Troubleshooting loss of USB function - software or hardware & why


RDG

RDG

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B0rn2luz!
Just plugged in my Seagate Portable Drive 2T 2N1AP5-500 which I use to routinely backup my PC [Lenovo ThinKCentre M720s Type 10ST]. I here the "alert" sound when something is plugged in and the drive light comes on and I can hear it working if I hold it close. Tried it on my other PC & it works. Recently, when trying to add Bluetooth function to this PC and updating drivers, I got a Windows update error [Install error - 0x800700b7] and followed the steps I found online to correct it. As far as I know everything is up to date, but maybe not. Never could get this PC to recognize the Bluetooth speakers as anything other than a "device" so gave up on that but now I've hit a brick wall just trying to do a basic backup. Are there any drivers I should update?
 
Windows Build/Version
Win11 Pro, Version 10.0.22631 Build 22631

My Computer

System One

  • OS
    B0rn2luz!
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    Intel(R) Core(TM) i5-8500 CPU @ 3.00GHz
    Memory
    Storage: 4.6 TB, Installed RAM: 32 GB (31.9 GB usable)
    Cooling
    No fan
    Internet Speed
    Fiber optics 600-700 download and upload
    Browser
    Firefox
    Antivirus
    Avast
    Other Info
    Product Number: 10ST008NUS
Have you checked Disk Management to see if it shows there? If it does assure it has a drive letter assigned so File Explorer can see it/use it. Sometimes a problem exists if using a different USB port.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
  • Like
Reactions: RDG
Berton said:
Have you checked Disk Management to see if it shows there? If it does assure it has a drive letter assigned so File Explorer can see it/use it. Sometimes a problem exists if using a different USB port.
Click to expand...
It does not show in Disk Management or Device Manager.
 

My Computer

System One

  • OS
    B0rn2luz!
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    Intel(R) Core(TM) i5-8500 CPU @ 3.00GHz
    Memory
    Storage: 4.6 TB, Installed RAM: 32 GB (31.9 GB usable)
    Cooling
    No fan
    Internet Speed
    Fiber optics 600-700 download and upload
    Browser
    Firefox
    Antivirus
    Avast
    Other Info
    Product Number: 10ST008NUS
It might be worth downloading and installing the free version of MiniTool Partition Wizard. I've had partitions on drives not show up in Disk Management but shown in Partition Wizard. Very simple to assign a drive letter too. And also, it's just a fantastic app to have lying around anyway.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations v. 24H2 build 26100.3037
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-build, June 2024
    CPU
    AMD Ryzen 9 7950X3D 16-core @ 4.2GHz base (delidded)
    Motherboard
    Asus ProArt X670E-CREATOR WIFI, American Megatrends UEFI v. 2704 released 2025/01/23
    Memory
    128GB (4x 32GB) G.SKILL Trident Z5 Neo DDR5-6000 AMD EXPO
    Graphics Card(s)
    1x PNY Nvidia RTX A2000, 12GB GDDR6 ECC, PCIe 4.0, 4x mini-DisplayPort 1.4
    Sound Card
    Onboard (Realtek S1220A 7.1 surround sound high-definition audio codecs)
    Monitor(s) Displays
    1x LG Electronics 27UD58-B 27-inch IPS panel on DisplayPort 1.4
    Screen Resolution
    4K, 3840 x 2160 @ 60Hz
    Hard Drives
    1TB Crucial T705 PCIe 5.0 NVMe M.2 (system)
    2TB Samsung SSD 870 EVO SATA 2.5" (miscellaneous)
    256GB Samsung SSD 850 PRO SATA 2.5" (games)
    250GB Samsung SSD 860 EVO SATA 2.5" (VMs)
    2TB Crucial X10 Pro USB 3.2 Gen 2x2 portable SSD (backups)
    1TB Netac US9 USB 3.2 Gen 2 pen drive SSD (EDC, archive, Brave portable)
    PSU
    1600W be quiet! Dark Power Pro 13, fully modular, 80 Plus Titanium, ATX 3.0
    Case
    Lian Li PC-9FB aluminium mid-tower, black
    Cooling
    Air - Noctua NH-U12A chromax.black CPU cooler (offset, direct-die), 3x 120mm Noctua NF-A12x25 chromax.black.swap case fans
    Keyboard
    Cherry Stream, wired
    Mouse
    Logitech MX Master 3
    Internet Speed
    FTTP - 1Gbps down, 110Mbps up
    Browser
    Brave
    Antivirus
    G DATA Internet Security
    Other Info
    Oracle VirtualBox, MiniTool Partition Wizard Pro Ultimate, Macrium Reflect X Home, ExpressVPN, AdGuard for Windows, Quad9 secure DNS, Dashlane password manager
    ~~~~~~~~~~~~~~~~~~~~
    Non sequitur: I have a Windows 95 VM set up *exactly* the way my long-departed Pentium 120 machine had been in 1995, complete with 1024 x 768 screen resolution, Doom, Encarta 95, Office 95 and Netscape Navigator. It tickles me pink. Have magnanimously decided to run with 512MB of RAM instead of the measly 32MB of the original. The little things in life do matter.
    ~~~~~~~~~~~~~~~~~~~~
  • Operating System
    Windows 11 Pro v. 24H2 build 26100.3037
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion x360 Convertible 14-dy0517sa laptop/tablet combo
    CPU
    11th Gen Intel Core i5-1135G7 4-core @ 2.4GHz base
    Motherboard
    Hewlett-Packard M45032-601, Insyde UEFI v. F.26 rev. A released 2024/12/10
    Memory
    16GB (2x 8GB) Crucial CT2K8G4SFRA32A DDR4-3200
    Graphics card(s)
    Onboard (Intel Iris Xe Graphics)
    Sound Card
    Onboard (Realtek high-definition audio codecs, HP Audio Boost, Bang & Olufsen audio enhancements)
    Monitor(s) Displays
    Integrated 14-inch IPS touchscreen
    Screen Resolution
    FHD, 1920 x 1080 @ 60Hz
    Hard Drives
    256GB Samsung PM991a PCIe 3.0 NVMe M.2 (system)
    2TB SanDisk Extreme PRO microSDXC card (miscellaneous)
    PSU
    45W Hewlett-Packard L25296-002 19.5V 2.31A power brick
    Case
    Recycled metal
    Cooling
    Air - 1x Hewlett-Packard M45024-001 centrifugal CPU/GPU cooling fan
    Mouse
    Logitech MX Master 3
    Keyboard
    Integrated, standard non-backlit UK layout
    Internet Speed
    FTTP - 1Gbps down, 110Mbps up
    Browser
    Brave
    Antivirus
    G DATA Internet Security
    Other Info
    MiniTool Partition Wizard Pro Ultimate, Macrium Reflect X Home, ExpressVPN, AdGuard for Windows, Quad9 secure DNS, Dashlane password manager
    ~~~~~~~~~~~~~~~~~~~~
    Originally bought for my youngest sprog to use at university, but her path is unwinding in a different direction, so I've duly snaffled it.
    ~~~~~~~~~~~~~~~~~~~~
  • Like
Reactions: RDG
Does a USB thumb drive work in the same USB port?
 

