recovery gray out

C

clfmoher

Well-known member

Local time

9:50 PM

Posts

28

OS

win11

• Nov 21, 2024

• #1

system > recovery "fix problems using windows update" is gray out

why ?

using 23h2 windows 11

 

My Computer

System One

• OS

  win11

  Computer type

  PC/Desktop

  Manufacturer/Model

  asustek computer

  CPU

  Processor 12th Gen Intel(R) Core(TM) i9-12900KF, 3201 M

  Motherboard

  Processor 12th Gen Intel(R) Core(TM) i9-12900KF, 3187 Mhz, 16 Core(s), 24 Logical Processor(s)

cereberus

Well-known member

Guru

VIP

Local time

5:50 AM

Posts

7,115

OS

Windows 11 Pro + Win11 Canary VM.

• Nov 21, 2024

• #2

clfmoher said:

system > recovery "fix problems using windows update" is gray out

why ?

using 23h2 windows 11

Click to expand...

run following from an admin command prompt and post image

Code:

reagentc /info

 

My Computer

System One

• OS

  Windows 11 Pro + Win11 Canary VM.

  Computer type

  Laptop

  Manufacturer/Model

  ASUS Zenbook 14

  CPU

  I9 13th gen i9-13900H 2.60 GHZ

  Motherboard

  Yep, Laptop has one.

  Memory

  16 GB soldered

  Graphics Card(s)

  Integrated Intel Iris XE

  Sound Card

  Realtek built in

  Monitor(s) Displays

  laptop OLED screen

  Screen Resolution

  2880x1800 touchscreen

  Hard Drives

  1 TB NVME SSD (only weakness is only one slot)

  PSU

  Internal + 65W thunderbolt USB4 charger

  Case

  Yep, got one

  Cooling

  Stella Artois (UK pint cans - 568 ml) - extra cost.

  Keyboard

  Built in UK keybd

  Mouse

  Bluetooth , wireless dongled, wired

  Internet Speed

  900 mbs (ethernet), wifi 6 typical 350-450 mb/s both up and down

  Browser

  Edge

  Antivirus

  Defender

  Other Info

  TPM 2.0, 2xUSB4 thunderbolt, 1xUsb3 (usb a), 1xUsb-c, hdmi out, 3.5 mm audio out/in combo, ASUS backlit trackpad (inc. switchable number pad)
  
  Macrium Reflect Home V8
  Office 365 Family (6 users each 1TB onedrive space)
  Hyper-V (a vm runs almost as fast as my older laptop)

C

clfmoher

Well-known member

Thread Starter

Local time

9:50 PM

Posts

28

OS

win11

• Nov 23, 2024

• #3

tried at command prompt(admin) reagentc /info. included is screen capture -grayout "fix problem using windows update"

 

Attachments

• 
  ScreenCapture_20241123093306802.webp

  27.4 KB · Views: 1

My Computer

System One

• OS

  win11

  Computer type

  PC/Desktop

  Manufacturer/Model

  asustek computer

  CPU

  Processor 12th Gen Intel(R) Core(TM) i9-12900KF, 3201 M

  Motherboard

  Processor 12th Gen Intel(R) Core(TM) i9-12900KF, 3187 Mhz, 16 Core(s), 24 Logical Processor(s)