Printers failing to print


dbartenstein

dbartenstein

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NH, USA
OS
Win 11 Pro (24H2 RP)
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I have two printers on my PC, a Brother and an HP, both attached wireless. ALl of a sudden I cannot reach either one from a print dialog. I can uninstall and reinstall, and I can reach the administrative parts of the printers in the browser, but when I go to print a test page I get the dialog with the message "Operation could not be completed error 0x000007d1). The specified driver is invalid.". I've cleaned out the ports, drivers, and registry entries a few times with no luck.
 
Windows Build/Version
22000.194

My Computers

System One System Two

  • OS
    Win 11 Pro (24H2 RP)
    Computer type
    Laptop
    Manufacturer/Model
    Acer AN515-54
    CPU
    Intel(R) Core(TM) i5-9300H CPU @ 2.40GHz 2.40 GHz
    Memory
    32GB
    Graphics Card(s)
    Nvidia GeForce GTX 1650, Intel UHD 630
    Monitor(s) Displays
    Acer CB272D
    Screen Resolution
    1920x1080
    Hard Drives
    256GB and 1T SSD
    Keyboard
    Logitech MX Keys
    Mouse
    Logitech MX Anywhere 3
    Internet Speed
    250MB
    Browser
    Edge
    Antivirus
    Microsoft Defender
  • Operating System
    Win 11 Pro (unsupported)
    Computer type
    Laptop
    Manufacturer/Model
    Dell E6410
    CPU
    Intel(R) Core(TM) i7 M620 CPU @ 2.67GHz (non-compliant)
    Memory
    8 GB
    Graphics card(s)
    NVIDIA NVS 3100M
    Screen Resolution
    1440x900
    Antivirus
    Windows Defender

My Computers

System One System Two

  • OS
    Windows 11 23H2 Current build
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    2x Eve Spectrum ES07D03 4K Gaming Monitor (Matte) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy)
    Screen Resolution
    3x 3840 x 2160
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM) } 3x Sabrent Rocket NVMe 4.0 1 TB SSD (USB)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    Arctic Liquid Freezer III 420 RGB + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3S | MX Master 3 for Business
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Browser
    Nightly (default) + Firefox (stable), Chrome, Edge , Arc
    Antivirus
    Defender + MB 5 Beta
  • Operating System
    ChromeOS Flex Dev Channel (current)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryville 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Keyboard
    Dell
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth

My Computers

System One System Two

  • OS
    Win 11 Pro (24H2 RP)
    Computer type
    Laptop
    Manufacturer/Model
    Acer AN515-54
    CPU
    Intel(R) Core(TM) i5-9300H CPU @ 2.40GHz 2.40 GHz
    Memory
    32GB
    Graphics Card(s)
    Nvidia GeForce GTX 1650, Intel UHD 630
    Monitor(s) Displays
    Acer CB272D
    Screen Resolution
    1920x1080
    Hard Drives
    256GB and 1T SSD
    Keyboard
    Logitech MX Keys
    Mouse
    Logitech MX Anywhere 3
    Internet Speed
    250MB
    Browser
    Edge
    Antivirus
    Microsoft Defender
  • Operating System
    Win 11 Pro (unsupported)
    Computer type
    Laptop
    Manufacturer/Model
    Dell E6410
    CPU
    Intel(R) Core(TM) i7 M620 CPU @ 2.67GHz (non-compliant)
    Memory
    8 GB
    Graphics card(s)
    NVIDIA NVS 3100M
    Screen Resolution
    1440x900
    Antivirus
    Windows Defender
Not sure exactly how this did it, but:

I rolled back to a restore point from a couple days ago, still had the issues.​
Uninstalled printer drivers - reinstalled from Mfr's latest on their support sites - still no go, same messages.​
Ran Windows Update and something called "HP Image" downloaded and installed. - Voila, things started working again.​

Not sure why HP software would have affected my Brother printer, but you can't argue with results.
 

My Computers

System One System Two

  • OS
    Win 11 Pro (24H2 RP)
    Computer type
    Laptop
    Manufacturer/Model
    Acer AN515-54
    CPU
    Intel(R) Core(TM) i5-9300H CPU @ 2.40GHz 2.40 GHz
    Memory
    32GB
    Graphics Card(s)
    Nvidia GeForce GTX 1650, Intel UHD 630
    Monitor(s) Displays
    Acer CB272D
    Screen Resolution
    1920x1080
    Hard Drives
    256GB and 1T SSD
    Keyboard
    Logitech MX Keys
    Mouse
    Logitech MX Anywhere 3
    Internet Speed
    250MB
    Browser
    Edge
    Antivirus
    Microsoft Defender
  • Operating System
    Win 11 Pro (unsupported)
    Computer type
    Laptop
    Manufacturer/Model
    Dell E6410
    CPU
    Intel(R) Core(TM) i7 M620 CPU @ 2.67GHz (non-compliant)
    Memory
    8 GB
    Graphics card(s)
    NVIDIA NVS 3100M
    Screen Resolution
    1440x900
    Antivirus
    Windows Defender
Maybe both printers are using an HP wireless module?

