Solved New PC, new drives not showing up in "This PC"

zbook · Aug 17, 2023

These commands typically display a brief result.

I've removed one command.

Please post a share link.

Open administrative command prompt and type or copy and paste:

diskpart
lis dis
sel dis 3
det dis
sel dis 4
det dis

post commands with results into this thread.

JRT10 · Aug 17, 2023

johnlgalt said:
1. Your second 6 TB drive is missing. Are both of those 6 TB drives in a RAID config?

2. Are you *trying* to use both new drives in a RAID configuration?

Sorry, I forgot you had to click the drives too lol.

No RAID configurations. Two independent 6tb media drives,
the two independent 1tb ssd's for data.
I don't know why the one 6tb drive is missing, i'll have to swap out those cables too.

Sir_George · Aug 17, 2023

JRT10 said:
I installed the m.2 drive very carefully. And really, that drive is fine, it's the other drives that are a problem.

I have found that MiniTool Partition Wizard is usually a very good app to use when faced with disk management issues that are similar to what you are experiencing. The free version is the one I use and you can download a copy from the link below. Just select the free version from the download menu at the upper right section of the page.

MiniTool Partition Wizard | Best partition magic alternative for Windows PC and Server

As a partition magic alternative, MiniTool Partition Wizard is the latest partition manager software that can be used to manage partitions on Windows 11/10/8/7 and Server 2003/2008/2012/2016/2019.

www.partitionwizard.com

johnlgalt · Aug 17, 2023

JRT10 said:
No RAID configurations. Two independent 6tb media drives,
the two independent 1tb ssd's for data.
I don't know why the one 6tb drive is missing, i'll have to swap out those cables too.

Hmmm. Something ain't right. You second disk is not playing nicely, and the two new ones are waiting to be set up.

Follow ZBooks commands, and just copy after each det disk command and paste it into a Notepad window.

Then, come here and paste using the code button above (not inline code) so it looks nice and is scrollable.

zbook · Aug 17, 2023

Run a quick check of the disks (results are instantaneous)

Hard Disk Sentinel - HDD health and temperature monitoring

Monitoring hard disk health and temperature. Test and repair HDD problems, predict disk failure.

www.hdsentinel.com

Post images of overview and SMART

JRT10 · Aug 17, 2023

I went ahead and selected dynamic disc, and ran the setup from there.
Both Samsung 1tb drives are now showing in ThisPc.
Thanks everyone, this just leaves the missing 6tb drive, hopefully that will show up after I swap out the cables.

JRT10 · Aug 17, 2023

johnlgalt said:
Hmmm. Something ain't right. You second disk is not playing nicely, and the two new ones are waiting to be set up.

Follow ZBooks commands, and just copy after each det disk command and paste it into a Notepad window.

Then, come here and paste using the code button above (not inline code) so it looks nice and is scrollable.

View attachment 68150

Here, I did screenshots

johnlgalt · Aug 17, 2023

Glad you got the new ones working.

For future reference, to copy data in cmd windows / power shell window / terminal window, you drag your mouse across the command starting where you want to start copying and down to where you want to stop, then right click and select copy. If it comes up with a windows that says Paste anyway when you right click, then your window is set to copy on select, so just select, and it should be on the clipboard.

johnlgalt · Aug 17, 2023

JRT10 said:
Here, I did screenshots

Those work too lol

JRT10 said:
I went ahead and selected dynamic disc, and ran the setup from there.

What setup, exactly, did you do? If you just set it up as a RAID disk (which is what all those mirroring striping etc settings were for) you might have removed anything already on that drive.

zbook · Aug 17, 2023

The dynamic disk is a separate problem.

Disk 2 is now the selected disk.

ST6000NM0044
Disk ID: {81288DC9-A275-470F-B399-64C7F49FFABE}
Type : SATA
Status : Foreign
Path : 3
Target : 0
LUN ID : 0
Location Path : PCIROOT(0)#PCI(1700)#ATA(C03T00L00)
Current Read-only State : No
Read-only : No
Boot Disk : No
Pagefile Disk : No
Hibernation File Disk : No
Crashdump Disk : No
Clustered Disk : No

There are no volumes.

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Dynamic Reserved 1024 KB 17 KB
Partition 2 Reserved 14 MB 1041 KB
Partition 3 Dynamic Data 5589 GB 16 MB

Virtual Disk Service error:
The pack is not online.

JRT10 · Aug 17, 2023

johnlgalt said:
Those work too lol

What setup, exactly, did you do? If you just set it up as a RAID disk (which is what all those mirroring striping etc settings were for) you might have removed anything already on that drive.

I individually mounted each disk, first by selecting dynamic disk, then left clicking and mounting the drive.
Both drives are functioning normally, I just dragged and dropped a file into each of them and it worked correctly.
Neither 6tb drive is showing up in disk management, although one does show up in ThisPc.

zbook · Aug 17, 2023

If you've got everything fixed then please post new results for post#6.

JRT10 · Aug 17, 2023

zbook said:
The dynamic disk is a separate problem.

Disk 2 is now the selected disk.

ST6000NM0044
Disk ID: {81288DC9-A275-470F-B399-64C7F49FFABE}
Type : SATA
Status : Foreign
Path : 3
Target : 0
LUN ID : 0
Location Path : PCIROOT(0)#PCI(1700)#ATA(C03T00L00)
Current Read-only State : No
Read-only : No
Boot Disk : No
Pagefile Disk : No
Hibernation File Disk : No
Crashdump Disk : No
Clustered Disk : No

There are no volumes.

