nvlddmkm.sys CONSTANT crash


Local time
4:58 AM
Posts
3
OS
Windows 11
Hi.

Hoping someone can help as I'm at my wits end, been dealing with this crash related to nvlddmkm.sys for over a year. At any time my pc will suddenly lose signal and go completley unresponsive (much more common when gaming though), sometimes it will go days without doing it then gets really bad again. Pressing the caps lock and number lock etc will not even work and I have to reboot the pc. It happened 3 times just yesterday. I have used DDU multiple times to wipe the drivers and reinstall, I have reinstalled windows as I thought this was because the install was on a dying SSD, I have used memtest to test my ram and came back fine.

I have attached the error in event viewer.
The description for Event ID 153 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

\Device\Video3
Error occurred on GPUID: a00

The message resource is present but the message was not found in the message table

I have also attached a minidump of the crash.

Can anyone help please!?
 
Windows Build/Version
Windows 11 24H2

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Ryzen 5 3600
    Motherboard
    Gigabyte x570i Pro Wifi
    Memory
    2 x 8gb HyperX Fury DDR4
    Graphics Card(s)
    MSI RTX 2080 Super
    Monitor(s) Displays
    Samsung QN90B 4K TV 43 inch
    Screen Resolution
    Native 4K, usually use 1440p though
    Hard Drives
    2 SSD
    1 HDD
    PSU
    Corsair 750w
    Case
    Lian Li 011 Mini
    Cooling
    Corsair h100i Platinum
    Internet Speed
    1 gbps
    Browser
    Firefox
    Antivirus
    Windows Defender and Malwarebytes
Just noticed the minidump won't attach so have copied and pasted below.

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffffe70f79371010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff80178c46790, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.

Debugging Details:
------------------

Unable to load image nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** WARNING: Check Image - Checksum mismatch - Dump: 0xc2ed94, File: 0xc31fe0 - C:\ProgramData\Dbg\sym\ntkrnlmp.exe\783A7A83144f000\ntkrnlmp.exe

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 1921

Key : Analysis.Elapsed.mSec
Value: 2653

Key : Analysis.IO.Other.Mb
Value: 0

Key : Analysis.IO.Read.Mb
Value: 1

Key : Analysis.IO.Write.Mb
Value: 0

Key : Analysis.Init.CPU.mSec
Value: 421

Key : Analysis.Init.Elapsed.mSec
Value: 2486

Key : Analysis.Memory.CommitPeak.Mb
Value: 99

Key : Analysis.Version.DbgEng
Value: 10.0.27793.1000

Key : Analysis.Version.Description
Value: 10.2410.02.02 amd64fre

Key : Analysis.Version.Ext
Value: 1.2410.2.2

Key : Bugcheck.Code.LegacyAPI
Value: 0x116

Key : Bugcheck.Code.TargetModel
Value: 0x116

Key : Dump.Attributes.AsUlong
Value: 0x21008

Key : Dump.Attributes.DiagDataWrittenToHeader
Value: 1

Key : Dump.Attributes.ErrorCode
Value: 0x0

Key : Dump.Attributes.KernelGeneratedTriageDump
Value: 1

Key : Dump.Attributes.LastLine
Value: Dump completed successfully.

Key : Dump.Attributes.ProgressPercentage
Value: 0

Key : Failure.Bucket
Value: 0x116_IMAGE_nvlddmkm.sys

Key : Failure.Exception.IP.Address
Value: 0xfffff80178c46790

Key : Failure.Exception.IP.Module
Value: nvlddmkm

Key : Failure.Exception.IP.Offset
Value: 0x1856790

Key : Failure.Hash
Value: {c89bfe8c-ed39-f658-ef27-f2898997fdbd}


BUGCHECK_CODE: 116

BUGCHECK_P1: ffffe70f79371010

BUGCHECK_P2: fffff80178c46790

BUGCHECK_P3: ffffffffc000009a

BUGCHECK_P4: 4

FILE_IN_CAB: 031625-6984-01.dmp

DUMP_FILE_ATTRIBUTES: 0x21008
Kernel Generated Triage Dump

FAULTING_THREAD: ffffe70f75f56040

VIDEO_TDR_CONTEXT: dt dxgkrnl!_TDR_RECOVERY_CONTEXT ffffe70f79371010
Symbol dxgkrnl!_TDR_RECOVERY_CONTEXT not found.

PROCESS_OBJECT: 0000000000000004

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: System

STACK_TEXT:
ffffe584`9f2b58c8 fffff801`67de15ad : 00000000`00000116 ffffe70f`79371010 fffff801`78c46790 ffffffff`c000009a : nt!KeBugCheckEx
ffffe584`9f2b58d0 fffff801`68069f7e : fffff801`78c46790 ffffe70f`70930010 00000000`00002000 ffffe70f`709300d0 : dxgkrnl!TdrBugcheckOnTimeout+0x101
ffffe584`9f2b5910 fffff801`67df049d : ffffe70f`7092c000 00000000`00000000 00000000`00000004 00000000`00000000 : dxgkrnl!ADAPTER_RENDER::Reset+0x12a
ffffe584`9f2b5940 fffff801`67e26bf5 : ffff9681`991d0180 ffffe70f`75f56040 ffffe70f`00000000 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x589
ffffe584`9f2b59d0 fffff801`67e26d52 : ffffe70f`6a2d5260 ffffe70f`6469cd30 00000000`00000000 00000000`00000000 : dxgkrnl!TdrResetFromTimeout+0x15
ffffe584`9f2b5a00 fffff801`d6117b02 : ffffe70f`75f56040 ffffe70f`64723b60 ffffe584`9f2b5b00 ffffe70f`00000000 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x22
ffffe584`9f2b5a40 fffff801`d624fd8a : ffffe70f`75f56040 ffffe70f`75f56040 fffff801`d6117950 ffffe70f`64723b60 : nt!ExpWorkerThread+0x1b2
ffffe584`9f2b5bf0 fffff801`d647a024 : ffff9681`991d8180 ffffe70f`75f56040 fffff801`d624fd30 fffff801`d608b1cb : nt!PspSystemThreadStartup+0x5a
ffffe584`9f2b5c40 00000000`00000000 : ffffe584`9f2b6000 ffffe584`9f2b0000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34