My Computers

System One System Two

  • OS
    Windows 11 26100.3025
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Amd Threadripper 7970X
    Motherboard
    Gigabyte TRX50 Aero D
    Memory
    128GB (4 X 32) G.Skill DDR5 6400 (RDIMM)
    Graphics Card(s)
    Gigabyte RTX 4090 OC
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Philips 27E1N8900 OLED
    Screen Resolution
    3840 X 2160 @ 60Hz
    Hard Drives
    Crucial T700 2TB M.2 NVME SSD
    WD 4TB Blue SATA SSD
    Seagate 18TB IronWolf Pro
    PSU
    BeQuiet! Straight Power 12 1500W
    Case
    Lian Li 011 Dynamic Evo XL
    Cooling
    SilverStone Technology XE360-TR5, with 3 Phanteks T30 fans
    Keyboard
    Logitech K120 (wired)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    2000/300 Mbps (down/up)
  • Operating System
    windows 11 26100.3025
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-13900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB G.Skill DDR5-6000
    Graphics card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Asus PA329C
    Screen Resolution
    3840 X 2160 @60Hz
    Hard Drives
    WDC SN850 1TB
    8TB Seagate Ironwolf
    4TB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Lian Li 011 Dynamic Evo
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Mouse
    Logitech M500s (wired)
    Keyboard
    Logitech K120 (wired)
Checked Settings for Windows updates and there were some so updated and restarted and still cannot find drive. I've tried numerous usb slots and an old Passport portable drive shows up when plugged in. For some reason the Seagate doesn't.
 

My Computer

System One

  • OS
    B0rn2luz!
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    Intel(R) Core(TM) i5-8500 CPU @ 3.00GHz
    Memory
    Storage: 4.6 TB, Installed RAM: 32 GB (31.9 GB usable)
    Cooling
    No fan
    Internet Speed
    Fiber optics 600-700 download and upload
    Browser
    Firefox
    Antivirus
    Avast
    Other Info
    Product Number: 10ST008NUS
@Dissip It DOES show up in Partition wizard!DiskManagement Lenovo.webppartition wizard.webp
 

My Computer

System One

  • OS
    B0rn2luz!
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    Intel(R) Core(TM) i5-8500 CPU @ 3.00GHz
    Memory
    Storage: 4.6 TB, Installed RAM: 32 GB (31.9 GB usable)
    Cooling
    No fan
    Internet Speed
    Fiber optics 600-700 download and upload
    Browser
    Firefox
    Antivirus
    Avast
    Other Info
    Product Number: 10ST008NUS
Grab Lenovo updates. Head to Lenovo’s site, punch in your model (M720s), and download chipset and USB drivers. Install, restart, and test

easy peasy
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
  • Like
Reactions: RDG
Brilliant. Just assign it a drive letter.