Not really sure, but at least you got it working!
 

My Computers

System One System Two

  • OS
    Windows 11 23H2 Current build
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    2x Eve Spectrum ES07D03 4K Gaming Monitor (Matte) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy)
    Screen Resolution
    3x 3840 x 2160
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM) } 3x Sabrent Rocket NVMe 4.0 1 TB SSD (USB)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    Arctic Liquid Freezer III 420 RGB + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3S | MX Master 3 for Business
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Browser
    Nightly (default) + Firefox (stable), Chrome, Edge , Arc
    Antivirus
    Defender + MB 5 Beta
  • Operating System
    ChromeOS Flex Dev Channel (current)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryville 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Keyboard
    Dell
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
HP have had "flakey" drivers / software since Windows 10 for my 2 printers.

They cant make up their mind if the installer from "Smart app" or the general download installer should be used.

The latter is preferred for all print quality / scanner properties , but does not always load properly , especially in Windows 11
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 / Windows 3.11 Emulator
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self build Dec 2023
    CPU
    Pentium I9 14900K
    Motherboard
    Asus Rog Z790/ E WIFI II
    Memory
    64 GB Corsair Dominator DDR5
    Graphics Card(s)
    AMD RX 590 8GB Special
    Sound Card
    Rog Realtek Codec ALC 4080 internal + Creative Soundblaster X3 External
    Monitor(s) Displays
    32" Toshiba PC / TV
    Screen Resolution
    1920 x 1080
    Hard Drives
    4 x Corsair MP 600 Pro 500GB M2 drives ( Main ), + Samsung M2 USB +Corsair M2 Ext USB+ Hitachi Sata Drive
    PSU
    1000 w
    Case
    NZXT Phantom 240 , 5 fans built in system
    Cooling
    Silentium PC Spartan 5 Max
    Keyboard
    Seenda Luminous
    Mouse
    1) Aston Martin DB9 Car , 2) McLaren Yellow P2 car , 3) Seenda Wireless
    Internet Speed
    385 mbps
    Browser
    6 Main ones, inter changeable
    Antivirus
    Norton 360 , 10 User
    Other Info
    Pertelian X2040 ,
    Echo Show 8"
    Logitech Z906 speakers
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Microsoft Surface Go
    Memory
    8GB
    Hard Drives
    128 GB and 256 GB Micro SD
allexjon5580 said:
HP have had "flakey" drivers / software since Windows 10 for my 2 printers.
Click to expand...
Tweakfiend said:
HP have had "flakey" drivers / software since Windows 10 for my 2 printers.

They cant make up their mind if the installer from "Smart app" or the general download installer should be used.

The latter is preferred for all print quality / scanner properties , but does not always load properly , especially in Windows 11
Click to expand...

what kind of flaky HP drivers? and for which HP printer models? be specific on these you guys.

my HP ENVY printers (HP Envy 4500 and HP Envy Photo 7800 series) with their latest drivers installed work fine on Win11 with no issues
 

My Computer

System One

  • OS
    windows 10 ltsc
I think a lot has to do with if your HP printer was made before HP split to HP Inc and HP Enterprise.
 

