System freezing after sleep


retexan599

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Location
Houston TX USA
OS
Windows 11 24H2 26100.3775
Windows 11 24H2 26100.3476
I am having a problem where the system will not boot into Windows after sleep. This is a new issue, only appearing last 3-4 days.

Example: Instigating sleep by right click on the start menu. It goes to sleep. When I try to reactivate, it will not boot into Windows; just has a blank screen with a blue spinning circle. Screen unresponsive to keys or mouse. I power the computer off with the power switch. Powering on returns to that unresponsive screen. I was able to get Windows to boot by going to the HP diagnostics menu (repeatedly pressing ESC, then F11, then do a System Restore from the HP menu. The restored system boots into Windows ok.

I have now set all sleep related timers to ‘Never’ to avoid a repeat.

Would appreciate any thoughts on why this has happened to me and how to avoid a repeat.

Thanks.
 

My Computer

System One

  • OS
    Windows 11 24H2 26100.3775
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Envy Desktop TE02-0xxx
    CPU
    2.10GHz Intel 12th Gen Core i7-12700
    Motherboard
    HP 'BlizzardU' 894B 10; Chipset Intel ADL Z690
    Memory
    16GB
    Graphics Card(s)
    NVIDIA GeForce 3050
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    HP27er
    Screen Resolution
    1920x1080
    Hard Drives
    256GB NVMe SSD
    2TB HDD
    PSU
    600W
    Case
    Desktop Tower
    Cooling
    Air
    Keyboard
    Logitech K350
    Mouse
    Logitech M510
    Internet Speed
    25Mps (Max)
    Browser
    Chrome
    Antivirus
    Windows native security
    Other Info
    HP replaced SSD under warranty in November, 2023.
you could try resetting the hibernation file.

see if that improves the situation.
best of luck, Steve ..
 

My Computers

System One System Two

  • OS
    .. Debian 13 'Testing' .. Windows 11 24H2 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP 24" AiO
    CPU
    Ryzen 7 5825u
    Motherboard
    HP
    Memory
    64GB DDR4 3200
    Graphics Card(s)
    Ryzen 7 5825u
    Sound Card
    RealTek
    Monitor(s) Displays
    24" HP AiO
    Hard Drives
    1TB WD Blue SN580 M2 SSD Partitioned.
    2x 1TB USB HDD External Backup/Storage.
    Internet Speed
    900MB full fibre
    Browser
    Firefox ESR & Thunderbird
    Antivirus
    ClamAV TK
    Other Info
    Mainly Open Source Software
  • Operating System
    Ubuntu 22.04.5 LTS
    Computer type
    Laptop
    Manufacturer/Model
    Dell 13" Latitude 2017
    CPU
    i5 7200u
    Motherboard
    Dell
    Memory
    16GB DDR4
    Graphics card(s)
    Intel
    Sound Card
    Intel
    Monitor(s) Displays
    13" Dell Laptop
    Hard Drives
    250GB Crucial 2.5" SSD
    Mouse
    Gerenic 3 button
    Internet Speed
    WiFi only
    Browser
    FireFox
    Antivirus
    ClamAV TK
    Other Info
    Mainly Open Source Software
you could try resetting the hibernation file.

see if that improves the situation.
best of luck, Steve ..
I should have mentioned that I have a desktop PC which does not have a hibernate option (as far as I know). Even so, I went to the tutorial and followed its Option 2 and turned off hibernate just in case:
1744241742696.webp
I'll see whether that helps the problem. Thanks.
 

My Computer

System One

  • OS
    Windows 11 24H2 26100.3775
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Envy Desktop TE02-0xxx
    CPU
    2.10GHz Intel 12th Gen Core i7-12700
    Motherboard
    HP 'BlizzardU' 894B 10; Chipset Intel ADL Z690
    Memory
    16GB
    Graphics Card(s)
    NVIDIA GeForce 3050
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    HP27er
    Screen Resolution
    1920x1080
    Hard Drives
    256GB NVMe SSD
    2TB HDD
    PSU
    600W
    Case
    Desktop Tower
    Cooling
    Air
    Keyboard
    Logitech K350
    Mouse
    Logitech M510
    Internet Speed
    25Mps (Max)
    Browser
    Chrome
    Antivirus
    Windows native security
    Other Info
    HP replaced SSD under warranty in November, 2023.

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