Known and Resolved issues for Windows 11 version 24H2



 Windows message center:

Current status as of January 21, 2025

Windows 11, version 24H2, also known as the Windows 11 2024 Update, is now broadly available.

Starting this week, we are expanding this latest Windows version’s phased rollout. We are gradually offering this update also to eligible devices running Windows 10, version 22H2.

If you have an eligible Windows 10 or Windows 11 device, you can check if the update is available by selecting Settings > Windows Update and selecting Check for updates. If your device is ready for the update, you’ll see the option to Download and install Windows 11, version 24H2.

Devices running Home and Pro editions of Windows 11, versions 23H2 and 22H2 that are not managed by IT departments will receive the update automatically. Users can choose the time to restart their device or postpone the update.

For Copilot+ PC devices, new features will continue rolling out in phases to select devices and markets in the Windows Insider community. Note that availability may differ based on the various silicon platforms.

We will regularly share more information on the Windows 11 2024 Update rollout on this page.




 Known issues


See open issues, content updated in the last 30 days, and information on safeguard holds. To find a specific issue, use the search function on your browser (CTRL + F for Microsoft Edge).

SummaryOriginating updateStatusLast updated
Wallpaper customization applications might not work as expected
Multiple applications are affected. A compatibility hold is in place. Updating applications might resolve the issue.
N/AMitigated2025-04-11
10:06 PT
Authentication issues due to failed password rotation in Kerberos
This issue is observed in a niche scenario when using PKINIT protocol and is resolved in the April 2025 security update.
N/AResolved
KB5055523
2025-04-08
15:01 PT
Devices with apps using sprotect.sys driver might stop responding
We have applied a safeguard hold to prevent affected devices from updating to version 24H2 and encountering this issue.
N/AConfirmed2025-04-04
12:25 PT
Remote Desktop might disconnect with January 2025 preview updates and later
A resolution is rolling out to affected devices. IT admins can use a Group Policy to apply the rollback immediately.
OS Build 26100.3037
KB5050094
2025-01-28
Resolved
KB5053656
2025-03-28
12:11 PT
Some devices that have Dirac Audio with cridspapo.dll might lose audio output
Affected devices will not be offered the update to Windows 11, version 24H2 until this issue is resolved
N/AConfirmed2025-03-25
14:16 PT
Remote Desktop might freeze after installing the January 2025 preview update
This issue currently affects Windows Server 2025 devices. A resolution is available for Windows 11, version 24H2.
OS Build 26100.3037
KB5050094
2025-01-28
Resolved
KB5052093
2025-03-25
11:19 PT
Asphalt 8 might periodically stop responding
Devices running Asphalt 8 might see an exception and compatibility hold has been applied to safeguard update experience.
N/AResolved2025-03-19
10:04 PT
Disk Cleanup might incorrectly report space available for cleanup
Despite cleaning up files, the application might display an incorrect estimate of space still available for cleanup
N/AResolved
KB5044384
2025-03-14
16:46 PT
AutoCAD 2022 might not open after updating to Windows 11, version 24H2
We have applied a safeguard hold to prevent affected devices from updating to version 24H2 and encountering this issue
N/AResolved External2025-03-11
18:09 PT
Date & Time in Window Settings might not permit users to change time zone
This issue is limited to the Date and Time view in Windows Settings. Time zone can still be changed in Control Panel.
N/AResolved
KB5050094
2025-02-25
14:02 PT
Auto HDR might cause games to stop responding or display incorrect colors
This issue happens on devices running Windows 11, version 24H2 when gamers play with Auto HDR enabled.
N/AResolved
KB5051987
2025-02-11
10:00 PT
Camera use might cause some applications to become unresponsive
Only a limited set of devices which use object recognition are confirmed to be impacted by this issue
N/AConfirmed2024-10-18
14:02 PT

Safe Exam Browser application might fail to open
Devices running version 3.7 or lower versions of this application are incompatible with Windows 11, version 24H2.
N/AConfirmed2024-10-01
07:05 PT

Some devices using Easy Anti-Cheat stop responding and receive a blue screen
Older driver versions of the Easy Anti-Cheat application are incompatible with Windows 11, version 24H2
N/AConfirmed2024-10-01
07:05 PT

Compatibility issues with Intel Smart Sound Technology drivers
Windows 11, version 24H2 devices with the affected Intel SST driver might receive an error with a blue screen.
N/AConfirmed2024-10-01
07:05 PT