EDIT: Just right-click on the drive and choose "Change Letter".
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations v. 24H2 build 26100.3037
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-build, June 2024
    CPU
    AMD Ryzen 9 7950X3D 16-core @ 4.2GHz base (delidded)
    Motherboard
    Asus ProArt X670E-CREATOR WIFI, American Megatrends UEFI v. 2704 released 2025/01/23
    Memory
    128GB (4x 32GB) G.SKILL Trident Z5 Neo DDR5-6000 AMD EXPO
    Graphics Card(s)
    1x PNY Nvidia RTX A2000, 12GB GDDR6 ECC, PCIe 4.0, 4x mini-DisplayPort 1.4
    Sound Card
    Onboard (Realtek S1220A 7.1 surround sound high-definition audio codecs)
    Monitor(s) Displays
    1x LG Electronics 27UD58-B 27-inch IPS panel on DisplayPort 1.4
    Screen Resolution
    4K, 3840 x 2160 @ 60Hz
    Hard Drives
    1TB Crucial T705 PCIe 5.0 NVMe M.2 (system)
    2TB Samsung SSD 870 EVO SATA 2.5" (miscellaneous)
    256GB Samsung SSD 850 PRO SATA 2.5" (games)
    250GB Samsung SSD 860 EVO SATA 2.5" (VMs)
    2TB Crucial X10 Pro USB 3.2 Gen 2x2 portable SSD (backups)
    1TB Netac US9 USB 3.2 Gen 2 pen drive SSD (EDC, archive, Brave portable)
    PSU
    1600W be quiet! Dark Power Pro 13, fully modular, 80 Plus Titanium, ATX 3.0
    Case
    Lian Li PC-9FB aluminium mid-tower, black
    Cooling
    Air - Noctua NH-U12A chromax.black CPU cooler (offset, direct-die), 3x 120mm Noctua NF-A12x25 chromax.black.swap case fans
    Keyboard
    Cherry Stream, wired
    Mouse
    Logitech MX Master 3
    Internet Speed
    FTTP - 1Gbps down, 110Mbps up
    Browser
    Brave
    Antivirus
    G DATA Internet Security
    Other Info
    Oracle VirtualBox, MiniTool Partition Wizard Pro Ultimate, Macrium Reflect X Home, ExpressVPN, AdGuard for Windows, Quad9 secure DNS, Dashlane password manager
    ~~~~~~~~~~~~~~~~~~~~
    Non sequitur: I have a Windows 95 VM set up *exactly* the way my long-departed Pentium 120 machine had been in 1995, complete with 1024 x 768 screen resolution, Doom, Encarta 95, Office 95 and Netscape Navigator. It tickles me pink. Have magnanimously decided to run with 512MB of RAM instead of the measly 32MB of the original. The little things in life do matter.
    ~~~~~~~~~~~~~~~~~~~~
  • Operating System
    Windows 11 Pro v. 24H2 build 26100.3037
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion x360 Convertible 14-dy0517sa laptop/tablet combo
    CPU
    11th Gen Intel Core i5-1135G7 4-core @ 2.4GHz base
    Motherboard
    Hewlett-Packard M45032-601, Insyde UEFI v. F.26 rev. A released 2024/12/10
    Memory
    16GB (2x 8GB) Crucial CT2K8G4SFRA32A DDR4-3200
    Graphics card(s)
    Onboard (Intel Iris Xe Graphics)
    Sound Card
    Onboard (Realtek high-definition audio codecs, HP Audio Boost, Bang & Olufsen audio enhancements)
    Monitor(s) Displays
    Integrated 14-inch IPS touchscreen
    Screen Resolution
    FHD, 1920 x 1080 @ 60Hz
    Hard Drives
    256GB Samsung PM991a PCIe 3.0 NVMe M.2 (system)
    2TB SanDisk Extreme PRO microSDXC card (miscellaneous)
    PSU
    45W Hewlett-Packard L25296-002 19.5V 2.31A power brick
    Case
    Recycled metal
    Cooling
    Air - 1x Hewlett-Packard M45024-001 centrifugal CPU/GPU cooling fan
    Mouse
    Logitech MX Master 3
    Keyboard
    Integrated, standard non-backlit UK layout
    Internet Speed
    FTTP - 1Gbps down, 110Mbps up
    Browser
    Brave
    Antivirus
    G DATA Internet Security
    Other Info
    MiniTool Partition Wizard Pro Ultimate, Macrium Reflect X Home, ExpressVPN, AdGuard for Windows, Quad9 secure DNS, Dashlane password manager
    ~~~~~~~~~~~~~~~~~~~~
    Originally bought for my youngest sprog to use at university, but her path is unwinding in a different direction, so I've duly snaffled it.
    ~~~~~~~~~~~~~~~~~~~~
  • Like
Reactions: RDG
Dissip said:
It might be worth downloading and installing the free version of MiniTool Partition Wizard. I've had partitions on drives not show up in Disk Management but shown in Partition Wizard. Very simple to assign a drive letter too. And also, it's just a fantastic app to have lying around anyway.
Click to expand...
kito991 said:
Grab Lenovo updates. Head to Lenovo’s site, punch in your model (M720s), and download chipset and USB drivers. Install, restart, and test

easy peasy
Click to expand...
Ran auto updates and it said none were needed. Under manual updates, many are available:
Updates-1.webpUpdate-2.webp
 

My Computer

System One

  • OS
    B0rn2luz!
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    Intel(R) Core(TM) i5-8500 CPU @ 3.00GHz
    Memory
    Storage: 4.6 TB, Installed RAM: 32 GB (31.9 GB usable)
    Cooling
    No fan
    Internet Speed
    Fiber optics 600-700 download and upload
    Browser
    Firefox
    Antivirus
    Avast
    Other Info
    Product Number: 10ST008NUS
kito991 said:
Grab Lenovo updates. Head to Lenovo’s site, punch in your model (M720s), and download chipset and USB drivers. Install, restart, and test

