Known and Resolved issues for Windows 11 version 23H2



 Windows message center:

Current status as of July 17, 2024

Windows 11, version 23H2, also known as the Windows 11 2023 Update, is now broadly available to all users with eligible devices who Check for updates. In addition to annual updates, devices running version 23H2 receive new features and enhancements more frequently using servicing technology.

Eligible Windows 11 Home and Pro devices that are not managed by IT departments will be automatically updated to version 23H2 when they reach, or approach, end of servicing.

If you have an eligible Windows 10 Home or Pro consumer device, you can easily update to version Windows 11, version 23H2. Open Settings > Windows Update and select Check for updates. If the update is available for your device, you will see the option to Download and install. For more details, watch this video.

NOTE: Timing of features delivery and availability varies by market and device.




 Known issues


See open issues, content updated in the last 30 days, and information on safeguard holds. To find a specific issue, use the search function on your browser (CTRL + F for Microsoft Edge).

SummaryOriginating updateStatusLast updated
August 2024 security update might impact Linux boot in dual-boot setup devices
This issue might impact devices with dual-boot setup for Windows and Linux when SBAT setting is applied
OS Build 22621.4037
KB5041585
2024-08-13
Mitigated2024-09-20
12:41 PT




 Resolved issues


SummaryOriginating updateStatusDate resolved
Microsoft is investigating reports of reboot issues
Some users reported devices fail to restart after trying to install the September 2024 non-security preview update
OS Build 22621.4249
KB5043145
2024-09-26
Resolved
KB5044285
2024-10-08
10:00 PT
Devices might boot into BitLocker recovery with the July 2024 security update
This issue is more likely to affect devices that have the Device Encryption option enabled
OS Build 22621.3880
KB5040442
2024-07-09
Resolved
KB5041585
2024-08-13
10:00 PT
CrowdStrike issue impacting Windows endpoints causing an error message
CrowdStrike issue impacting Windows endpoints causing an error message on a blue screen.
NAResolved External2024-08-05
16:07 PT
The June 2024 preview update might impact applications using Windows Update APIs
This issue primarily impacts script callers using Windows Update Agent API to manage Windows Updates.
OS Build 22621.3810
KB5039302
2024-06-25
Resolved
KB5040527
2024-07-25
10:00 PT
Photos app might fail to start when BlockNonAdminUserInstall is enabled
This issue might be observed after device updates the Photos app to version 2024.11050.29009.0 from the Microsoft store
N/AResolved2024-07-17
13:49 PT
Taskbar might not load after installing the June 2024 preview update
This issue is only expected to occur in Windows N editions or if the ‘Media Features’ is turned off in Windows Features
OS Build 22621.3810
KB5039302
2024-06-25
Resolved
KB5040442
2024-07-09
10:00 PT
The June non-security preview update might cause devices to restart repeatedly
This issue is more likely to affect devices utilizing virtual machines and nested virtualization features
OS Build 22621.3810
KB5039302
2024-06-25
Resolved
KB5040442
2024-07-09
10:00 PT
Edge updates might cause Microsoft Copilot app to show up in Installed apps
Edge updates might install a new package and users might see Microsoft Copilot app among the device's Installed apps
N/AResolved2024-06-13
14:21 PT
VPN connections might fail after installing the April 2024 security update
We are investigating user reports, and we will provide more information in the coming days
OS Build 22621.3447
KB5036893
2024-04-09
Resolved
KB5037771
2024-05-14
10:00 PT

BitLocker might incorrectly receive a 65000 error in MDMs
"Requires Device Encryption" might incorrectly report as an error in some managed environments.
N/AResolved
KB5034204
2024-01-23
14:00 PT

Compatibility issues with Intel Smart Sound Technology drivers and Windows 11
Windows 11 devices with the affected Intel SST driver might receive an error with a blue screen.
N/AResolved External2024-04-12
15:36 PT
The February 2024 security update might fail to install
Some users reported the update’s download stops at 96% and fails to install on Windows 11 versions 22H2 and 23H2.
OS Build 22621.3155
KB5034765
2024-02-13
Resolved
KB5035853
2024-03-12
10:00 PT
Desktop icons might move unexpectedly between monitors
This issue is only observed if you are using more than one monitor when attempting to use Copilot in Windows.
N/AResolved2024-02-08
17:03 PT
Microsoft received reports about issues connecting to Wi-Fi networks
We have confirmed this issue was caused by KB5032288 and KB5033375, released in December 2023
OS Build 22621.2792
KB5032288
2023-12-04
Resolved
KB5034123
2024-01-09
10:00 PT
 
Last edited:
UPDATE 8/13: :alien:
New resolved issue. See first post for more details.

Devices might boot into BitLocker recovery with the July 2024 security update
This issue is more likely to affect devices that have the Device Encryption option enabled
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gbps Download and 35 Mbps Upload
    Browser
    Google Chrome
    Antivirus
    Microsoft Defender and Malwarebytes Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    CyberPower CP1500PFCLCD
    Galaxy S23 Plus phone
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Surface Laptop 7 Copilot+ PC
    CPU
    Snapdragon X Elite (12 core) 3.42 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Monitor(s) Displays
    15" HDR
    Screen Resolution
    2496 x 1664
    Hard Drives
    1 TB SSD
    Internet Speed
    Wi-Fi 7 and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender
UPDATE 8/21: :alien:
New known issue. See first post for more details.

August 2024 security update might impact Linux boot in dual-boot setup devices[/B}
This issue might impact devices with dual-boot setup for Windows and Linux when SBAT setting is applied
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gbps Download and 35 Mbps Upload
    Browser
    Google Chrome
    Antivirus
    Microsoft Defender and Malwarebytes Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    CyberPower CP1500PFCLCD
    Galaxy S23 Plus phone
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Surface Laptop 7 Copilot+ PC
    CPU
    Snapdragon X Elite (12 core) 3.42 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Monitor(s) Displays
    15" HDR
    Screen Resolution
    2496 x 1664
    Hard Drives
    1 TB SSD
    Internet Speed
    Wi-Fi 7 and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender
UPDATE 9/27: :alien:
New known issue. See first post for more details.

Microsoft is investigating reports of reboot issues
Some users reported devices fail to restart after trying to install the September 2024 non-security preview update
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gbps Download and 35 Mbps Upload
    Browser
    Google Chrome
    Antivirus
    Microsoft Defender and Malwarebytes Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    CyberPower CP1500PFCLCD
    Galaxy S23 Plus phone
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Surface Laptop 7 Copilot+ PC
    CPU
    Snapdragon X Elite (12 core) 3.42 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Monitor(s) Displays
    15" HDR
    Screen Resolution
    2496 x 1664
    Hard Drives
    1 TB SSD
    Internet Speed
    Wi-Fi 7 and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender
UPDATE 10/08: :alien:
New resolved issue. See first post for more details.

Microsoft is investigating reports of reboot issues
Some users reported devices fail to restart after trying to install the September 2024 non-security preview update
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gbps Download and 35 Mbps Upload
    Browser
    Google Chrome
    Antivirus
    Microsoft Defender and Malwarebytes Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    CyberPower CP1500PFCLCD
    Galaxy S23 Plus phone
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Surface Laptop 7 Copilot+ PC
    CPU
    Snapdragon X Elite (12 core) 3.42 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Monitor(s) Displays
    15" HDR
    Screen Resolution
    2496 x 1664
    Hard Drives
    1 TB SSD
    Internet Speed
    Wi-Fi 7 and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender

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