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zbook said:

S.M.A.R.T. Attribute: Uncorrectable Sector Count | Knowledge Base

Attribute ID: 198 (0xC6) Hard drives, supporting this attribute Samsung, Seagate, IBM (Hitachi), Fujitsu (not all models), Maxtor, Western Digital (not all models) Description Uncorrectable Sector Count S.M.A.R.T. parameter is a critical parameter and indicates the quantity of uncorrectable...
kb.acronis.com kb.acronis.com



Hard disk case: weak sectors

There are weak sectors found on the hard disk surface
www.hdsentinel.com www.hdsentinel.com
Click to expand...
Here are the results, Plz check them..
 

Attachments

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER
    Memory
    8 GB DDR4
    Graphics Card(s)
    NVIDIA GeForce 1650Ti
    Screen Resolution
    1920*1080
    Hard Drives
    500 GB SSD
    Internet Speed
    50 MBPS
    Browser
    Chrome
  • Operating System
    Microsoft Windows 11 (10.0) Professional 64-bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    Intel
    CPU
    Intel® Core™ i7-3770S CPU @ 3.10GHz
    Motherboard
    Intel DH77KC
    Memory
    16384 MB || Dual Channel (128 bit) DDR3-SDRAM
    Graphics card(s)
    NVIDIA NVS 300 (512 MB)
    Monitor(s) Displays
    Dell Computer DELL S2240L (DELD053) - 2
    Screen Resolution
    21.7 inches (55.1 cm) / 1920 x 1080 pixels @ 56-76 Hz
    Hard Drives
    Seagate ST2000DM001-1CH164 (FW: CC27)
    1863.0 GiB (~2000 GB)
    Case
    Cooler Master
    Mouse
    Lenovo Wireless Mouse
    Keyboard
    Microsoft Wired Keyboard
    Internet Speed
    40 MBPS
    Browser
    Chrome || Firefox
    Antivirus
    Windows Defender
The Sea Tools long generic test displayed pass.

When available please post HD Tune full error scan or Macrorit surface scan results.


Please run:

a) V2 log collector:
www.elevenforum.com

BSOD - Posting Instructions

BSOD - Posting Instructions This will show you how to help provide needed information about your system and dump files. It will not contain any personal or sensitive information about you or your data. To get better help with your Windows BSOD issue, please read these instructions and follow...
www.elevenforum.com www.elevenforum.com

b) event viewer script:
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
zbook said:
The Sea Tools long generic test displayed pass.

When available please post HD Tune full error scan or Macrorit surface scan results.
Click to expand...
SeaTools has theis FIX option. Can I use it?

1656513840565.png
zbook said:
a) V2 log collector:
Click to expand...
Sure I wil run these logs and post the results here.
zbook said:
b) event viewer script:
Click to expand...

However, I have formatted the system when I got the error as I mentioned in first post. So running these logs would be any useful now? since I installed a new OS? any disk problems(hardware issues like HDD & any other) also collected through this logs?

Thanks!!
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER
    Memory
    8 GB DDR4
    Graphics Card(s)
    NVIDIA GeForce 1650Ti
    Screen Resolution
    1920*1080
    Hard Drives
    500 GB SSD
    Internet Speed
    50 MBPS
    Browser
    Chrome
  • Operating System
    Microsoft Windows 11 (10.0) Professional 64-bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    Intel
    CPU
    Intel® Core™ i7-3770S CPU @ 3.10GHz
    Motherboard
    Intel DH77KC
    Memory
    16384 MB || Dual Channel (128 bit) DDR3-SDRAM
    Graphics card(s)
    NVIDIA NVS 300 (512 MB)
    Monitor(s) Displays
    Dell Computer DELL S2240L (DELD053) - 2
    Screen Resolution
    21.7 inches (55.1 cm) / 1920 x 1080 pixels @ 56-76 Hz
    Hard Drives
    Seagate ST2000DM001-1CH164 (FW: CC27)
    1863.0 GiB (~2000 GB)
    Case
    Cooler Master
    Mouse
    Lenovo Wireless Mouse
    Keyboard
    Microsoft Wired Keyboard
    Internet Speed
    40 MBPS
    Browser
    Chrome || Firefox
    Antivirus
    Windows Defender
Indicate whether the Sea Tools feature works or does not work on the disk drive.
Unfortunately there is insufficient data to report on it's ability to alter the life span.

www.seagate.com

How to use SeaTools for Windows | Seagate US

Tutorial for the use of SeaTools for Windows, explaining the most common features:
www.seagate.com



If the logs were available before the format then there may be entries reporting the problems.