easy peasy
Click to expand...
Chipset? chipset.webp
 

My Computer

System One

  • OS
    B0rn2luz!
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    Intel(R) Core(TM) i5-8500 CPU @ 3.00GHz
    Memory
    Storage: 4.6 TB, Installed RAM: 32 GB (31.9 GB usable)
    Cooling
    No fan
    Internet Speed
    Fiber optics 600-700 download and upload
    Browser
    Firefox
    Antivirus
    Avast
    Other Info
    Product Number: 10ST008NUS
Screenshot 2025-01-27 182838.webp
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations v. 24H2 build 26100.3037
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-build, June 2024
    CPU
    AMD Ryzen 9 7950X3D 16-core @ 4.2GHz base (delidded)
    Motherboard
    Asus ProArt X670E-CREATOR WIFI, American Megatrends UEFI v. 2704 released 2025/01/23
    Memory
    128GB (4x 32GB) G.SKILL Trident Z5 Neo DDR5-6000 AMD EXPO
    Graphics Card(s)
    1x PNY Nvidia RTX A2000, 12GB GDDR6 ECC, PCIe 4.0, 4x mini-DisplayPort 1.4
    Sound Card
    Onboard (Realtek S1220A 7.1 surround sound high-definition audio codecs)
    Monitor(s) Displays
    1x LG Electronics 27UD58-B 27-inch IPS panel on DisplayPort 1.4
    Screen Resolution
    4K, 3840 x 2160 @ 60Hz
    Hard Drives
    1TB Crucial T705 PCIe 5.0 NVMe M.2 (system)
    2TB Samsung SSD 870 EVO SATA 2.5" (miscellaneous)
    256GB Samsung SSD 850 PRO SATA 2.5" (games)
    250GB Samsung SSD 860 EVO SATA 2.5" (VMs)
    2TB Crucial X10 Pro USB 3.2 Gen 2x2 portable SSD (backups)
    1TB Netac US9 USB 3.2 Gen 2 pen drive SSD (EDC, archive, Brave portable)
    PSU
    1600W be quiet! Dark Power Pro 13, fully modular, 80 Plus Titanium, ATX 3.0
    Case
    Lian Li PC-9FB aluminium mid-tower, black
    Cooling
    Air - Noctua NH-U12A chromax.black CPU cooler (offset, direct-die), 3x 120mm Noctua NF-A12x25 chromax.black.swap case fans
    Keyboard
    Cherry Stream, wired
    Mouse
    Logitech MX Master 3
    Internet Speed
    FTTP - 1Gbps down, 110Mbps up
    Browser
    Brave
    Antivirus
    G DATA Internet Security
    Other Info
    Oracle VirtualBox, MiniTool Partition Wizard Pro Ultimate, Macrium Reflect X Home, ExpressVPN, AdGuard for Windows, Quad9 secure DNS, Dashlane password manager
    ~~~~~~~~~~~~~~~~~~~~
    Non sequitur: I have a Windows 95 VM set up *exactly* the way my long-departed Pentium 120 machine had been in 1995, complete with 1024 x 768 screen resolution, Doom, Encarta 95, Office 95 and Netscape Navigator. It tickles me pink. Have magnanimously decided to run with 512MB of RAM instead of the measly 32MB of the original. The little things in life do matter.
    ~~~~~~~~~~~~~~~~~~~~
  • Operating System
    Windows 11 Pro v. 24H2 build 26100.3037
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion x360 Convertible 14-dy0517sa laptop/tablet combo
    CPU
    11th Gen Intel Core i5-1135G7 4-core @ 2.4GHz base
    Motherboard
    Hewlett-Packard M45032-601, Insyde UEFI v. F.26 rev. A released 2024/12/10
    Memory
    16GB (2x 8GB) Crucial CT2K8G4SFRA32A DDR4-3200
    Graphics card(s)
    Onboard (Intel Iris Xe Graphics)
    Sound Card
    Onboard (Realtek high-definition audio codecs, HP Audio Boost, Bang & Olufsen audio enhancements)
    Monitor(s) Displays
    Integrated 14-inch IPS touchscreen
    Screen Resolution
    FHD, 1920 x 1080 @ 60Hz
    Hard Drives
    256GB Samsung PM991a PCIe 3.0 NVMe M.2 (system)
    2TB SanDisk Extreme PRO microSDXC card (miscellaneous)
    PSU
    45W Hewlett-Packard L25296-002 19.5V 2.31A power brick
    Case
    Recycled metal
    Cooling
    Air - 1x Hewlett-Packard M45024-001 centrifugal CPU/GPU cooling fan
    Mouse
    Logitech MX Master 3
    Keyboard
    Integrated, standard non-backlit UK layout
    Internet Speed
    FTTP - 1Gbps down, 110Mbps up
    Browser
    Brave
    Antivirus
    G DATA Internet Security
    Other Info
    MiniTool Partition Wizard Pro Ultimate, Macrium Reflect X Home, ExpressVPN, AdGuard for Windows, Quad9 secure DNS, Dashlane password manager
    ~~~~~~~~~~~~~~~~~~~~
    Originally bought for my youngest sprog to use at university, but her path is unwinding in a different direction, so I've duly snaffled it.
    ~~~~~~~~~~~~~~~~~~~~
  • Like
Reactions: RDG
Dissip said:
View attachment 123426
Click to expand...
I tried changing the drive letter on my other PC earlier, in hopes that would make a difference. Is that is what this does? Or, since I am doing it on the PC where it is not being recognized, it may work in this case?
 

My Computer

System One

  • OS
    B0rn2luz!
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    Intel(R) Core(TM) i5-8500 CPU @ 3.00GHz
    Memory
    Storage: 4.6 TB, Installed RAM: 32 GB (31.9 GB usable)
    Cooling
    No fan
    Internet Speed
    Fiber optics 600-700 download and upload
    Browser
    Firefox
    Antivirus
    Avast
    Other Info
    Product Number: 10ST008NUS
Yes. In your screenshot I can see that your MyRESQUE drive isn't assigned a drive letter. If you give it one that should clear up the problem.

