Surface Laptop 7 Restarting Itself


Gryffin

Gryffin

Member
Local time
6:28 PM
Posts
6
OS
Windows 11
Hi, I'm using a brand new Microsoft Surface Laptop 7. My build is Version 24H2. OS 26100.2605. I've taken very good care of it. But it keeps restarting itself. It happens under the following circumstance/s.
  • The lid is closed.
  • The computer is put to sleep.
  • The screen is locked.
Normally, I just lock my screen and close the lid. But sometimes I put it to sleep before closing the lid. But when I open up my screen again, it has restarted itself. Happens constently. I looked into every setting I could find and basically turned anything off that might cause a problem. Here are some screenshots.

Any ideas? Thank you for your help.
 
Windows Build/Version
Version 24H2. OS 26100.2605

Attachments

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My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Microsoft Surface Laptop 7 64-bit
    CPU
    Snapdragon X 10-core X1P64100 @ 3.40 GHz
    Memory
    16 GB
Screenshot 2025-01-16 215348.webp

Are you shutting down storage after 1 minute when plugged in?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    Laptop
    Manufacturer/Model
    ASUSTeK COMPUTER INC. TUF Gaming FX705GM
    CPU
    2.20 gigahertz Intel i7-8750H Hyper-threaded 12 cores
    Motherboard
    ASUSTeK COMPUTER INC. FX705GM 1.0
    Memory
    24428 Megabytes
    Graphics Card(s)
    Intel(R) UHD Graphics 630 / NVIDIA GeForce GTX 1060
    Sound Card
    Intel(R) Display Audio / Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (17.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9
    Hard Drives
    2 SSD SATA/NVM Express 1.3
    WDS500G2B0A-00SM50 500.1 GB
    WDCSDAPNUW-1002 256 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & IGB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender
    Other Info
    VMs of Windows 11 stable/Beta/Dev/Canary
    VM of XeroLinux- Arch based & Debian 13 (Trixie)
  • Operating System
    Windows 11 Insider Canary
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
    Memory
    8 GB
    Graphics card(s)
    AMD Radeon R5 M420
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3
    Screen Resolution
    1600X900 16:9
    Hard Drives
    1TB 5400RPM
OAT said:
View attachment 122317

Are you shutting down storage after 1 minute when plugged in?
Click to expand...
Good catch! Thanks. That must have been a mistake reducing to zero maybe? I fixed it now. Regardless, the restart thing has been happening when not plugged in as well.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Microsoft Surface Laptop 7 64-bit
    CPU
    Snapdragon X 10-core X1P64100 @ 3.40 GHz
    Memory
    16 GB
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