windows don't see my disc image


smoothnobody

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windows 11
yes, i am still using windows built in backup and restore. i know its depreciated.

when my image is on my NVME, windows detects it, but it wont let me load it because the image is on the drive that needs to be formatted. so i put the image on my external SSD. windows doesn't see it. i put the image on my USB flash drive. windows still doesn't see it. can't figure out why. any ideas?
 
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My Computer

System One

  • OS
    windows 11
How on earth can you get an image on a drive that is not formatted?
 

My Computer

System One

  • OS
    Windows 11 Pro + Win11 Canary VM.
    Computer type
    Laptop
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    ASUS Zenbook 14
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    I9 13th gen i9-13900H 2.60 GHZ
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    Yep, Laptop has one.
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    16 GB soldered
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    Macrium Reflect Home V8
    Office 365 Family (6 users each 1TB onedrive space)
    Hyper-V (a vm runs almost as fast as my older laptop)
That is the problem with Windows Backup and Imaging it has not worked properly since somewhen during the life of Windows 10.
I spent hours with MS on this demonstrating it not working with my NAS box. Waste of time. Even MS now recommend the use of 3rd party Applications.
You even make it worse by trying to shift the image to a different drive, even less chance of seeing the image.

Chance of a solution is zero, to be honest.

Your efforts would be better used to try out some third party Imaging Apps.
 

My Computer

System One

  • OS
    Windows 11
yes, i am still using windows built in backup and restore. i know its depreciated....
Next time, use something else then.....
when my image is on my NVME, windows detects it, but it wont let me load it because the image is on the drive that needs to be formatted. so i put the image on my external SSD. windows doesn't see it. i put the image on my USB flash drive. windows still doesn't see it. can't figure out why. any ideas?
That was one of Backup & Restore's weakest points, it's very temperamental about finding images. I used to use it a lot, and have lost images that way.

Some of the tips I've picked up over the years:

Do not, under any circumstances, try to rename any of the folders it creates for the image. The image is saved to a top level folder named WindowsImageBackup, inside is a folder with the name of the PC. These names are essential, and you must keep them exactly the same in any copy. The WindowsImageBackup folder must be at the root of the drive it's on.

Make sure you are copying everything, the image and all its associated files, folders and metadata. By default you do not have access to any of these folders. Inside the 'PC-named' folder there are more folders, Backup***, Catalog, and SPMetadataCache. You don't have access to these either. Before copying you need to open every one of the folders in File Explorer and click OK when asked if you want permanent access. Only then will you be able to copy everything.

The drive holding the image must be NTFS formatted.

I'm not sure on this last one, but I seem to recall that it didn't let you use USB flash drives, however formatted.
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
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    Acer Aspire 3 A315-23
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    AMD Athlon Silver 3050U
    Memory
    8GB
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    Radeon Graphics
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    laptop screen
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    1TB Samsung EVO 870 SSD
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    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October 2021 it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update, and 24H2 on 3rd October 2024 through Windows Update by setting the Target Release Version for 24H2.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus Insider Beta, Dev, and Canary builds (and a few others) as a native boot .vhdx.

    My SYSTEM SIX is a Dell Latitude 5550, Core Ultra 7 165H, 64GB RAM, 1TB NVMe SSD, supported device, Windows 11 Pro 24H2, Hyper-V host machine.
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E4310
    CPU
    Intel® Core™ i5-520M
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    0T6M8G
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    8GB
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    (integrated graphics) Intel HD Graphics
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    500GB Crucial MX500 SSD
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    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround. In-place upgrade to 22H2 using ISO and a workaround. Feature Update to 23H2 by manually installing the Enablement Package. In-place upgrade to 24H2 using hybrid 23H2/24H2 install media. Also running Insider Beta, Dev, and Canary builds as a native boot .vhdx.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus Insider Beta, Dev, and Canary builds (and a few others) as a native boot .vhdx.