My Computer

System One

  • OS
    Windows XP/7/8/8.1/10/11, Linux, Android, FreeBSD Unix
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 15 9570
    CPU
    Intel® Core™ i7-8750H 8th Gen 2.2Ghz up to 4.1Ghz
    Motherboard
    Dell XPS 15 9570
    Memory
    64GB using 2x32GB CL16 Mushkin redLine modules
    Graphics Card(s)
    Intel UHD 630 & NVIDIA GeForce GTX 1050 Ti with 4GB DDR5
    Sound Card
    Realtek ALC3266-CG
    Monitor(s) Displays
    15.6" 4K Touch UltraHD 3840x2160 made by Sharp
    Screen Resolution
    3840x2160
    Hard Drives
    Toshiba KXG60ZNV1T02 NVMe 1TB SSD
    PSU
    Dell XPS 15 9570
    Case
    Dell XPS 15 9570
    Cooling
    Stock
    Keyboard
    Stock
    Mouse
    SwitftPoint ProPoint
    Internet Speed
    Comcast/XFinity 1.44Gbps/42.5Mbps
    Browser
    Microsoft EDGE (Chromium based) & Google Chrome
    Antivirus
    Windows Defender that came with Windows
I have a Lexmark e120n. I sent a page to print. No sign of it or an error message. Three hours later, out popped the page.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Paradigit
    CPU
    Core i7
    Motherboard
    ASUS PRIME B560M-A
    Memory
    16 GB
    Graphics Card(s)
    On-board Graphics
    Sound Card
    On-Board Sound Card
    Monitor(s) Displays
    SAMSUNG 27"
    Screen Resolution
    1920 x1080
    Hard Drives
    Intel 1GB NVMe SSD
    Internet Speed
    500 Mb/s
Almighty1 said:
I think a lot has to do with if your HP printer was made before HP split to HP Inc and HP Enterprise.
Click to expand...
That has nothing to do with it, you are using a preview version of Windows 11 and drivers arent' released by HP or Brother or any other thing yet. Have a wonderful day Almighty1, though please do respect other people's opinions. Thank you :)
 

My Computer

System One

I have the same IP Dev version as the OP with an HP LaserJetPro M148dw and an HP OfficeJet Pro 9015 with no issue but they are connected to my Router via Ethernet cable which allows both Wired and Wireless/Wi-Fi access from my other computers.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
Shawnlovehorses said:
That has nothing to do with it, you are using a preview version of Windows 11 and drivers arent' released by HP or Brother or any other thing yet. Have a wonderful day Almighty1, though please do respect other people's opinions. Thank you :)
Click to expand...
Ofcourse it does because for some printers like mines which is considered high-end, HP Officejet Pro X576dw has not actually had any drivers released since Windows 7 unless one uses the Universal Print drivers. I didn't have any problems as long as I reinstall the same version of the drivers over the existing drivers. That last comment wasn't necessary as like anything else, it's a opinion which is why I said I think. So if it has Windows 10 drivers, then that should be better.
 

My Computer

System One

  • OS
    Windows XP/7/8/8.1/10/11, Linux, Android, FreeBSD Unix
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 15 9570
    CPU
    Intel® Core™ i7-8750H 8th Gen 2.2Ghz up to 4.1Ghz
    Motherboard
    Dell XPS 15 9570
    Memory
    64GB using 2x32GB CL16 Mushkin redLine modules
    Graphics Card(s)
    Intel UHD 630 & NVIDIA GeForce GTX 1050 Ti with 4GB DDR5
    Sound Card
    Realtek ALC3266-CG
    Monitor(s) Displays
    15.6" 4K Touch UltraHD 3840x2160 made by Sharp
    Screen Resolution
    3840x2160
    Hard Drives
    Toshiba KXG60ZNV1T02 NVMe 1TB SSD
    PSU
    Dell XPS 15 9570
    Case
    Dell XPS 15 9570
    Cooling
    Stock
    Keyboard
    Stock
    Mouse
    SwitftPoint ProPoint
    Internet Speed
    Comcast/XFinity 1.44Gbps/42.5Mbps
    Browser
    Microsoft EDGE (Chromium based) & Google Chrome
    Antivirus
    Windows Defender that came with Windows
My printer (HP Envy 4507) had been flaky since early Windows 10 until I gave it a static IP address and stopped auto off. Rock solid since.
 

My Computers

System One System Two

  • OS
    Win 11 Home & Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Vivobook
    CPU
    AMD Ryzen™ 7 7730U
    Motherboard
    M1605YA
    Memory
    15.0GB Dual-Channel DDR4 @ 1596MHz (22-22-22-52)
    Graphics Card(s)
    512MB ATI AMD Radeon Graphics (ASUStek Computer Inc)
    Monitor(s) Displays
    Generic PnP Monitor (1920x1200@60Hz) - P1 PLUS (1920x1080@59Hz)
    Screen Resolution
    1920 X 1200
    Hard Drives
    953GB Western Digital WD
    PSU
    45 Watts
    Mouse
    Lenovo Bluetooth.
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    32 GB DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    Samsung 970 Evo Plus 2TB NVMe M.2
    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
Almighty1 said:
Ofcourse it does because for some printers like mines which is considered high-end, HP Officejet Pro X576dw has not actually had any drivers released since Windows 7 unless one uses the Universal Print drivers. I didn't have any problems as long as I reinstall the same version of the drivers over the existing drivers. That last comment wasn't necessary as like anything else, it's a opinion which is why I said I think. So if it has Windows 10 drivers, then that should be better.
Click to expand...
I respect that :) You're right and have a good day!
 

My Computer

System One

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