My Zenbook (I7 16gb) won't update.

tonyw · Jan 12, 2023

To the kind (anonymous) soul who sent me a message with a link. Thanks, I'll give it a try.

glasskuter · Jan 12, 2023

tonyw said:
I don't really know what I have to delete, it may not be Realtek?

As also posted in #19 your setup and event logs should tell you the offending driver.

tonyw · Jan 12, 2023

glasskuter said:
As also posted in #19 your setup and event logs should tell you the offending driver.

Thanks. I looked at the event logs but couldn't see anything useful, ie file names. I'll have another go later but I'm breaking new ground here and on a steep learning curve.

tonyw · Jan 12, 2023

glasskuter said:
As also posted in #19 your setup and event logs should tell you the offending driver.

Is Trace Viewer the best for log files (etl) ?

tonyw · Jan 12, 2023

I've tried time and time again but I can't get any useable information out of the update log files.

tonyw · Jan 12, 2023

I've just spent 3 hours with MS tech support. They took control of my PC and tried everything before giving up.

They suggest that since the PC is working fine (other than update) that I just use it until I'm ready to replace and that Windows will work safely and reliably without any updates for as long as I want to keep it.

My Zenbook (I7 16gb) won't update.

tonyw

Active member

My Computer

System One

glasskuter

aka Mama Glass

My Computers

System One System Two

tonyw

Active member

My Computer

System One

tonyw

Active member

My Computer

System One

tonyw

Active member

My Computer

System One

tonyw

Active member

My Computer

System One

Similar threads

Latest Support Threads

Latest Tutorials