The HD full error scan or Macrorit surface scans can run overnight.
If there were a before and after then there may be a visual for fixed or unfixed sectors.
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
zbook said:
Indicate whether the Sea Tools feature works or does not work on the disk drive.
Unfortunately there is insufficient data to report on it's ability to alter the life span.

www.seagate.com

How to use SeaTools for Windows | Seagate US

Tutorial for the use of SeaTools for Windows, explaining the most common features:
www.seagate.com



If the logs were available before the format then there may be entries reporting the problems.

The HD full error scan or Macrorit surface scans can run overnight.
If there were a before and after then there may be a visual for fixed or unfixed sectors.
Click to expand...
Here is the Macrorit Disk Scanner scan result...

1656529595599.png

1656531963935.png

Also, attached V2 log scan zip file and event logs below(file size exceeded so uploaded to Gdrie)

Thanks!!
 

Attachments

Last edited:

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER
    Memory
    8 GB DDR4
    Graphics Card(s)
    NVIDIA GeForce 1650Ti
    Screen Resolution
    1920*1080
    Hard Drives
    500 GB SSD
    Internet Speed
    50 MBPS
    Browser
    Chrome
  • Operating System
    Microsoft Windows 11 (10.0) Professional 64-bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    Intel
    CPU
    Intel® Core™ i7-3770S CPU @ 3.10GHz
    Motherboard
    Intel DH77KC
    Memory
    16384 MB || Dual Channel (128 bit) DDR3-SDRAM
    Graphics card(s)
    NVIDIA NVS 300 (512 MB)
    Monitor(s) Displays
    Dell Computer DELL S2240L (DELD053) - 2
    Screen Resolution
    21.7 inches (55.1 cm) / 1920 x 1080 pixels @ 56-76 Hz
    Hard Drives
    Seagate ST2000DM001-1CH164 (FW: CC27)
    1863.0 GiB (~2000 GB)
    Case
    Cooler Master
    Mouse
    Lenovo Wireless Mouse
    Keyboard
    Microsoft Wired Keyboard
    Internet Speed
    40 MBPS
    Browser
    Chrome || Firefox
    Antivirus
    Windows Defender
Were the above results after format only or after running Sea Tool fix?

The drive looks good.
No bad sectors identified.


The logs displayed multiple unexpected shutdowns and restarts.
These can happen by a manual power off or by an underlying driver / hardware problem.

This is a new Windows installation with new drivers and no BSOD.
So if there were no manual power offs then if available swap test the PSU.


The BIOS is dated 2018.
See if there is a BIOS upgrade: Express BIOS Update Instructions for Intel® Desktop Boards

Download and install:
www.intel.com

Download Intel Drivers and Software

Download new and previously released drivers including support software, bios, utilities, firmware and patches for Intel products.
www.intel.com www.intel.com



Code: 
PCI Simple Communications Controller    PCI\VEN_8086&DEV_1E3A&SUBSYS_20318086&REV_04\3&11583659&0&B0    The drivers for this device are not installed.


Code: 
Event[1229]
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2022-06-26T09:12:25.1350000Z
  Event ID: 41
  Task: N/A
  Level: Critical
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Arunachala
  Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.


Code: 
Event[1146]
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2022-06-26T07:52:57.7160000Z
  Event ID: 41
  Task: N/A
  Level: Critical
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Arunachala
  Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.


Code: 
Event[1204]
  Log Name: System
  Source: EventLog
  Date: 2022-06-26T09:12:49.5760000Z
  Event ID: 6008
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Arunachala
  Description:
The previous system shutdown at 07:53:15 on ?26-?06-?2022 was unexpected.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
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