SYMBOL_NAME: nvlddmkm+1856790

MODULE_NAME: nvlddmkm

IMAGE_NAME: nvlddmkm.sys

STACK_COMMAND: .process /r /p 0xffffe70f646c8040; .thread 0xffffe70f75f56040 ; kb

FAILURE_BUCKET_ID: 0x116_IMAGE_nvlddmkm.sys

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {c89bfe8c-ed39-f658-ef27-f2898997fdbd}

Followup: MachineOwner
---------
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Ryzen 5 3600
    Motherboard
    Gigabyte x570i Pro Wifi
    Memory
    2 x 8gb HyperX Fury DDR4
    Graphics Card(s)
    MSI RTX 2080 Super
    Monitor(s) Displays
    Samsung QN90B 4K TV 43 inch
    Screen Resolution
    Native 4K, usually use 1440p though
    Hard Drives
    2 SSD
    1 HDD
    PSU
    Corsair 750w
    Case
    Lian Li 011 Mini
    Cooling
    Corsair h100i Platinum
    Internet Speed
    1 gbps
    Browser
    Firefox
    Antivirus
    Windows Defender and Malwarebytes

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.3194
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26120.3291
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebuilt
    CPU
    Intel Core i9 13900K
    Motherboard
    Asus ProArt Z790 Creator WiFi - Bios 2703
    Memory
    Corsair Dominator Platinum 64gb 5600MT/s DDR5 Dual Channel
    Graphics Card(s)
    Sapphire NITRO+ AMD Radeon RX 7900 XTX Vapor-X 24GB
    Sound Card
    External DAC - Headphone Amplifier: Cambridge Audio DACMagic200M
    Monitor(s) Displays
    Panasonic MX950 Mini LED 55" TV 120hz
    Screen Resolution
    3840 x 2160 120hz
    Hard Drives
    Samsung 980 Pro 2TB (OS)
    Samsung 980 Pro 1TB (Files)
    Lexar NZ790 4TB
    LaCie d2 Professional 6TB external - USB 3.1
    Seagate One Touch 18TB external HD - USB 3.0
    PSU
    Corsair RM1200x Shift
    Case
    Corsair RGB Smart Case 5000x (white)
    Cooling
    Corsair iCue H150i Elite Capellix XT
    Keyboard
    Logitech K860
    Mouse
    Logitech MX Ergo Trackball
    Internet Speed
    Fibre 900/500 Mbps
    Browser
    Microsoft Edge Chromium
    Antivirus
    Bitdefender Total Security
    Other Info
    AMD Radeon Software & Drivers 24.12.1
    AOMEI Backupper Pro
    Dashlane password manager
    Logitech Brio 4K Webcam
    Orico 10-port powered USB 3.0 hub
  • Operating System
    Windows 11 Pro 24H2 26100.2894
    Computer type
    Laptop
    Manufacturer/Model
    Asus Vivobook X1605VA
    CPU
    Intel® Core™ i9-13900H
    Motherboard
    Asus X1605VA bios 309
    Memory
    32GB DDR4-3200 Dual channel
    Graphics card(s)
    *Intel Iris Xᵉ Graphics G7 (96EU) 32.0.101.6078
    Sound Card
    Realtek | Intel SST Bluetooth & USB
    Monitor(s) Displays
    16.0-inch, WUXGA 16:10 aspect ratio, IPS-level Panel
    Screen Resolution
    1920 x 1200 60hz
    Hard Drives
    512GB M.2 NVMe™ PCIe® 3.0 SSD
    Other Info
    720p Webcam
The OP has tried using DDU three times.
You're right. That didn't soak in with me so sorry about that. I'm wondering if the OP is installing the latest version of the driver issued yesterday 3/18/25
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.3194
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Hi everyone

I did use DDU in safe mode. Also I updated to the new driver today.

Small update, I have found online a way to extend TDRDELAY in registry editor, and applied these settings. I then played a game and everything seemed ok however I am now getting a new BSOD (DPC_WATCHDOG_VIOLATION (133)). This is a new error but says nvlddmkm.sys is still responsible.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Ryzen 5 3600
    Motherboard
    Gigabyte x570i Pro Wifi
    Memory
    2 x 8gb HyperX Fury DDR4
    Graphics Card(s)
    MSI RTX 2080 Super
    Monitor(s) Displays
    Samsung QN90B 4K TV 43 inch
    Screen Resolution
    Native 4K, usually use 1440p though
    Hard Drives
    2 SSD
    1 HDD
    PSU
    Corsair 750w
    Case
    Lian Li 011 Mini
    Cooling
    Corsair h100i Platinum
    Internet Speed
    1 gbps
    Browser
    Firefox
    Antivirus
    Windows Defender and Malwarebytes

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