 Resolved issues


SummaryOriginating updateStatusDate resolved
Authentication issues due to failed password rotation in Kerberos
This issue is observed in a niche scenario when using PKINIT protocol and is resolved in the April 2025 security update.
N/AResolved
KB5055523
2025-04-08
15:01 PT
Remote Desktop might disconnect with January 2025 preview updates and later
A resolution is rolling out to affected devices. IT admins can use a Group Policy to apply the rollback immediately.
OS Build 26100.3037
KB5050094
2025-01-28
Resolved
KB5053656
2025-03-28
12:11 PT
Remote Desktop might freeze after installing the January 2025 preview update
This issue currently affects Windows Server 2025 devices. A resolution is available for Windows 11, version 24H2.
OS Build 26100.3037
KB5050094
2025-01-28
Resolved
KB5052093
2025-03-25
11:19 PT
Asphalt 8 might periodically stop responding
Devices running Asphalt 8 might see an exception and compatibility hold has been applied to safeguard update experience.
N/AResolved2025-03-19
09:37 PT
Disk Cleanup might incorrectly report space available for cleanup
Despite cleaning up files, the application might display an incorrect estimate of space still available for cleanup
N/AResolved
KB5044384
2025-03-14
16:46 PT
AutoCAD 2022 might not open after updating to Windows 11, version 24H2
We have applied a safeguard hold to prevent affected devices from updating to version 24H2 and encountering this issue
N/AResolved External2025-03-11
18:09 PT
Date & Time in Window Settings might not permit users to change time zone
This issue is limited to the Date and Time view in Windows Settings. Time zone can still be changed in Control Panel.
N/AResolved
KB5050094
2025-02-25
14:02 PT
Some ASUS devices might fail to install Windows 11, version 24H2
Affected devices encounter a blue screen with an error message during the update process
N/AResolved2025-02-14
11:26 PT
Auto HDR might cause games to stop responding or display incorrect colors
This issue happens on devices running Windows 11, version 24H2 when gamers play with Auto HDR enabled.
N/AResolved
KB5051987
2025-02-11
09:35 PT
Issues might occur with media which installs the October or November update
This only occurs when using CD and USB flash drives to install Windows 11, version 24H2.
OS Build 26100.2033
KB5044284
2024-10-08
Resolved2025-02-06
17:47 PT
Select games might stop responding on Windows 11, version 24H2 devices
Issue might occur when starting, loading, or during active gameplay. In rare cases, you might receive a black screen.
N/AResolved2025-01-23
10:49 PT
Chinese tax filing or government-use applications might experience issues
Multiple applications are affected. A compatibility hold is in place. Updating applications might resolve the issue.
N/AResolved2024-12-12
17:01 PT
USB devices that support eSCL scan protocol may not be discoverable
USB standalone scanners are primarily affected, and compatibility hold has been applied to safeguard update experience.
N/AResolved
KB5048667
2024-12-10
10:00 PT
Outlook might fail to start with Google Workspace Sync for Microsoft Outlook
Devices running Google Workspace Sync for Microsoft Outlook are incompatible with Windows 11, version 24H2
N/AResolved External2024-12-06
14:21 PT
Task Manager’s menu shows apps and processes with zero count
This issue is observed when the "Group by Type" view is enabled after installing the October 2024 preview update.
OS Build 26100.2161
KB5044384
2024-10-24
Resolved
KB5046617
2024-11-12
10:00 PT

Voicemeeter app might unexpectedly close causing a blue screen exception error
Devices running the Voicemeeter application are incompatible with Windows 11, version 24H2
N/AResolved External2024-11-08
09:57 PT

Fingerprint sensors might experience problems after a device is locked
Several device models are affected. A compatibility hold is in place. Updating device firmware might resolve the issue.
N/AResolved
KB5044284
2024-10-08
10:00 PT
 
Last edited:
UPDATE 3/25:
New resolved issue. See first post for more details. :alien:

Remote Desktop might disconnect with January 2025 preview updates and later
A resolution is rolling out to affected devices. IT admins can use a Group Policy to apply the rollback immediately.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gbps Download and 35 Mbps Upload
    Browser
    Google Chrome
    Antivirus
    Microsoft Defender and Malwarebytes Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    CyberPower CP1500PFCLCD
    Galaxy S23 Plus phone
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Surface Laptop 7 Copilot+ PC
    CPU
    Snapdragon X Elite (12 core) 3.42 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Monitor(s) Displays
    15" HDR
    Screen Resolution
    2496 x 1664
    Hard Drives
    1 TB SSD
    Internet Speed
    Wi-Fi 7 and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender
UPDATE 3/25:
New resolved issue. See first post for more details. :alien:

Remote Desktop might freeze after installing the January 2025 preview update
This issue currently affects Windows Server 2025 devices. A resolution is available for Windows 11, version 24H2.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gbps Download and 35 Mbps Upload
    Browser
    Google Chrome
    Antivirus
    Microsoft Defender and Malwarebytes Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    CyberPower CP1500PFCLCD
    Galaxy S23 Plus phone
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Surface Laptop 7 Copilot+ PC
    CPU
    Snapdragon X Elite (12 core) 3.42 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Monitor(s) Displays
    15" HDR
    Screen Resolution
    2496 x 1664
    Hard Drives
    1 TB SSD
    Internet Speed
    Wi-Fi 7 and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender
UPDATE 4/04:
New known issue. See first post for more details. :alien:

Devices with apps using sprotect.sys driver might stop responding
We have applied a safeguard hold to prevent affected devices from updating to version 24H2 and encountering this issue.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gbps Download and 35 Mbps Upload
    Browser
    Google Chrome
    Antivirus
    Microsoft Defender and Malwarebytes Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    CyberPower CP1500PFCLCD
    Galaxy S23 Plus phone
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Surface Laptop 7 Copilot+ PC
    CPU
    Snapdragon X Elite (12 core) 3.42 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Monitor(s) Displays
    15" HDR
    Screen Resolution
    2496 x 1664
    Hard Drives
    1 TB SSD
    Internet Speed
    Wi-Fi 7 and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender
UPDATE 4/08:
New resolved issue. See first post for more details. :alien:

Authentication issues due to failed password rotation in Kerberos
This issue is observed in a niche scenario when using PKINIT protocol and is resolved in the April 2025 security update.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gbps Download and 35 Mbps Upload
    Browser
    Google Chrome
    Antivirus
    Microsoft Defender and Malwarebytes Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    CyberPower CP1500PFCLCD
    Galaxy S23 Plus phone
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Surface Laptop 7 Copilot+ PC
    CPU
    Snapdragon X Elite (12 core) 3.42 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Monitor(s) Displays
    15" HDR
    Screen Resolution
    2496 x 1664
    Hard Drives
    1 TB SSD
    Internet Speed
    Wi-Fi 7 and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender
UPDATE 4/08:
New resolved issue. See first post for more details. :alien:

Authentication issues due to failed password rotation in Kerberos
This issue is observed in a niche scenario when using PKINIT protocol and is resolved in the April 2025 security update.
Just updated to 26100.3775. One note; after the update all 3624 package are still there. That will be solved with an cleanup of the SxS store. It takes a bit longer to clean then seen with previous updates.
 

My Computer

System One

  • OS
    Win 11 Pro 24H2 Build 26100.3775, RHEL 9,5
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self built
    CPU
    Intel® Core™ i7-12700KF 12th Gen.
    Motherboard
    ASUS Prime Z690-A, BIOS v4101
    Memory
    32GB DDR5 5600-36 Vengeance
    Graphics Card(s)
    PCIe5.0 Asus NVIDIA RTX3060Ti
    Sound Card
    Onboard; Realtek
    Monitor(s) Displays
    34" LG 34UC79G-B Curved 21:9 144Hz
    Screen Resolution
    2560x1080 (No HDR)
    Hard Drives
    250Gb Samsung 870PRO NVMe
    1Tb Samsung 980PRO NVMe
    1Tb Samsung 970EVO NVMe
    4Tb WDC WD40EZRZ SATA (Int.)
    4Tb WDC WD40EZRZ USB3.0 (Ext.)
    256 Samsung 840PRO SSD (RHEL 9,5)
    PSU
    Coolermaster 850W V2 Gold with internal 12cm exaust fan
    Case
    Inter-Tech B-48 ATX
    Cooling
    2x be quiet! 12cm "Silent Wings 4" casefans, 1x Arctic Freezer i35 CPU towerblock
    Keyboard
    Logitech LG-19
    Mouse
    Logitech G-502 Hero
    Internet Speed
    1Gb
    Browser
    Google Chrome
    Antivirus
    F-Secure
    Other Info
    No Noise system.
    256Gb Kingston Travler USB 3.0 drive.
    8Gb Philips USB 3.0 drive. (Win. Inst.)
    8Gb Philips USB 3.0 drive. (Rescue disk)
    2Tb WD USB 3.0 Passport drive.
    External USB 3.0 C.A. CD/DVD* burner.
Just tested , after updates/cleaning , no packages to remove......... :wink:
 

My Computer

System One

  • OS
    Windows11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    i7
    Motherboard
    z97k
    Memory
    32GB
    Graphics Card(s)
    nVidia
    Sound Card
    Realtek
    Hard Drives
    3
    Cooling
    air
UPDATE 4/11:
Known issue mitigated. See first post for more details. :alien:

Wallpaper customization applications might not work as expected
Multiple applications are affected. A compatibility hold is in place. Updating applications might resolve the issue.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gbps Download and 35 Mbps Upload
    Browser
    Google Chrome
    Antivirus
    Microsoft Defender and Malwarebytes Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    CyberPower CP1500PFCLCD
    Galaxy S23 Plus phone
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Surface Laptop 7 Copilot+ PC
    CPU
    Snapdragon X Elite (12 core) 3.42 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Monitor(s) Displays
    15" HDR
    Screen Resolution
    2496 x 1664
    Hard Drives
    1 TB SSD
    Internet Speed
    Wi-Fi 7 and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender

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