Just click Apply bottom left and Bob's your uncle.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations v. 24H2 build 26100.3037
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-build, June 2024
    CPU
    AMD Ryzen 9 7950X3D 16-core @ 4.2GHz base (delidded)
    Motherboard
    Asus ProArt X670E-CREATOR WIFI, American Megatrends UEFI v. 2704 released 2025/01/23
    Memory
    128GB (4x 32GB) G.SKILL Trident Z5 Neo DDR5-6000 AMD EXPO
    Graphics Card(s)
    1x PNY Nvidia RTX A2000, 12GB GDDR6 ECC, PCIe 4.0, 4x mini-DisplayPort 1.4
    Sound Card
    Onboard (Realtek S1220A 7.1 surround sound high-definition audio codecs)
    Monitor(s) Displays
    1x LG Electronics 27UD58-B 27-inch IPS panel on DisplayPort 1.4
    Screen Resolution
    4K, 3840 x 2160 @ 60Hz
    Hard Drives
    1TB Crucial T705 PCIe 5.0 NVMe M.2 (system)
    2TB Samsung SSD 870 EVO SATA 2.5" (miscellaneous)
    256GB Samsung SSD 850 PRO SATA 2.5" (games)
    250GB Samsung SSD 860 EVO SATA 2.5" (VMs)
    2TB Crucial X10 Pro USB 3.2 Gen 2x2 portable SSD (backups)
    1TB Netac US9 USB 3.2 Gen 2 pen drive SSD (EDC, archive, Brave portable)
    PSU
    1600W be quiet! Dark Power Pro 13, fully modular, 80 Plus Titanium, ATX 3.0
    Case
    Lian Li PC-9FB aluminium mid-tower, black
    Cooling
    Air - Noctua NH-U12A chromax.black CPU cooler (offset, direct-die), 3x 120mm Noctua NF-A12x25 chromax.black.swap case fans
    Keyboard
    Cherry Stream, wired
    Mouse
    Logitech MX Master 3
    Internet Speed
    FTTP - 1Gbps down, 110Mbps up
    Browser
    Brave
    Antivirus
    G DATA Internet Security
    Other Info
    Oracle VirtualBox, MiniTool Partition Wizard Pro Ultimate, Macrium Reflect X Home, ExpressVPN, AdGuard for Windows, Quad9 secure DNS, Dashlane password manager
    ~~~~~~~~~~~~~~~~~~~~
    Non sequitur: I have a Windows 95 VM set up *exactly* the way my long-departed Pentium 120 machine had been in 1995, complete with 1024 x 768 screen resolution, Doom, Encarta 95, Office 95 and Netscape Navigator. It tickles me pink. Have magnanimously decided to run with 512MB of RAM instead of the measly 32MB of the original. The little things in life do matter.
    ~~~~~~~~~~~~~~~~~~~~
  • Operating System
    Windows 11 Pro v. 24H2 build 26100.3037
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion x360 Convertible 14-dy0517sa laptop/tablet combo
    CPU
    11th Gen Intel Core i5-1135G7 4-core @ 2.4GHz base
    Motherboard
    Hewlett-Packard M45032-601, Insyde UEFI v. F.26 rev. A released 2024/12/10
    Memory
    16GB (2x 8GB) Crucial CT2K8G4SFRA32A DDR4-3200
    Graphics card(s)
    Onboard (Intel Iris Xe Graphics)
    Sound Card
    Onboard (Realtek high-definition audio codecs, HP Audio Boost, Bang & Olufsen audio enhancements)
    Monitor(s) Displays
    Integrated 14-inch IPS touchscreen
    Screen Resolution
    FHD, 1920 x 1080 @ 60Hz
    Hard Drives
    256GB Samsung PM991a PCIe 3.0 NVMe M.2 (system)
    2TB SanDisk Extreme PRO microSDXC card (miscellaneous)
    PSU
    45W Hewlett-Packard L25296-002 19.5V 2.31A power brick
    Case
    Recycled metal
    Cooling
    Air - 1x Hewlett-Packard M45024-001 centrifugal CPU/GPU cooling fan
    Mouse
    Logitech MX Master 3
    Keyboard
    Integrated, standard non-backlit UK layout
    Internet Speed
    FTTP - 1Gbps down, 110Mbps up
    Browser
    Brave
    Antivirus
    G DATA Internet Security
    Other Info
    MiniTool Partition Wizard Pro Ultimate, Macrium Reflect X Home, ExpressVPN, AdGuard for Windows, Quad9 secure DNS, Dashlane password manager
    ~~~~~~~~~~~~~~~~~~~~
    Originally bought for my youngest sprog to use at university, but her path is unwinding in a different direction, so I've duly snaffled it.
    ~~~~~~~~~~~~~~~~~~~~
  • Like
Reactions: RDG
Dissip said:
Bummer. Indeed the device has no drive letter BUT despite changing it in MiniTool .... looks hopeful at this point ... when I click apply is reverts to having no drive letter!
Click to expand...
 

