Solved Just converted to Windows 11, but getting Blue Screen of Death

zbook · Nov 20, 2023

The V2 log collector runs in normal boot and safe mode.

For safe mode without networking:
Find a flash drive with free space.
Find a working Windows computer.
Download the V2 log collector to the flash drive.
Move the flash drive to the problematic computer
Run the V2 log collector and save the results to the flash drive
Move the flash drive to the working Windows computer
Post a share link into the newest post

Outsider418 · Nov 20, 2023

My apologies, I should be good from here, I just didn't know how to mark the thread as complete. Sorry about that...

zbook · Nov 20, 2023

It may be possible to fix the post upgrade BSOD problems by:

a) troubleshooting
b) clean install
c) custom install

A custom install installs a fresh version of Windows 11 and saves files to Windows.old.
Drivers and applications need to be reinstalled.
Important files are restored from Windows.old.

Custom Install Windows 11

This tutorial will show you how to do a custom clean install of Windows 11 on your PC. When you perform a custom install of Windows 11, a clean install of Windows 11 is performed only on the same partition as the current installation of Windows to replace it. The previous installation is moved...

www.elevenforum.com

Restore Files from Windows.old Folder in Windows 11

This tutorial will show you how to manually restore files from the Windows.old folder in Windows 11. When you upgrade to Windows 11 from Windows 10, repair install Windows 11, custom install Windows 11, or update to a new version of Windows 11 (ex: Windows Update), a copy of the previous...

www.elevenforum.com

What had happened with the startup repair?

What had happened rerunning the Windows RE commands?

FreeBooter · Nov 20, 2023

You can use Windows 10 driver.

Outsider418 · Nov 21, 2023

FreeBooter said:
You can use Windows 10 driver.

Unfortunately, they didn't make it that easy. When I saw that the drivers were from 2015, I figured this would be easy. I am using my old computer, so I would download the drivers and transport it to my main computer with a jump drive, but the company's website did not have drivers for that card, and every third party website that said they had the driver either wanted me to download some questionable software loader, or showed up as malware by my virus protection. I just figured it was safer to just buy a new Ethernet adapter.

Outsider418 · Nov 21, 2023

zbook said:
It may be possible to fix the post upgrade BSOD problems by:

a) troubleshooting
b) clean install
c) custom install

A custom install installs a fresh version of Windows 11 and saves files to Windows.old.
Drivers and applications need to be reinstalled.
Important files are restored from Windows.old.

Custom Install Windows 11

This tutorial will show you how to do a custom clean install of Windows 11 on your PC. When you perform a custom install of Windows 11, a clean install of Windows 11 is performed only on the same partition as the current installation of Windows to replace it. The previous installation is moved...

www.elevenforum.com

Restore Files from Windows.old Folder in Windows 11

This tutorial will show you how to manually restore files from the Windows.old folder in Windows 11. When you upgrade to Windows 11 from Windows 10, repair install Windows 11, custom install Windows 11, or update to a new version of Windows 11 (ex: Windows Update), a copy of the previous...

www.elevenforum.com

What had happened with the startup repair?

What had happened rerunning the Windows RE commands?

Before I found out that I could boot in safe mode (I found out after re-reading the tutorial you sent, I was trying to get to safe mode through my BIOS with no luck), I tried to do a clean install of Windows 11, but it kept telling me that my computer was not compatible, and when I tried to use the repair function in Windows RE, it kept saying that it could not repair the files (I forgot the exact error that I got). So as of now, it boots up just fine in Windows 11, but, just without internet until my new Ethernet card arrives.

zbook · Nov 21, 2023

Please post a new V2 share link into the newest post.

Outsider418 · Nov 21, 2023

I hope it's okay that I didn't unzip it first.

DESKTOP-UQMO3CP-(2023-11-21_03-28-29).zip

drive.google.com

ubuysa · Nov 21, 2023

These latest dumps are a tad confusing, although memory does seem to be a common denominator. All four BSODs occurred during different operations are no there are no common drivers or functions involved. One fails whilst freeing a memory pool, another fails freeing a memory heap (a heap is an area of allocated memory), and one fails whilst freeing an IRP (an interrupt request packet). The common denominator there is memory.