    My SYSTEM SIX is a Dell Latitude 5550, Core Ultra 7 165H, 64GB RAM, 1TB NVMe SSD, supported device, Windows 11 Pro 24H2, Hyper-V host machine.
How on earth can you get an image on a drive that is not formatted?
my NVME is partitioned. one half for windows, other half for storage. the image is on the storage. i can't load the image because windows is telling me the drive needs to be formatted, and it can't do that if the image is on the drive.
 

My Computer

System One

  • OS
    windows 11
well, i tried again, this time windows saw my image. i successfully loaded it. but now i have a much bigger problem. windows not only formatted my storage partition, it also formatted my external drive, which was my backup. everything is gone. is it possible to recover?
 

My Computer

System One

  • OS
    windows 11
i tried windows file recovery from drive D and dumping to drive C with the following command, nothing.
winfr D: C: /extensive
 

My Computer

System One

  • OS
    windows 11
called a data recovery shop. was told because the drive is NVME when windows formatted the drive TRIM zeroed everything out and there is nothing that can be done. so unless somebody here knows something, guess that's game over.
 

My Computer

System One

  • OS
    windows 11
called a data recovery shop. was told because the drive is NVME when windows formatted the drive TRIM zeroed everything out and there is nothing that can be done. so unless somebody here knows something, guess that's game over.
my NVME is partitioned. one half for windows, other half for storage. the image is on the storage. i can't load the image because windows is telling me the drive needs to be formatted, and it can't do that if the image is on the drive.

My opinion. You are in this mess because your backup plan is extremely flawed.

1. which you are aware of: Backup and Restore is deprecated. MS has pointed its users to use a 3rd party app for years. Yes, MS should have removed that feature from Windows a long time ago. I'll never undertand their reasoning for leaving it available.

2. Second mistake and it's a biggie. NEVER keep images on the same drive as your system partition. Use an external hard drive or external nvme for your images. (the external drive can be used to store images of more than one system as well as be partitioned to use one partition for other file storage if you want.
I have one large nvme where I store images for 3 systems. For better use of availabe storage space I use folders rather than different partitions to keep these images separated.

3. NEVER attempt to move or rename an image (for any imaging app). I use Macrium and learned this the hard way when I moved one once and that image would not restore. I image regularly and keep multiple images so that is what saved me.

I so think your backup data is permanently gone. IF you were using a MS account and using onedrive to backup personal folders, those files should return after a clean install.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.3775
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
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    Integrated Realtek
    Monitor(s) Displays
    Benq 27
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    2560x1440
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    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
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    500w
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    Logitech wired
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    Internet Speed
    so slow I'm too embarrassed to tell
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    #1 Edge #2 Firefox
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    Defender+MWB Premium
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    Windows 10 Pro 22H2 19045.3930
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    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
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    MT
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    Dell factory
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    still not telling
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    Defender+MWB Premium
1. which you are aware of: Backup and Restore is deprecated. MS has pointed its users to use a 3rd party app for years. Yes, MS should have removed that feature from Windows a long time ago. I'll never undertand their reasoning for leaving it available.
It's available in Windows so you can restore from a previous image. Since it's legacy code, they didn't cripple the ability to make new backups.
 

My Computer

System One

  • OS
    Windows 7
@garlin Are you saying you think the Windows Backup and Restore feature is as dependable as a third party imaging app for making new images..
If so, I don't think I have ever disagreed with you before so this is a first.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.3775
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
You asked, "MS should have removed that feature from Windows a long time ago. I'll never understand their reasoning for leaving it available."

MS provides the app so users can recover data from old backups (if they're migrating from a pre-W10 or 11 system). Because it's the original program, they didn't update it to put up a giant disclaimer that it's deprecated and everyone should avoid it if possible.

On one hand, everyone likes to complain if Windows isn't backward compatible with something from 20 years ago...

Windows Backup & Restore was always a terrible and finicky program, but if you didn't provide it today, someone would have to revive a W7 or 8 PC just to restore a backup they have sitting around.
 

My Computer

System One

  • OS
    Windows 7

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