Windows 11 Repair Error 0xc000000e - Nothing Works

GT Monster · Jan 20, 2025

Yesterday morning the PC worked just fine. A few hours later we decided to turn the PC on and got the 0xc000000e error code with a few options to repair. However trying to recover or access a DOS prompt just return us to this page. Nothing works.

I have created a USB drive with Windows 11 Pro on it and injected the Intel RST (NVMe drivers) into it so it can see the NVMe Windows drive (of which there are 4 in raid 10).

When loading from the Windows 11 installation USB, I have 2 options... recover (may be called repair) or install Windows 11. The Windows 11 option has a tick box that has to be filled in stating delete all files. The next Window wont appear until this is selected! I obviously cant do this.

The repair options are pretty useless. recover does not work.

DOS prompt works and I can see the hard drive in Diskpart.

What I need is an upgrade install so I can keep the existing programs and files

or at worst an option to allow me to reinstall, however while retaining the existing version of windows in a Windows old folder.

I just can't find a way to save the files.

I can make the main NVMe Windows 11 drive active in diskpart to allow me to access the installed version of Windows... but I know that copying the full drive this way will be rather painful!

Please can anyone advise how I can get Windows 11 working again please?

Thanks for any advise in advance

zbook · Jan 20, 2025

Please perform the following steps:

1) Find one or two flash drives that you can format (> or = 8 GB)

2) Find a working Windows computer

3) Create tools that can be used on the problematic computer

4) Create a bootable Sea Tools flash drive

https://www.seagate.com/content/dam/seagate/migrated-assets/old-support-files/seatools/USBbootSetup-SeaToolsBootable.zip

SeaTools | Seagate US

SeaTools - Quick diagnostic tool that checks the health of your drive.

www.seagate.com

5) Run the Sea Tools Long generic test > take pictures > post images or share links

7) If the Long generic test result reports fail then backup files and replace the drive

8) If the Long generic test result report pass then boot to the Windows 11 MCT

9) Perform startup repair > post srttrail.txt results

10) If system restore points are available then start with the oldest

11) Further steps pending the above results

FreeBooter · Jan 20, 2025

0xc000000e (NT: 0xc000000e STATUS_NO_SUCH_DEVICE) -- 3221225486 (-1073741810)
Error message text: A device which does not exist was specified.

GT Monster · Jan 20, 2025

Hi ZBook,
Massive thanks for helping me...

Ok so I ran the Sea Tools. All 4 Samsung 980pro NVMe drives checked out good with 99 / 98% of the drive lifespans still outstanding. So nothing wrong there. These run in raid 10 and give me a single 2TB C: drive normally.

As for the repair... There is no log to find. It is not written anywhere. The path that I'm given is /system32/logfiles/srt/srttrail.txt no drive letter is provided. I've looked high and low, but it's not stored as far as I can find.

None of the repair options work. All fail and not of the recovery or rollback options work.

When I enter DOS in recovery. My C drive does not show. There is no drive letter attached to the volume. I can assign one in diskpart, however as C: is taken up by another disk, it the drive is assigned to F:.

Also windows is not seen by the bootrec. I can assign a letter in diskpart, however, I'm not comfortable running the bootrec with the drive showing as F: This is incase it makes things worse. Do you know if the bootrec will repair back to how the boot assigned letter was or is at the time of running?

Thinking out loud... If I use diskpart to correctly assign the correct the drives letters so that C drive is C: and D drive is D:. The run bootrec... I wander if that will help?

Thanks again.

GT Monster · Jan 20, 2025

Hi FreeBooter.
My gut instinct is that the drive or partitions are not being seen correctly be the recovery tool and so they fail to work.

One strange thing though is that some of the recovery options recognise that Windows 11 is installed, but fail beyond that.

GT Monster · Jan 20, 2025

Of note... My error code 0xc000000e. Is a plain 0xc000000e code. There is no following explanation or additional code.

zbook · Jan 20, 2025

GT Monster said:
When I enter DOS in recovery. My C drive does not show. There is no drive letter attached to the volume. I can assign one in diskpart, however as C: is taken up by another disk, it the drive is assigned to F:.

Also windows is not seen by the bootrec. I can assign a letter in diskpart, however, I'm not comfortable running the bootrec with the drive showing as F: This is incase it makes things worse. Do you know if the bootrec will repair back to how the boot assigned letter was or is at the time of running?

Thinking out loud... If I use diskpart to correctly assign the correct the drives letters so that C drive is C: and D drive is D:. The run bootrec... I wander if that will help?

The above can cause harm.

zbook · Jan 20, 2025

When available post images or share links displaying the Sea Tools results.

GT Monster · Jan 20, 2025

Hi zbook,
The Sea Tools results confirmed the drives were operating fine. Not got pictures... Is there something more that can be read from these?

zbook · Jan 20, 2025

For all steps / tests make sure that images or share links are posted into the newest post

Find a camera or smartphone camera > take pictures > post images or share links

For these steps save commands with results to notepad > save to flash drive > post results

Boot to Windows RE > command prompt > type:

Code:

notepad
notepad
bcdedit /enum all
bcdedit | find "osdevice"

Code:

notepad
notepad
diskpart
lis dis
lis vol
sel dis 0
det dis
lis par
sel par 1
det par
sel par 2
det par
sel par 3
det par
sel par 4
det par
sel par 5
det par
sel dis 1
det dis
lis par
sel par 1
det par
sel par 2
det par
sel par 3
det par
sel par 4
det par
sel par 5
det par
sel dis 2
det dis
lis par
sel par 1
det par
sel par 2
det par
sel par 3
det par
sel par 4
det par
sel par 5
det par
sel dis 3
det dis
lis par
sel par 1
det par
sel par 2
det par
sel par 3
det par
sel par 4
det par
sel par 5
det par
exit

What happens if the drives are separated?