My Computer

System One

  • OS
    B0rn2luz!
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    Intel(R) Core(TM) i5-8500 CPU @ 3.00GHz
    Memory
    Storage: 4.6 TB, Installed RAM: 32 GB (31.9 GB usable)
    Cooling
    No fan
    Internet Speed
    Fiber optics 600-700 download and upload
    Browser
    Firefox
    Antivirus
    Avast
    Other Info
    Product Number: 10ST008NUS
Well, now I'm stumped. I really had my hopes pinned there. I'm afraid that's all I've got to offer. Only thing I can think of now is that the drive is maybe about to shuffle off this mortal coil. Sorry mate.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations v. 24H2 build 26100.3037
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-build, June 2024
    CPU
    AMD Ryzen 9 7950X3D 16-core @ 4.2GHz base (delidded)
    Motherboard
    Asus ProArt X670E-CREATOR WIFI, American Megatrends UEFI v. 2704 released 2025/01/23
    Memory
    128GB (4x 32GB) G.SKILL Trident Z5 Neo DDR5-6000 AMD EXPO
    Graphics Card(s)
    1x PNY Nvidia RTX A2000, 12GB GDDR6 ECC, PCIe 4.0, 4x mini-DisplayPort 1.4
    Sound Card
    Onboard (Realtek S1220A 7.1 surround sound high-definition audio codecs)
    Monitor(s) Displays
    1x LG Electronics 27UD58-B 27-inch IPS panel on DisplayPort 1.4
    Screen Resolution
    4K, 3840 x 2160 @ 60Hz
    Hard Drives
    1TB Crucial T705 PCIe 5.0 NVMe M.2 (system)
    2TB Samsung SSD 870 EVO SATA 2.5" (miscellaneous)
    256GB Samsung SSD 850 PRO SATA 2.5" (games)
    250GB Samsung SSD 860 EVO SATA 2.5" (VMs)
    2TB Crucial X10 Pro USB 3.2 Gen 2x2 portable SSD (backups)
    1TB Netac US9 USB 3.2 Gen 2 pen drive SSD (EDC, archive, Brave portable)
    PSU
    1600W be quiet! Dark Power Pro 13, fully modular, 80 Plus Titanium, ATX 3.0
    Case
    Lian Li PC-9FB aluminium mid-tower, black
    Cooling
    Air - Noctua NH-U12A chromax.black CPU cooler (offset, direct-die), 3x 120mm Noctua NF-A12x25 chromax.black.swap case fans
    Keyboard
    Cherry Stream, wired
    Mouse
    Logitech MX Master 3
    Internet Speed
    FTTP - 1Gbps down, 110Mbps up
    Browser
    Brave
    Antivirus
    G DATA Internet Security
    Other Info
    Oracle VirtualBox, MiniTool Partition Wizard Pro Ultimate, Macrium Reflect X Home, ExpressVPN, AdGuard for Windows, Quad9 secure DNS, Dashlane password manager
    ~~~~~~~~~~~~~~~~~~~~
    Non sequitur: I have a Windows 95 VM set up *exactly* the way my long-departed Pentium 120 machine had been in 1995, complete with 1024 x 768 screen resolution, Doom, Encarta 95, Office 95 and Netscape Navigator. It tickles me pink. Have magnanimously decided to run with 512MB of RAM instead of the measly 32MB of the original. The little things in life do matter.
    ~~~~~~~~~~~~~~~~~~~~
  • Operating System
    Windows 11 Pro v. 24H2 build 26100.3037
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion x360 Convertible 14-dy0517sa laptop/tablet combo
    CPU
    11th Gen Intel Core i5-1135G7 4-core @ 2.4GHz base
    Motherboard
    Hewlett-Packard M45032-601, Insyde UEFI v. F.26 rev. A released 2024/12/10
    Memory
    16GB (2x 8GB) Crucial CT2K8G4SFRA32A DDR4-3200
    Graphics card(s)
    Onboard (Intel Iris Xe Graphics)
    Sound Card
    Onboard (Realtek high-definition audio codecs, HP Audio Boost, Bang & Olufsen audio enhancements)
    Monitor(s) Displays
    Integrated 14-inch IPS touchscreen
    Screen Resolution
    FHD, 1920 x 1080 @ 60Hz
    Hard Drives
    256GB Samsung PM991a PCIe 3.0 NVMe M.2 (system)
    2TB SanDisk Extreme PRO microSDXC card (miscellaneous)
    PSU
    45W Hewlett-Packard L25296-002 19.5V 2.31A power brick
    Case
    Recycled metal
    Cooling
    Air - 1x Hewlett-Packard M45024-001 centrifugal CPU/GPU cooling fan
    Mouse
    Logitech MX Master 3
    Keyboard
    Integrated, standard non-backlit UK layout
    Internet Speed
    FTTP - 1Gbps down, 110Mbps up
    Browser
    Brave
    Antivirus
    G DATA Internet Security
    Other Info
    MiniTool Partition Wizard Pro Ultimate, Macrium Reflect X Home, ExpressVPN, AdGuard for Windows, Quad9 secure DNS, Dashlane password manager
    ~~~~~~~~~~~~~~~~~~~~
    Originally bought for my youngest sprog to use at university, but her path is unwinding in a different direction, so I've duly snaffled it.
    ~~~~~~~~~~~~~~~~~~~~
  • Like
Reactions: RDG
Mark your Partition as Active or Inactive in Windows (4 Ways)

It might have something to do with the disk being set as active. It should show up as none, like in my screenshot. Have a look at the above article, it may mean a deep dive into DiskPart :eek1:

