Solved windows update is hung during 21H2 to 22H2

win ver Windows 11 21H2

I bought a used machine on ebay. It came yesterday and as I opened the cover, it started asking questions - "the progressive" I will call it.
At the end of the progressive, it said it was going to download some updates after it rebooted.
During the progressive I was only given the option to run WiFi, so that's what it used to download what turned out to be a very large update.
That was unfortunate, because this laptop has an Ethernet port, and I have the infrastructure to connect it.

The update turned out to be 21H2 -> 22H2. I didn't check if the updates were done when it was time to go to bed. I assumed they were. I turned off the machine and retired for the evening.

When I turned it on again this morning, Windows Update said it had completed the Update - 100%, but that line was grayed out.
The remaining programs were grayed out stating they were waiting for the main update to complete.

I would like help to get everything running.
Another option would be to reset everything and start over. Actually that looks like the shortest option at the moment.
And is tempting, but I will wait for your input before proceeding.

Thanks,

@needsleep

Try the installation assistant, here...




Then, when you're on 22H2, you can use the Enablement Package to get to 23H2...

Personally, I would just do a clean install of Windows 11, since it's a "used" machine.
Who knows what's on that computer!

I decided to reset the computer.
After running for quite a number of hours, it has stopped to let me decide if I want to clear the TPM.

I have no association with this machine's previous contents, so I would not have any keys I created, nor need access to any encrypted data those keys point to.

I have two small SSD partitions that originally came with the laptop. Dell does this, perhaps other manufacturers do as well. I assume one has a set of utilities in it, and the other is a mystery. This laptop was first sold in 2022.

I asked it to clear everything when I ran the reset.

Should I clear the TPM?
Thanks.

I decided to clear the TPM. I saw no reason to be concerned.
The system then restarted the OOBE screens and I'm off and running again.
Thank you for your advice, Ghot.

needsleep said:

I decided to clear the TPM. I saw no reason to be concerned.
The system then restarted the OOBE screens and I'm off and running again.
Thank you for your advice, Ghot.

Click to expand...

The best thing you can do for your own peace of mind, is to start using backup software.
Here's some links that may be of use on Windows 11.








Don't forget to mark topics "solved" (top right), when you get your solution.