The fourth dump fails during a networking operation, and with a third-party driver on the call stack; rt640x64.sys. This is a Realtek PCI/PCIe Ethernet Adapter driver and it's quite old, dating from May 2021...

Code:

2: kd> lmDvm rt640x64
Browse full module list
start             end                 module name
fffff804`1e340000 fffff804`1e3f5000   rt640x64   (pdb symbols)          c:\mysymbols\rt640x64.pdb\21E95A6214DC44E2917A72BFACE1276F1\rt640x64.pdb
    Loaded symbol image file: rt640x64.sys
    Mapped memory image file: c:\mysymbols\rt640x64.sys\609CC2D8b5000\rt640x64.sys
    Image path: \SystemRoot\System32\drivers\rt640x64.sys
    Image name: rt640x64.sys
    Browse all global symbols  functions  data
    Timestamp:        Thu May 13 09:10:32 2021 (609CC2D8)
    CheckSum:         000BCB16
    ImageSize:        000B5000
    File version:     9.1.412.2015
    Product version:  9.1.412.2015
    File flags:       8 (Mask 3F) Private
    File OS:          40004 NT Win32
    File type:        3.6 Driver
    File date:        00000000.00000000
    Translations:     0000.04b0
    Information from resource tables:
        CompanyName:      Realtek                                    
        ProductName:      Realtek PCI/PCIe Ethernet Adapters                                                 
        InternalName:     rt640x64.sys
        OriginalFilename: rt640x64.sys
        ProductVersion:   9.001.0412.2015
        FileVersion:      9.001.0412.2015
        FileDescription:  Realtek 8125/8136/8168/8169 NDIS 6.40 64-bit Driver                                    
        LegalCopyright:   Copyright (C) 2021 Realtek Semiconductor Corporation. All Right Reserved.

I don't think it likely that this is the cause of the other BSODs however, but you might want to update the driver for whichever network adapter this is (probably the TP-Link adapter). I note also that both of the Ethernet adapters that you have installed are both disabled...

Code:

TP-Link Gigabit PCI Express Adapter    PCI\VEN_10EC&DEV_8168&SUBSYS_34687470&REV_06\4&1A5B4E11&0&00E7    This device is disabled.
Intel(R) Ethernet Connection (2) I219-V    PCI\VEN_8086&DEV_15B8&SUBSYS_86721043&REV_00\3&11583659&0&FE    This device is disabled.

I wonder how a driver for a disabled device is still being used? I also wonder how you're connecting to the Internet?

You said in your original post that you...

After a long journey, with the help from the kind folks in the Windows 10 forums, I finally got my computer converted over to Windows 11, and it worked for all of 15 minutes.

How did you install Windows 11? Did you upgrade Windows 10 to Windows 11 in place, or did you clean install Windows 11 from bootable media (deleting existing UEFI partitions)? If the former then that may well be the root of your problems.

Why was it so difficult to upgrade/install Windows 11?

Outsider418 · Nov 21, 2023

My apologies, I'm writing this quickly since I start work in a few minutes.

I converted from Windows 10 to 11 using an ISO file on a jump drive. I didn't do a clean install.

When I converted over after following your instructions, the first BSOD happened when I tried to get on the internet. My computer was involved in a lightning strike a few years back, which is why I have the PCIe adapter in there. I have an older computer that I was running files back and forth from, which became easier after I found a way to get into safe mode. Safe mode with networking failed, and then someone suggested shutting down the network card, then I was finally able to log on normally, just without internet. That's why the adapters show as disconnected in the logs. Every time I reactivate them, I instantly get the BSOD.

For some reason, the Realtek site did not have drivers for that card, so I ordered a new one, it should be here in a few days. I have no trouble so far with getting into the system otherwise, and it's running in Windows 11.

I'm hoping that once the new card is installed, I'll be good, fingers crossed!

zbook · Nov 21, 2023

The V2 log collector appears to have run while in normal boot instead of safe mode.

Open administrative command prompt and copy and paste:

sfc /scannow
DISM /Online /cleanup-image /Restorehealth
DISM /Online /Get-OSUninstallWindow
DISM /Online /Set-OSUninstallWindow /Value:60

Post images or share links displaying error messages or codes.