Caution is in order, diskpart is very powerful and doesn't care about your problems.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations v. 24H2 build 26100.3037
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-build, June 2024
    CPU
    AMD Ryzen 9 7950X3D 16-core @ 4.2GHz base (delidded)
    Motherboard
    Asus ProArt X670E-CREATOR WIFI, American Megatrends UEFI v. 2704 released 2025/01/23
    Memory
    128GB (4x 32GB) G.SKILL Trident Z5 Neo DDR5-6000 AMD EXPO
    Graphics Card(s)
    1x PNY Nvidia RTX A2000, 12GB GDDR6 ECC, PCIe 4.0, 4x mini-DisplayPort 1.4
    Sound Card
    Onboard (Realtek S1220A 7.1 surround sound high-definition audio codecs)
    Monitor(s) Displays
    1x LG Electronics 27UD58-B 27-inch IPS panel on DisplayPort 1.4
    Screen Resolution
    4K, 3840 x 2160 @ 60Hz
    Hard Drives
    1TB Crucial T705 PCIe 5.0 NVMe M.2 (system)
    2TB Samsung SSD 870 EVO SATA 2.5" (miscellaneous)
    256GB Samsung SSD 850 PRO SATA 2.5" (games)
    250GB Samsung SSD 860 EVO SATA 2.5" (VMs)
    2TB Crucial X10 Pro USB 3.2 Gen 2x2 portable SSD (backups)
    1TB Netac US9 USB 3.2 Gen 2 pen drive SSD (EDC, archive, Brave portable)
    PSU
    1600W be quiet! Dark Power Pro 13, fully modular, 80 Plus Titanium, ATX 3.0
    Case
    Lian Li PC-9FB aluminium mid-tower, black
    Cooling
    Air - Noctua NH-U12A chromax.black CPU cooler (offset, direct-die), 3x 120mm Noctua NF-A12x25 chromax.black.swap case fans
    Keyboard
    Cherry Stream, wired
    Mouse
    Logitech MX Master 3
    Internet Speed
    FTTP - 1Gbps down, 110Mbps up
    Browser
    Brave
    Antivirus
    G DATA Internet Security
    Other Info
    Oracle VirtualBox, MiniTool Partition Wizard Pro Ultimate, Macrium Reflect X Home, ExpressVPN, AdGuard for Windows, Quad9 secure DNS, Dashlane password manager
    ~~~~~~~~~~~~~~~~~~~~
    Non sequitur: I have a Windows 95 VM set up *exactly* the way my long-departed Pentium 120 machine had been in 1995, complete with 1024 x 768 screen resolution, Doom, Encarta 95, Office 95 and Netscape Navigator. It tickles me pink. Have magnanimously decided to run with 512MB of RAM instead of the measly 32MB of the original. The little things in life do matter.
    ~~~~~~~~~~~~~~~~~~~~
  • Operating System
    Windows 11 Pro v. 24H2 build 26100.3037
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion x360 Convertible 14-dy0517sa laptop/tablet combo
    CPU
    11th Gen Intel Core i5-1135G7 4-core @ 2.4GHz base
    Motherboard
    Hewlett-Packard M45032-601, Insyde UEFI v. F.26 rev. A released 2024/12/10
    Memory
    16GB (2x 8GB) Crucial CT2K8G4SFRA32A DDR4-3200
    Graphics card(s)
    Onboard (Intel Iris Xe Graphics)
    Sound Card
    Onboard (Realtek high-definition audio codecs, HP Audio Boost, Bang & Olufsen audio enhancements)
    Monitor(s) Displays
    Integrated 14-inch IPS touchscreen
    Screen Resolution
    FHD, 1920 x 1080 @ 60Hz
    Hard Drives
    256GB Samsung PM991a PCIe 3.0 NVMe M.2 (system)
    2TB SanDisk Extreme PRO microSDXC card (miscellaneous)
    PSU
    45W Hewlett-Packard L25296-002 19.5V 2.31A power brick
    Case
    Recycled metal
    Cooling
    Air - 1x Hewlett-Packard M45024-001 centrifugal CPU/GPU cooling fan
    Mouse
    Logitech MX Master 3
    Keyboard
    Integrated, standard non-backlit UK layout
    Internet Speed
    FTTP - 1Gbps down, 110Mbps up
    Browser
    Brave
    Antivirus
    G DATA Internet Security
    Other Info
    MiniTool Partition Wizard Pro Ultimate, Macrium Reflect X Home, ExpressVPN, AdGuard for Windows, Quad9 secure DNS, Dashlane password manager
    ~~~~~~~~~~~~~~~~~~~~
    Originally bought for my youngest sprog to use at university, but her path is unwinding in a different direction, so I've duly snaffled it.
    ~~~~~~~~~~~~~~~~~~~~
Since the drive works and had been recognized on this PC prior to the Win Update error, can you guess from what the following what might have been changed. Seems it would not have just singled out the Seagate drive but my feeble brain knows and understand too little to rule anything out. What I did to clear the error:
This problem is usually related to a Windows Update inconsistency, resetting the Windows Update components will force the Windows Update to download the update files again and should fix this problem.

Step 1: Check if doesn't have any corrupt files on the windows.
1-Right-Click on Start then click on Windows Terminal (admin)
2- Type these commands.
sfc /scannow (and press Enter)
Dism /Online /Cleanup-Image /ScanHealth (and press Enter)
Dism /Online /Cleanup-Image /CheckHealth (and press Enter)

3- The DISM tool will report whether the image is healthy, repairable, or non-repairable. If the image is repairable, you can use the /RestoreHealth argument to repair the image.
4-Type this command and press Enter:
Dism /Online /Cleanup-Image /RestoreHealth

Step 2: Reset Windows Update components
1-Right-Click on Start then click on Windows Terminal(admin)
2-Type these commands:
net stop wuauserv (and press Enter)
net stop cryptSvc (and press Enter)
net stop bits (and press Enter)
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old (and press Enter)
ren C:\Windows\System32\catroot2 Catroot2.old (and press Enter)
net start wuauserv (and press Enter)
net start cryptSvc (and press Enter)
net start bits (and press Enter)
netsh winsock reset (and press Enter)
3-Reboot your PC
Click to expand...
 

My Computer

System One

  • OS
    B0rn2luz!
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    Intel(R) Core(TM) i5-8500 CPU @ 3.00GHz
    Memory
    Storage: 4.6 TB, Installed RAM: 32 GB (31.9 GB usable)
    Cooling
    No fan
    Internet Speed
    Fiber optics 600-700 download and upload
    Browser
    Firefox
    Antivirus
    Avast
    Other Info
    Product Number: 10ST008NUS
Dissip said:
Well, now I'm stumped. I really had my hopes pinned there. I'm afraid that's all I've got to offer. Only thing I can think of now is that the drive is maybe about to shuffle off this mortal coil. Sorry mate.
Click to expand...
Yes. Actually thought it might be dead until I checked it on the other PC. So a routine backup has ended up taking a whole day to troubleshoot. Thanks for keeping me company, anyway! Have looked at Seagate's troubleshooting and end up at the same dead end. The drive is there but cannot be assigned a drive letter. Mind boggling. I always try to buy the highly rated, most trusted and darned if I don't seem to fail just after the warranty expires every time. And these things are babied and kept safe. Feeling cursed.
 

