Solved Remote Desktop Connection

fixer · Jul 10, 2024

I have a Win 10 Pro PC upstairs which I want to access from my Win 11 Pro laptop downstairs using Windows Remote Desktop but get this error every time I attempt to access it. I have had this working previously but it's driving me daft this time. Suggestions very welcome.

neemobeer · Jul 10, 2024

Are you appending COMPUTERNAME or IP to the username? IP\LOCAL_USER / password

fixer · Jul 10, 2024

neemobeer said:
Are you appending COMPUTERNAME or IP to the username? IP\LOCAL_USER / password

Neither works

neemobeer · Jul 10, 2024

Is 3389 open on the target system?

Powershell command

Powershell:

Test-NetConnection -Port 3389 -ComputerName <IP>

fixer · Jul 10, 2024

Sorry for delay but stairs are difficult for me now. Anyway Powershell doesn't like the word 'test'

fixer · Jul 10, 2024

Checked 3389 in command prompt and it is not open. How do I open it?

neemobeer · Jul 10, 2024

If you haven't made any changes to the remote desktop services I would suggest checking the firewall profile in use on the Win11 machine. From that machine use the following Powershell command, I also suggest running Powershell "as admin" in case you need to switch the profile.

Powershell:

Get-NetConnectionProfile

# If NetworkCategory is Public you need to change it to Private
# To Change to Private...
Set-NetConnectionProfile -NetworkCategory Private

fixer · Jul 10, 2024

The network connection profile is Private

I did manage to open 3389 (assumed it was UDP) but same error remains

neemobeer · Jul 10, 2024

RDP is TCP

On the Win11 box

Press [window key + x]
Click System
Advanced System Settings
Remote tab
Under 'Remote Desktop' make sure remote connections are allowed
Click the 'Select Users' button and make sure the user you which to auth with is listed (add if not)

fixer · Jul 10, 2024

OK, will have to battle the stairs again

fixer · Jul 10, 2024

Sorry guys, this is proving just too difficult. I'll just carry on without RDP for now.

antspants · Jul 10, 2024

I had a similar issue when I first used remote desktop.

For me, it turned out that because I had never used a password to login to the computer I was trying to connect to, when Remote Desktop tried to connect, the target computer refused the connection because it didn't recognise its own password (as a password had never been used to log into the target computer)

In general; I have been seeing lately, that Remote Desktop has an issue in some cases, connecting to a computer that is set to use a pin as apposed to passwords. I don’t think you’re alone with this problem.

I would try first:

Going upstairs (sorry) and logging into Windows using your Microsoft Account & Password. Then retry remote desktop.
- I believe this needs to be done at leat once so that the target computer knows its own password for future connections/reference.

If you have previously used a password to log into Windows on the target computer, then I am not sure why it wont connect, less the following suggestion.

I would try disabling the pin login on the target computer to see if that helps with the connection (as read in other forums).

Is there any way you can move the computer downstairs, or the downstairs computer upstairs whilst you try to work this out? Or are both desktops and one of them not a laptop?

I wish you luck

antspants · Jul 10, 2024

To add, I have never had to do the following, but it makes sense.

The video is voiceless and has a horrible whistling background track, I’d suggest turning the volume down to avoid going bananas. A lot of pausing might be required.

fixer · Jul 11, 2024

@antspants

That is all so helpful. Hopefully I'll be able to have a go at it today if I can find somewhere nearby upstairs to plug the laptop in. It's a heavy PC upstairs.

antspants · Jul 11, 2024

fixer said:
@antspants

That is all so helpful. Hopefully I'll be able to have a go at it today if I can find somewhere nearby upstairs to plug the laptop in. It's a heavy PC upstairs.

Good plan, fixer!

fixer · Jul 11, 2024

@antspants

You suggestion has worked!! My problem was the same as yours - I had never used a password to login to the PC before. Can't tell you how pleased I am - no more struggling with those darned stairs

antspants · Jul 11, 2024

fixer said:
@antspants

You suggestion has worked!! My problem was the same as yours - I had never used a password to login to the PC before. Can't tell you how pleased I am - no more struggling with those darned stairs

I am really happy to hear this, fixer. I’m super glad I could help you.

Happy computing! Cheers!

hsehestedt · Jul 13, 2024

The bottom line is this: If you logon using Windows Hello (something other than a password), then all you need to do is logon to the system one time using the password and then Remote Desktop will work from then on.

Solved Remote Desktop Connection

Well-known member

My Computers

Well-known member

My Computer

Well-known member

My Computers

Well-known member

My Computer

Well-known member

My Computers

Well-known member

My Computers

Well-known member

My Computer

Well-known member

My Computers

Well-known member

My Computer

Well-known member

My Computers

Well-known member

My Computers

Like a rolling drone.

My Computers

Like a rolling drone.

My Computers

Well-known member

My Computers

Like a rolling drone.

My Computers

Well-known member

My Computers

Like a rolling drone.

My Computers

Well-known member

My Computers

Similar threads