD Black SN700, WD Black 8tb HD
    PSU
    FSP Hydro PTM Pro 1350w
    Case
    Thermaltake Level 20 XT
    Cooling
    ARCTIC Liquid Freezer III 420 ARGB in push/pull, Antec Prism X 120mm ARGB Fans x 15
    Keyboard
    Razer Blackwidow V4 Pro
    Mouse
    Corsair Dark Core Pro SE on an Asus ROG Balteus Qi pad
    Internet Speed
    950 Mbps cable primary, 6Mbps secondary vdsl
    Browser
    Chrome primary, FF-Edge-IE secondary
    Antivirus
    Norton 360 Premium
    Other Info
    I sit on a Secret Lab Titan XL 2020 chair.😍
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    2023 Acer Predator Helios 18
    CPU
    Intel 14900HX
    Motherboard
    factory
    Memory
    32gb ddr 5 5600
    Graphics card(s)
    Nvidia RTX 4090 mobile
    Sound Card
    onboard
    Monitor(s) Displays
    18" 250hz IPS
    Screen Resolution
    2560X1600
    PSU
    factory 330W
    Case
    factory
    Cooling
    factory
    Mouse
    touchpad
    Keyboard
    individual key argb
    Internet Speed
    WiFi 7, 2.5gb ethernet
    Browser
    Chrome primary, FF-IE and Edge secondary
    Antivirus
    Norton 360 Premium
All of this has me seriously considering reverting back to my 17-12700K.
 

My Computers

System One System Two

  • OS
    Win 11 Pro 24H2 26100.3037
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    Intel® Core™ i7-14700F
    Motherboard
    ASUS TUF GAMING Z690-PLUS WIFI
    Memory
    G.SKILL Ripjaws S5 Series 64GB (2 x 32GB) DDR5
    Graphics Card(s)
    MSI GeForce RTX 3060 Ventus 2X 12GB OC
    Sound Card
    Sound Blaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming 27" 2K HDR Gaming
    Screen Resolution
    2560 x 1440
    Hard Drives
    Samsung 990 Pro 1TB NVMe (Win 11 24H2)
    SK hynix P41 500GB NVMe (Win 11 23H2)
    SK hynix P41 2TB NVMe (x3)
    Crucial P3 Plus 4TB
    PSU
    Corsair RM850x Shift
    Case
    Antec Dark Phantom DP502 FLUX
    Cooling
    Noctua NH-U12A chromax.black + 7 Phantek T-30's
    Keyboard
    Logitech MK 320
    Mouse
    Razer Basilisk V3
    Internet Speed
    350Mbs
    Browser
    Firefox
    Antivirus
    Winows Security
    Other Info
    Windows 11 23H2 22631.4830
    On System One (Dual Boot)
  • Operating System
    Win 11 Pro 24H2 26100.3037
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    Intel Core i7-11700F
    Motherboard
    Asus TUF Gaming Z590 Plus WiFi
    Memory
    64 GB DDR4
    Graphics card(s)
    EVGA GeForce RTX 3050 XC Black Gaming
    Sound Card
    SoundBlaster X-Fi Titanium
    Monitor(s) Displays
    Samsung F27T350
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 980 Pro 1TB
    Samsung 970 EVO Plus 2TB
    Samsung 870 EVO 500GB SSD
    PSU
    Corsair HX750
    Case
    Cougar MX330-G Window
    Cooling
    Hyper 212 EVO
    Internet Speed
    350Mbps
    Browser
    Firefox
    Antivirus
    Windows Security
Over at the ROG Forum Asus have posted detailed information about the issues with the Raptor Lake processors.

rog-forum.asus.com

[Intel] Sept 2024 (Update on Instability Reports on Intel Core 13th and 14th Gen Desktop Processors