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Dynamic Reserved 1024 KB 17 KB
Partition 2 Reserved 14 MB 1041 KB
Partition 3 Dynamic Data 5589 GB 16 MB

Virtual Disk Service error:
The pack is not online.

I don't know what any of this means.

JRT10 · Aug 17, 2023

zbook said:
If you've got everything fixed then please post new results for post#6.

He changed that in post #15
Here's the results for that list
I tried to highlight and then copy, but the highlight just goes away when I left click to copy it.

JRT10 · Aug 17, 2023

Sir_George said:
I have found that MiniTool Partition Wizard is usually a very good app to use when faced with disk management issues that are similar to what you are experiencing. The free version is the one I use and you can download a copy from the link below. Just select the free version from the download menu at the upper right section of the page.

MiniTool Partition Wizard | Best partition magic alternative for Windows PC and Server

As a partition magic alternative, MiniTool Partition Wizard is the latest partition manager software that can be used to manage partitions on Windows 11/10/8/7 and Server 2003/2008/2012/2016/2019.

www.partitionwizard.com

It's been ages since I needed to use partition magic. But I do remember it was quite effective, and I'll give this a shot if I can't get the 2nd 6tb drive to show up.

zbook · Aug 17, 2023

When available please post results / images / share links for the same as post #6 and #7:

Disk management
Diskpar info script
Device manager
This PC
HD Sentinel

JRT10 · Aug 17, 2023

zbook said:
Run a quick check of the disks (results are instantaneous)

Hard Disk Sentinel - HDD health and temperature monitoring

Monitoring hard disk health and temperature. Test and repair HDD problems, predict disk failure.

www.hdsentinel.com

Post images of overview and SMART

zbook · Aug 17, 2023

Disk 0 : SSD. It has 4 partition(s). Model: Samsung SSD 850 PRO 512GB

Code:

Samsung SSD 850 PRO 512GB
Disk ID: {FB2B32B0-3E4D-4A1C-A234-95FB3E5EDEC9}
Type   : SATA
Status : Online
Path   : 1
Target : 0
LUN ID : 0
Location Path : PCIROOT(0)#PCI(1700)#ATA(C01T00L00)
Current Read-only State : No
Read-only  : No
Boot Disk  : No
Pagefile Disk  : No
Hibernation File Disk  : No
Crashdump Disk  : No
Clustered Disk  : No

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
  Volume 1     F                NTFS   Partition    476 GB  Healthy        
  Volume 2         Recovery     NTFS   Partition    499 MB  Healthy    Hidden
  Volume 3                      FAT32  Partition    100 MB  Healthy    Hidden

  Partition ###  Type              Size     Offset
  -------------  ----------------  -------  -------
  Partition 1    Recovery           499 MB  1024 KB
  Partition 2    System             100 MB   500 MB
  Partition 3    Reserved            16 MB   600 MB
  Partition 4    Primary            476 GB   616 MB

Make sure that you make free or pay backup images:
(Acronis, Aoemi, EaseUS, Macrium, Paragon, etc.)

Follow trends over time for bad sectors.

Run:

C:\WINDOWS\system32>chkdsk /b /v F:
The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)

Type: Y

Reboot as needed.

JRT10 · Aug 17, 2023

zbook said:
Disk 0 : SSD. It has 4 partition(s). Model: Samsung SSD 850 PRO 512GB

Code:

Samsung SSD 850 PRO 512GB Disk ID: {FB2B32B0-3E4D-4A1C-A234-95FB3E5EDEC9} Type : SATA Status : Online Path : 1 Target : 0 LUN ID : 0 Location Path : PCIROOT(0)#PCI(1700)#ATA(C01T00L00) Current Read-only State : No Read-only : No Boot Disk : No Pagefile Disk : No Hibernation File Disk : No Crashdump Disk : No Clustered Disk : No Volume ### Ltr Label Fs Type Size Status Info ---------- --- ----------- ----- ---------- ------- --------- -------- Volume 1 F NTFS Partition 476 GB Healthy Volume 2 Recovery NTFS Partition 499 MB Healthy Hidden Volume 3 FAT32 Partition 100 MB Healthy Hidden Partition ### Type Size Offset ------------- ---------------- ------- ------- Partition 1 Recovery 499 MB 1024 KB Partition 2 System 100 MB 500 MB Partition 3 Reserved 16 MB 600 MB Partition 4 Primary 476 GB 616 MB

Make sure that you make free or pay backup images:
(Acronis, Aoemi, EaseUS, Macrium, Paragon, etc.)

Follow trends over time for bad sectors.

Run:

C:\WINDOWS\system32>chkdsk /b /v F:
The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)

Type: Y

Reboot as needed.

That Samsung 476gb drive also has Windows 11 on it, hence the partitions.
I do use Aoemi for backups, and once i've got this all sorted out i'll backup both os drives.

MisterEd · Aug 17, 2023

You need to specify the exact model number for your motherboard. That is important.

The reason is you have to carefully read through the user manual to see if there any restrictions when you use certain M.2 ports. Some motherboard disable some of the SATA ports when specific M.2 ports are used.

Note Samsung 870 EVOs are 2.5-inch SATA SSDs.

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