Please run Memtest86+ for 8 or more passes:

MemTest86+ - Test RAM

Test your RAM with MemTest 86+

www.tenforums.com

Plan to run Memtest86+ overnight while sleeping and during the next day.

The 32GB RAM can be tested at one time or one module can be tested at a time in the same DIMM.

Just 1 error is a test fail and testing can be aborted.

Take pictures > post images or share links into this thread

MemTest86+ - Test RAM

Test your RAM with MemTest 86+

www.tenforums.com

13A
D1
3B
1E
A

ubuysa · Nov 22, 2023

I'm not aware of the instructions you were given, so what were they?

Why was it so difficult to get Windows 11 installed?

Outsider418 · Nov 22, 2023

zbook said:
The V2 log collector appears to have run while in normal boot instead of safe mode.

Open administrative command prompt and copy and paste:

sfc /scannow
DISM /Online /cleanup-image /Restorehealth
DISM /Online /Get-OSUninstallWindow
DISM /Online /Set-OSUninstallWindow /Value:60

Post images or share links displaying error messages or codes.

Please run Memtest86+ for 8 or more passes:

MemTest86+ - Test RAM

Test your RAM with MemTest 86+

www.tenforums.com

Plan to run Memtest86+ overnight while sleeping and during the next day.

The 32GB RAM can be tested at one time or one module can be tested at a time in the same DIMM.

Just 1 error is a test fail and testing can be aborted.

Take pictures > post images or share links into this thread

MemTest86+ - Test RAM

Test your RAM with MemTest 86+

www.tenforums.com

13A
D1
3B
1E
A

Sorry, when I got your instructions, I was already asleep :)
I will run the MemTest after work today when I have time to properly review the instructions, but I did run the Scannow string. Files and pics enclosed, let me know if I am missing anything and I can re-run it.

Thanks for your continued diligence and patience.

Outsider418 · Nov 22, 2023

ubuysa said:
I'm not aware of the instructions you were given, so what were they?

Why was it so difficult to get Windows 11 installed?

Mostly due to driver issues. I've been doing OS conversions on my computers since Windows ME, and I've never had this much trouble before.

When I first did the conversion, it said that I had to upgrade my BIOS, which I did. Then every time I tried to run the conversion, it would get almost there, then revert back to 10, and it would continually try to convert during Windows Updates. Then I consulted the help of the Windows 10/11 forums, and the rest you know :) But during the process, it seemed to be drivers that were the main problem (video drivers and my ethernet card drivers). I'm on Windows 11 now on my main computer, but I can't log onto the internet until my new Ethernet adapter arrives. The computer I'm on now is too old and not compatible with Win 11.

ubuysa · Nov 22, 2023

This is why I never recommend upgrading in place. If you'd clean installed Windows 11 I doubt you'd have had these problems.

zbook · Nov 23, 2023

The file reported success modifying the go back from 10 to 60 days.

Code:

2023-11-22 05:47:10, Info                  DEPLOY [Pnp] Corrupt file: C:\WINDOWS\System32\drivers\bthmodem.sys
2023-11-22 05:47:10, Info                  DEPLOY [Pnp] Repaired file: C:\WINDOWS\System32\drivers\bthmodem.sys

Run the restorehealth command again when there is Internet access.

Outsider418 · Nov 23, 2023

Will do. I'm still waiting on that Ethernet card. I ran the memory test. I thought I could run it before I left for Thanksgiving dinner, it ran for 10 hours and 7 passes, but no errors. If I absolutely need 8 passes, I'll run it again tonight into tomorrow.

Thanks, and everyone enjoy your holiday!

zbook · Nov 24, 2023

Please make sure that images or share links are posted into the newest post.

The more the passes the better the testing conditions.

It sometimes passes into the 20s to find malfunctioning RAM.

Outsider418 · Nov 24, 2023

Aw crap, I shut off the computer as I was going out the door, I never got any pics. When I hit escape to stop it, it just restarted. Would it have left a log someplace?

Outsider418 · Nov 24, 2023

When I put in the new Ethernet Card, I was able to log on in Windows 11 and connect to the internet with no issues.

I ran the scannow command and it did not find any integrity violations.

I should be good from here on out, if anything comes up, I will start a new thread.

Thanks to everyone for your help and patience.

Solved Just converted to Windows 11, but getting Blue Screen of Death

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