My Computer

System One

  • OS
    B0rn2luz!
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    Intel(R) Core(TM) i5-8500 CPU @ 3.00GHz
    Memory
    Storage: 4.6 TB, Installed RAM: 32 GB (31.9 GB usable)
    Cooling
    No fan
    Internet Speed
    Fiber optics 600-700 download and upload
    Browser
    Firefox
    Antivirus
    Avast
    Other Info
    Product Number: 10ST008NUS
Maybe you just have The Touch, like Midas but with less gold. Sorry we couldn't resolve the issue.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations v. 24H2 build 26100.3037
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-build, June 2024
    CPU
    AMD Ryzen 9 7950X3D 16-core @ 4.2GHz base (delidded)
    Motherboard
    Asus ProArt X670E-CREATOR WIFI, American Megatrends UEFI v. 2704 released 2025/01/23
    Memory
    128GB (4x 32GB) G.SKILL Trident Z5 Neo DDR5-6000 AMD EXPO
    Graphics Card(s)
    1x PNY Nvidia RTX A2000, 12GB GDDR6 ECC, PCIe 4.0, 4x mini-DisplayPort 1.4
    Sound Card
    Onboard (Realtek S1220A 7.1 surround sound high-definition audio codecs)
    Monitor(s) Displays
    1x LG Electronics 27UD58-B 27-inch IPS panel on DisplayPort 1.4
    Screen Resolution
    4K, 3840 x 2160 @ 60Hz
    Hard Drives
    1TB Crucial T705 PCIe 5.0 NVMe M.2 (system)
    2TB Samsung SSD 870 EVO SATA 2.5" (miscellaneous)
    256GB Samsung SSD 850 PRO SATA 2.5" (games)
    250GB Samsung SSD 860 EVO SATA 2.5" (VMs)
    2TB Crucial X10 Pro USB 3.2 Gen 2x2 portable SSD (backups)
    1TB Netac US9 USB 3.2 Gen 2 pen drive SSD (EDC, archive, Brave portable)
    PSU
    1600W be quiet! Dark Power Pro 13, fully modular, 80 Plus Titanium, ATX 3.0
    Case
    Lian Li PC-9FB aluminium mid-tower, black
    Cooling
    Air - Noctua NH-U12A chromax.black CPU cooler (offset, direct-die), 3x 120mm Noctua NF-A12x25 chromax.black.swap case fans
    Keyboard
    Cherry Stream, wired
    Mouse
    Logitech MX Master 3
    Internet Speed
    FTTP - 1Gbps down, 110Mbps up
    Browser
    Brave
    Antivirus
    G DATA Internet Security
    Other Info
    Oracle VirtualBox, MiniTool Partition Wizard Pro Ultimate, Macrium Reflect X Home, ExpressVPN, AdGuard for Windows, Quad9 secure DNS, Dashlane password manager
    ~~~~~~~~~~~~~~~~~~~~
    Non sequitur: I have a Windows 95 VM set up *exactly* the way my long-departed Pentium 120 machine had been in 1995, complete with 1024 x 768 screen resolution, Doom, Encarta 95, Office 95 and Netscape Navigator. It tickles me pink. Have magnanimously decided to run with 512MB of RAM instead of the measly 32MB of the original. The little things in life do matter.
    ~~~~~~~~~~~~~~~~~~~~
  • Operating System
    Windows 11 Pro v. 24H2 build 26100.3037
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion x360 Convertible 14-dy0517sa laptop/tablet combo
    CPU
    11th Gen Intel Core i5-1135G7 4-core @ 2.4GHz base
    Motherboard
    Hewlett-Packard M45032-601, Insyde UEFI v. F.26 rev. A released 2024/12/10
    Memory
    16GB (2x 8GB) Crucial CT2K8G4SFRA32A DDR4-3200
    Graphics card(s)
    Onboard (Intel Iris Xe Graphics)
    Sound Card
    Onboard (Realtek high-definition audio codecs, HP Audio Boost, Bang & Olufsen audio enhancements)
    Monitor(s) Displays
    Integrated 14-inch IPS touchscreen
    Screen Resolution
    FHD, 1920 x 1080 @ 60Hz
    Hard Drives
    256GB Samsung PM991a PCIe 3.0 NVMe M.2 (system)
    2TB SanDisk Extreme PRO microSDXC card (miscellaneous)
    PSU
    45W Hewlett-Packard L25296-002 19.5V 2.31A power brick
    Case
    Recycled metal
    Cooling
    Air - 1x Hewlett-Packard M45024-001 centrifugal CPU/GPU cooling fan
    Mouse
    Logitech MX Master 3
    Keyboard
    Integrated, standard non-backlit UK layout
    Internet Speed
    FTTP - 1Gbps down, 110Mbps up
    Browser
    Brave
    Antivirus
    G DATA Internet Security
    Other Info
    MiniTool Partition Wizard Pro Ultimate, Macrium Reflect X Home, ExpressVPN, AdGuard for Windows, Quad9 secure DNS, Dashlane password manager
    ~~~~~~~~~~~~~~~~~~~~
    Originally bought for my youngest sprog to use at university, but her path is unwinding in a different direction, so I've duly snaffled it.
    ~~~~~~~~~~~~~~~~~~~~
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Reactions: RDG
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