Random crashes without BSOD

centrix · Nov 9, 2024

Hi everybody,
@zbook
I did as you recommended and the computer was running all day.
There were a couple of crashes.
Eventlogs share link...: download eventlogs
May be you can find some other hints..

The I3 CPU has been delivered and therefore, if there is enough time tomorrow i am going to replace the CPU.
Lets see what will happen then....

I will keep you informed...

zbook · Nov 9, 2024

How did you decide to replace the CPU?

Why not swap test the PSU?

(It was reported replaced but there were no BSOD)

centrix · Nov 9, 2024

because I already replaced the PSU as you can read in my initial post...

I swaped everything except the mainboard, CPU and drive C:

zbook · Nov 9, 2024

see the edit

centrix · Nov 9, 2024

There were never BSOD...not a single BSOD occurred since the first start.
That is the reason why it is so difficult to find the culprit.
And in this forum is also no section for "crases without BSOD" but this section is definitely the best choice to post an looking for support...

zbook · Nov 9, 2024

If the CPU replacement works you're set.

If the computer continues to have unexpected shutdowns and restarts then see if there any findings while stress testing.

Run the multiple 1 hour OCCT tests > post images or share links.

OCBASE/OCCT : Free, all-in-one stability, stress test, benchmark and monitoring tool for your PC

Ocbase is the home of OCCT, the most popular all-in-one stability / stress testing / benchmarking / monitoring tool available for PC

www.ocbase.com

centrix · Nov 9, 2024

Thank you zbook,

thats the difficult part with this issue... I did many stresstest with different tools and all of them run perfectly fine.
The behaviour is so weird because sometimes there are 3 crashes within an hour, on the other hand, no crashes for two days.
It does not matter either the computer is in idle and doing absolutely nothing or I am working on it....
It just happens immediately and without any pre signs....
I had to deal with many strange errors in the last 20 years, some of them were really difficult to solve. But this one is different...
We will see...
THANK YOU for your support....

zbook · Nov 9, 2024

centrix said:
I did many stresstest with different tools

Which stress tests had been used?

Swap testing is very often needed to identify the malfunctioning or incompatible component.

Please post Speccy results.

Download Speccy | Find your computer specs, free!

Speccy - find the details of your computer's specs. Great for spotting issues or finding compatible upgrades. Download the latest version today.

www.ccleaner.com

centrix · Nov 16, 2024

Hi everybody,

sorry for waiting, it took me some time replacing further parts.
What I did:

- replaced the CPU
- replaced the M2 drive with Windows with an SSD on an Sata port with a new installed Windows.
- just to be sure, I not only swapped the RAM, I replaced with another manufacturer.
- so all drives (also USB drives) have been replaced.
@zbook it seems there are no drives left for further scans. What do you mean, may be a driver problem?

It crased twice with these changings and at the moment I am waiting for another crash to give me the final reason for a motherboard RMA.

I am still very interesstet in your opinion and input.

Thank to everybody that tried to help me so far.

I will keep you informed.

zbook · Nov 16, 2024

Today is 11/16.

The prior post was 11/9.

Post a new V2 after the next crash.

centrix · Nov 17, 2024

Hi Zbook,

the mainboard was already removed and wrapped in for RMA.
But I am wondering how further stresstests or V2 could help finding the culprit since there is no initial hardware left than the mainboard.
If a driver is the reason, then it would be visible in the previous logs as well.

I try to follow every possible solution; so I did as you told me before.
But at this point I don't see how further tests and logs might could help. (sorry for critics, but I just can't follow your conclusions)

I do probably not know all facts or reasons you might have, but I would appreciate if you could explain your conclusion.
It will take some time until the RMA will be done.

Thank you so far...

zbook · Nov 17, 2024

Had you run OCCT?

Drivers?

Swap testing is frequently required to identify malfunctioning or incompatible hardware.

centrix · Nov 17, 2024

No, since the mainboard was already removed .....
Drivers attached from a previous post....

Random crashes without BSOD

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