Black Screen of Death while gaming.

zbook said:

1) BIOS upgrades are often to improve security, performance, and stability.

Please upgrade to the most up to date non-beta BIOS.


2) Post a new V2 share link into the newest post.



3) For HDS (some drive tabs were not displayed) please click on each drive in the left column then post the 3 tabs (overview, temperature, SMART)





Optional drive tests:


a) Run GSmart Control (all drives)

(the software may not identify some drives)

GSmartControl

Download GSmartControl for free. Hard disk drive and SSD health inspection tool. GSmartControl is a graphical user interface for smartctl. It allows you to inspect the hard disk and solid-state drive SMART data to determine its health, as well as run various tests on it.

sourceforge.net

GSmartControl · Hard disk drive and SSD health inspection tool

GSmartControl Hard disk drive and SSD health inspection tool GSmartControl is a graphical user interface for smartctl (from smartmontools package),...

gsmartcontrol.shaduri.dev

Click Self-Tests tab > Test type > Extended Self-test > Execute (run overnight)

Copy and paste the results > post a share link



Click Attributes tab > for any entries that are red or pink post share links of the full results window

GSmartControl · Hard disk drive and SSD health inspection tool

GSmartControl Hard disk drive and SSD health inspection tool GSmartControl is a graphical user interface for smartctl (from smartmontools package),...

gsmartcontrol.shaduri.dev

b) Run Macrorit Full surface test (all drives)

Check Hard Disk for Bad Sectors | Scan Disk on Windows

Macrorit Disk Scanner is a free and smart disk scanner helps you fast check bad sectors, scan disk, surface test and mark the location of bad sectors when disk failure happens to Windows

macrorit.com

Click to expand...

zbook said:

Please list any hardware that was connected to the computer including mouse, keyboard, joystick, docking station, port replicator, drive, etc.


Indicate which you have and do not have available for swap testing.


Monitor the computer using

View Reliability History in Windows 11

This tutorial will show you how to view reliability history for your Windows 11 device. The Reliability Monitor provides a system stability overview and details about events that impact reliability. It calculates the Stability Index shown in the System Stability Chart. Reliability Monitor...

www.elevenforum.com

Report whether you do or do not see entries related to computer problems.


The collected logs reported a live kernel events

Code:

Event[1842]
  Log Name: Application
  Source: Windows Error Reporting
  Date: 2025-03-17T16:50:15.5360000Z
  Event ID: 1001
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: DESKTOP-85G04H3
  Description:
Fault bucket , type 0
Event Name: LiveKernelEvent
Response: Not available
Cab Id: 0

Problem signature:
P1: 144
P2: 1023
P3: ffffc48c0e9b87d0
P4: 0
P5: 0
P6: 10_0_26100
P7: 0_0
P8: 768_1
P9:
P10:

Attached files:
\\?\C:\WINDOWS\LiveKernelReports\USBXHCI\USBXHCI-20250315-2118.dmp
\\?\C:\WINDOWS\SystemTemp\WER-1727281-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.0eeb2c61-9cf4-465a-9092-cde5d38afbfe.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.f88dc2fa-a98b-43c2-85eb-7220d5bc2bdc.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.efa4b93e-a0cb-47df-8357-ede6500c6970.tmp.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.3abd9a0a-8c33-414b-afa9-3927c61364a4.tmp.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_144_77d4e63515e056d79878256c32c85cd623d0c440_00000000_fd400d26-806e-464e-9e4e-cdd947fdaef0

Analysis symbol:
Rechecking for solution: 0
Report Id: fd400d26-806e-464e-9e4e-cdd947fdaef0
Report Status: 2049
Hashed bucket:
Cab Guid: 0

Code:

Event[1843]
  Log Name: Application
  Source: Windows Error Reporting
  Date: 2025-03-17T16:50:15.5610000Z
  Event ID: 1001
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: DESKTOP-85G04H3
  Description:
Fault bucket , type 0
Event Name: LiveKernelEvent
Response: Not available
Cab Id: 0

Problem signature:
P1: 1a8
P2: a
P3: 0
P4: 0
P5: 0
P6: 10_0_26100
P7: 0_0
P8: 768_1
P9:
P10:

Attached files:
\\?\C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20250317-0749.dmp
\\?\C:\WINDOWS\SystemTemp\WER-19193875-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.c87ec74e-0433-4d54-abda-bc0f97222873.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.7095b4d6-7fb1-496c-87a7-56e476d92f8e.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.dca8a4e0-6a25-43a8-867d-c7d3c725ef36.tmp.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.a8b43280-99b9-4fd7-9dd0-869149a8ce98.tmp.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1a8_e95da2d060c179e96a9bde12e79fd66d9b60f1aa_00000000_007e6e15-b495-475a-8141-eeb881152ddd

Analysis symbol:
Rechecking for solution: 0
Report Id: 007e6e15-b495-475a-8141-eeb881152ddd
Report Status: 2049
Hashed bucket:
Cab Guid: 0

Click to expand...

zbook said:

Continue to use the computer as usual.

View reliability monitor and post V2 for recurrent problems.

Click to expand...

zbook said:

Please run > post a share link

https://www.tenforums.com/attachments/bsod-crashes-debugging/358470d1643456903-batch-files-use-bsod-debugging-gather_additional_dump_files.bat

Which USB hardware

can be disconnected
cannot be disconnected
can be swap tested
cannot be swap tested

Code:

Event[5211]
  Log Name: System
  Source: EventLog
  Date: 2025-03-17T20:27:58.9760000Z
  Event ID: 6008
  Task: None
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: DESKTOP-85G04H3
  Description:
The previous system shutdown at 8:27:17 PM on ?3/?17/?2025 was unexpected.

Code:

Event[5349]
  Log Name: System
  Source: UASPStor
  Date: 2025-03-18T00:06:00.1130000Z
  Event ID: 129
  Task: None
  Level: Warning
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: DESKTOP-85G04H3
  Description:
Reset to device, \Device\RaidPort2, was issued.

Code:

Event[5347]
  Log Name: System
  Source: UASPStor
  Date: 2025-03-17T23:59:58.0260000Z
  Event ID: 129
  Task: None
  Level: Warning
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: DESKTOP-85G04H3
  Description:
Reset to device, \Device\RaidPort2, was issued.

Click to expand...