RAID 10 & Why Should I Use It? - Acronis

RAID is a method of storing data on multiple hard disks for greater protection. Find out everything you need to know about RAID 10 from Acronis.

www.acronis.com

GT Monster · Jan 20, 2025

Ok. Will do. Just thought no point if no errors.

What does the above do please?

GT Monster · Jan 20, 2025

I see it's providing details of all the partitions. Will do tomorrow. It's almost 3am here. Have a good night.

zbook · Jan 20, 2025

FreeBooter · Jan 21, 2025

In this video, i will guide you on how to fix "A Required Device Isn't Connected or Can't Be Accessed" error on Windows.

GT Monster · Jan 21, 2025

Accidentally posted 2ce

GT Monster · Jan 21, 2025

Thanks zbook.

FreeBooter... You sent me in the right direction... I started with your vid... But bootrec /fixboot got me access denied.

So I went into Diskpart. Removed and gave all drives their correct assigned drive letters. My drive D had become drive C and my drive C was unassigned.

Once corrected, I also assigned drive letters to the remaining drives.

I followed the below guide to correct the EFI boot partition... Quickly Fix: Bootrec /Fixboot Access Is Denied in Windows 10 - MiniTool Partition Wizard

Then followed the video again. Which again gave me access denied. And couldn't find a windows installation.

So I exited... This time back at the main menu I got restart into windows on partition 3... I restarted.

Back into windows...TF is all I can say!

Massive thanks to you both. I was boarding on a full reinstall earlier!

zbook · Jan 21, 2025

Please run the V2 log collector > post a share link

BSOD - Posting Instructions

BSOD - Posting Instructions This will show you how to help provide needed information about your system and dump files. It will not contain any personal or sensitive information about you or your data. To get better help with your Windows BSOD issue, please read these instructions and follow...

www.elevenforum.com

FreeBooter · Jan 21, 2025

GT Monster said:
Thanks zbook.

FreeBooter... You sent me in the right direction... I started with your vid... But bootrec /fixboot got me access denied.

So I went into Diskpart. Removed and gave all drives their correct assigned drive letters. My drive D had become drive C and my drive C was unassigned.

Once corrected, I also assigned drive letters to the remaining drives.

I followed the below guide to correct the EFI boot partition... Quickly Fix: Bootrec /Fixboot Access Is Denied in Windows 10 - MiniTool Partition Wizard

Then followed the video again. Which again gave me access denied. And couldn't find a windows installation.

So I exited... This time back at the main menu I got restart into windows on partition 3... I restarted.

Back into windows...TF is all I can say!

Massive thanks to you both. I was boarding on a full reinstall earlier!

You don't need to change any drive letter, as the partition drive letter assignment different in WinRE.

When the computer boots into Windows Recovery Environment (WinRE) environment, the drive letter assign to Windows partition may not be C: drive letter because Windows 7, 8, 8.1, 10 and 11 creates a separate system partition when it's installed from scratch. The system partition contains boot files WinRE assigns the system partition the C: drive letter and the Windows installed partition will be assigned any other drive letter, usually D: drive letter is assign to Windows installed partition. The Bcdedit | find "osdevice" command can be used to find out the drive letter of the Windows installed partition, the output of the Bcdedit command is similar to this osdevice partition=D:. The drive letter after partition= is the drive letter of the Windows partition.

When using Command Prompt to fix boot-related issues, it is common to face the “bootrec /fixboot Access is denied” error. There are many possible reasons for this problem to occur on your computer. In this video, i will help you troubleshoot this error.

aubergine · Jan 22, 2025

FreeBooter said:
The system partition contains boot files WinRE assigns the system partition the C: drive letter and the Windows installed partition will be assigned any other drive letter, usually D: drive letter is assign to Windows installed partition.

On an MBR disk, usually D: drive letter is assign to Windows installed partition.

On a GPT disk, usually C: drive letter is assign to Windows installed partition.

@GT Monster:

bootrec /fixboot ===> Access is denied.

It's not an error message, it just means that the command has been blocked. Both with Windows 10 (from version 1709) and Windows 11 installation media. All my computers have the same "problem" (i.e. it is a feature rather than a problem).

FreeBooter · Jan 22, 2025

aubergine said:
On an MBR disk, usually D: drive letter is assign to Windows installed partition.

On a GPT disk, usually C: drive letter is assign to Windows installed partition.

View attachment 122871

View attachment 122872

@GT Monster:

bootrec /fixboot ===> Access is denied.

It's not an error message, it just means that the command has been blocked. Both with Windows 10 (from version 1709) and Windows 11 installation media. All my computers have the same "problem" (i.e. it is a feature rather than a problem).

Do you even read, as i said it might not be C: letter assign to Windows installed partition.

Also, do you even know /FixBoot command do or use for before making claim it's not used any longer?

You know what i let you take over, you look like you know much more than me.

Windows 11 Repair Error 0xc000000e - Nothing Works

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