ptartist
Well-known member
- Local time
- 4:29 PM
- Posts
- 19
- OS
- Windows 11
I rarely shutdown my Dell PC, although it gets restarted every couple of weeks at least. When I do use Shutdown I often get a blue Recovery screen instead of a clean start to Windows, with the "did not shutdown normally" message when I turn on the power.
So far if I choose Restart it works: I see the Windows "enter PIN" screen & everything seems fine. I have never found anything helpful in the System or other logs, and since I don't really know where to look, or what to look for I give up!
This just happened today, when I shutdown due to unusually intensive thunder crashing about ... but it has happened several times previously at different update levels. I have a Dell XP8940 and I am only slightly behind on Windows updates. I will go ahead get the latest update, but I doubt that will change this issue.
So far if I choose Restart it works: I see the Windows "enter PIN" screen & everything seems fine. I have never found anything helpful in the System or other logs, and since I don't really know where to look, or what to look for I give up!
This just happened today, when I shutdown due to unusually intensive thunder crashing about ... but it has happened several times previously at different update levels. I have a Dell XP8940 and I am only slightly behind on Windows updates. I will go ahead get the latest update, but I doubt that will change this issue.
- Windows Build/Version
- Windows 22H2 22621.2134
My Computer
System One
-
- OS
- Windows 11
- Computer type
- PC/Desktop
- Manufacturer/Model
- Dell XPS 8940
- CPU
- 11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz 2.50 GH
- Memory
- 16 GB
- Graphics Card(s)
- NVIDIA gEfORCE gtx 1660
- Monitor(s) Displays
- DELL U2412M
- Hard Drives
- Two Seagate ST2000DM001-1ER164
- PSU
- 500W PSU
- Keyboard
- Microsoft Natural Ergonomic 4000
- Internet Speed
- Barely adequate ;-(
- Browser
- Firefox
- Antivirus
- Whatever...
- Other Info
- Used to know something about computers, but that was a long time ago... now I just want them to work better!