September 25th Update: Beta BIOS Links (microcode 0x12B) Note: Some pages may not have propagated, please check back later ROG MAXIMUS Z790 HERO ROG MAXIMUS Z790 HERO EVA-02 EDITION ROG MAXIMUS Z790 DARK HERO ROG MAXIMUS Z790 APEX ROG MAXIMUS Z790 APEX ENCORE ROG MAXIMUS Z790 FORMULA...
rog-forum.asus.com rog-forum.asus.com
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.3025
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebuilt
    CPU
    Intel Core i9 13900K
    Motherboard
    Asus ProArt Z790 Creator WiFi - Bios 2703
    Memory
    Corsair Dominator Platinum 64gb 5600MT/s DDR5 Dual Channel
    Graphics Card(s)
    Sapphire NITRO+ AMD Radeon RX 7900 XTX Vapor-X 24GB
    Sound Card
    External DAC - Headphone Amplifier: Cambridge Audio DACMagic200M
    Monitor(s) Displays
    Panasonic MX950 Mini LED 55" TV 120hz
    Screen Resolution
    3840 x 2160 120hz
    Hard Drives
    Samsung 980 Pro 2TB (OS)
    Samsung 980 Pro 1TB (Files)
    Lexar NZ790 4TB
    LaCie d2 Professional 6TB external - USB 3.1
    Seagate One Touch 18TB external HD - USB 3.0
    PSU
    Corsair RM1200x Shift
    Case
    Corsair RGB Smart Case 5000x (white)
    Cooling
    Corsair iCue H150i Elite Capellix XT
    Keyboard
    Logitech K860
    Mouse
    Logitech MX Ergo Trackball
    Internet Speed
    Fibre 900/500 Mbps
    Browser
    Microsoft Edge Chromium
    Antivirus
    Bitdefender Total Security
    Other Info
    AMD Radeon Software & Drivers 24.12.1
    AOMEI Backupper Pro
    Dashlane password manager
    Logitech Brio 4K Webcam
    Orico 10-port powered USB 3.0 hub
  • Operating System
    Windows 11 Pro 24H2 26100.2894
    Computer type
    Laptop
    Manufacturer/Model
    Asus Vivobook X1605VA
    CPU
    Intel® Core™ i9-13900H
    Motherboard
    Asus X1605VA bios 309
    Memory
    32GB DDR4-3200 Dual channel
    Graphics card(s)
    *Intel Iris Xᵉ Graphics G7 (96EU) 32.0.101.6078
    Sound Card
    Realtek | Intel SST Bluetooth & USB
    Monitor(s) Displays
    16.0-inch, WUXGA 16:10 aspect ratio, IPS-level Panel
    Screen Resolution
    1920 x 1200 60hz
    Hard Drives
    512GB M.2 NVMe™ PCIe® 3.0 SSD
    Other Info
    720p Webcam
This just keeps getting better.

 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    Intel Core i9 14900k, Intel UHD 770 integrated
    Motherboard
    Asus ROG Strix Z790-E Gaming
    Memory
    32gb G.Skill Trident Z5 6600
    Graphics Card(s)
    Gigabyte RTX 4090 Gaming OC
    Sound Card
    EVGA Nu Audio, Razer Kraken V3 Pro, Realtek Onboard
    Monitor(s) Displays
    Dell U4025QW, Benq EX3415R nano IPS monitors
    Screen Resolution
    5120X2160, 3440X1440
    Hard Drives
    Samsung 970 Pro, Samsung 850 Pro, Crucial MX500, WD Black SN700, WD Black 8tb HD
    PSU
    FSP Hydro PTM Pro 1350w
    Case
    Thermaltake Level 20 XT
    Cooling
    ARCTIC Liquid Freezer III 420 ARGB in push/pull, Antec Prism X 120mm ARGB Fans x 15
    Keyboard
    Razer Blackwidow V4 Pro
    Mouse
    Corsair Dark Core Pro SE on an Asus ROG Balteus Qi pad
    Internet Speed
    950 Mbps cable primary, 6Mbps secondary vdsl
    Browser
    Chrome primary, FF-Edge-IE secondary
    Antivirus
    Norton 360 Premium
    Other Info
    I sit on a Secret Lab Titan XL 2020 chair.😍
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    2023 Acer Predator Helios 18
    CPU
    Intel 14900HX
    Motherboard
    factory
    Memory
    32gb ddr 5 5600
    Graphics card(s)
    Nvidia RTX 4090 mobile
    Sound Card
    onboard
    Monitor(s) Displays
    18" 250hz IPS
    Screen Resolution
    2560X1600
    PSU
    factory 330W
    Case
    factory
    Cooling
    factory
    Mouse
    touchpad
    Keyboard
    individual key argb
    Internet Speed
    WiFi 7, 2.5gb ethernet
    Browser
    Chrome primary, FF-IE and Edge secondary
    Antivirus
    Norton 360 Premium
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