Black SOD under no load randomly


HmmmmDrugon

Member
Local time
11:43 AM
Posts
4
OS
Windows 11 Home
I've been having this issue for over a year, my pc will randomly crash with no blue screen and reboot. This doesn't have any seeming reason, it will happen when gaming, when streaming video, as well as on the desktop with no programs running. Sometimes it will not occur for a while (the longest has been over a month), and other times it happens every 30 minutes.
In most times it crashes the event log it says that the pc has rebooted from bugcheck 0x00000113.

Some things I’ve done trying to find out what is wrong,
  • Taken it to microcenter to be diagnostically tested. (Found no hardware Issues)
  • Completely taken out and reinstalled every part and cable of the PC.
  • Tried only using one stick of RAM at a time (tried both sticks individually)
  • Tried confirmed working sticks of RAM from other pc.
  • Completely reinstalled windows 11 multiple times.
  • Uninstalled and reinstalled graphics drivers with DDU
  • Tried running multiple different older versions of graphics drivers.
  • Updated BIOS
  • Reinstalled windows and used entirely different peripherals (mouse, monitor, ethernet, keyboard, etc.)

The temperature of CPU and GPU both look normal.


I'm so defeated, I feel like I've tried everything possible. Thanks to those who try to help.
It's actually crashed twice while I've been making this post.

THANOPC-(2025-02-03_20-22-46).zip
 
Windows Build/Version
Windows 11 24H2 (OS Build 26100.2894)

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    Alienware Aurora R15 AMD
    CPU
    AMD Ryzen 9 7900X 12-Core Processor
    Motherboard
    Alienware Aurora R15 AMD Desktop Motherboard KDR38 With Amd Am5 Socket B650 Chipset And 4-slot Dual-channel Ddr5
    Memory
    32Gb DDR5 4800MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 4080
    Monitor(s) Displays
    Dell 144Hz Gaming Monitor FHD 24 Inch Monitor - S2421HGF
    Screen Resolution
    1920 x 1080
    PSU
    1350 W SFFX Platinum
    Antivirus
    Windows Defender
0x113 (WIN32/HTTP: 275 ERROR_EAS_DIDNT_FIT) -- 275 (275)
Error message text: The extended attributes did not fit in the buffer.

The VIDEO_DXGKRNL_FATAL_ERROR bug check has a value of 0x00000113. This indicates that the Microsoft DirectX graphics kernel subsystem has detected a violation.

Where are you downloading the GPU driver from?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    Alienware Aurora R15 AMD
    CPU
    AMD Ryzen 9 7900X 12-Core Processor
    Motherboard
    Alienware Aurora R15 AMD Desktop Motherboard KDR38 With Amd Am5 Socket B650 Chipset And 4-slot Dual-channel Ddr5
    Memory
    32Gb DDR5 4800MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 4080
    Monitor(s) Displays
    Dell 144Hz Gaming Monitor FHD 24 Inch Monitor - S2421HGF
    Screen Resolution
    1920 x 1080
    PSU
    1350 W SFFX Platinum
    Antivirus
    Windows Defender
See disabling Fast Startup will help.

A faulty power supply unit (PSU) can cause random computer reboots. Start by checking the PSU to ensure it's properly connected and delivering adequate power. If you suspect it's malfunctioning, consider testing with a different PSU or consulting a professional to avoid further damage.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
I believe I do have fast startup disabled.
I guess it is time to try testing more parts. I've been putting it off because I didn't want to buy more parts, but I guess I should bite the bullet.
 

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    Alienware Aurora R15 AMD
    CPU
    AMD Ryzen 9 7900X 12-Core Processor
    Motherboard
    Alienware Aurora R15 AMD Desktop Motherboard KDR38 With Amd Am5 Socket B650 Chipset And 4-slot Dual-channel Ddr5
    Memory
    32Gb DDR5 4800MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 4080
    Monitor(s) Displays
    Dell 144Hz Gaming Monitor FHD 24 Inch Monitor - S2421HGF
    Screen Resolution
    1920 x 1080
    PSU
    1350 W SFFX Platinum
    Antivirus
    Windows Defender
I believe I do have fast startup disabled.
I guess it is time to try testing more parts. I've been putting it off because I didn't want to buy more parts, but I guess I should bite the bullet.
I don't believe it has nothing to do with Windows 11, so testing hardware is a good way to go.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Please perform the following steps:



1) Run Tuneup plus > post a share link







2) Create a new restore point





3) The BIOS Version/Date Alienware 1.13.0, 4/9/2024

Upgrade the BIOS: 1.13 > 1.16





4) Swap test the GPU card (Nvidia or AMD)



5) While waiting for a GPU card for swap testing uninstall and reinstall the Nvidia GPU driver using DDU and the Dell website:








6) Run Sea Tools Long generic test (all drives) > post images or share links

https://www.seagate.com/content/dam...ds/seatools/_shared/downloads/100869623_B.pdf

https://www.seagate.com/content/dam...shared/downloads/SeaToolsWindowsInstaller.exe




7) Open administrative command prompt and copy and paste:

chkdsk /b /v

Run these chkdsk switches on all drives using the syntax: chkdsk /b /v C: or chkdsk /b /v D: or chkdsk /b /v E: etc.

Make sure that the windows drive runs overnight while sleeping.

C:\WINDOWS\system32>chkdsk /b /v
The type of the file system is NTFS.
Cannot lock current drive.
Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)

Type: Y

Reboot as needed.




8) After completing all chkdsk /b /v run:

https://www.tenforums.com/attachmen...-files-use-bsod-debugging-chkdskfromevent.bat

Batch files for use in BSOD debugging - Windows 10 Help Forums

Batch files for use in BSOD debugging - Windows 10 Help Forums








Code:
Event[3689]
  Log Name: System
  Source: Ntfs
  Date: 2025-01-16T18:45:54.2540000Z
  Event ID: 55
  Task: N/A
  Level: Error
  Opcode: Info 
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: ThanoPC
  Description:
A corruption was discovered in the file system structure on volume D:.

The exact nature of the corruption is unknown.  The file system structures need to be scanned online.


Code:
 Phase duration (Orphan reconnection): 10.50 milliseconds.
    Found lost file "\SteamLibrary\steamapps\common\Satisfactory <0x3,0x39>"; requesting reconnection to index "$I30" of directory "\SteamLibrary\steamapps\common <0x2,0x1e25>"
        ... repaired online.
    Found lost file "\$Extend <0xb,0xb>"; requesting reconnection to index "$I30" of directory "\ <0x5,0x5>"
        ... queued for offline repair.

 Phase duration (Orphan recovery to lost and found): 358.37 milliseconds.
  13317 reparse records processed.                                     

 Phase duration (Reparse point and Object ID verification): 21.16 milliseconds.

Stage 3: Examining security descriptors ...
Security descriptor verification completed.
 Phase duration (Security descriptor verification): 7.52 milliseconds.
  6293 data files processed.                                           

 Phase duration (Data attribute verification): 0.01 milliseconds.
Windows has found problems and some were fixed online;
the remaining problems must be fixed offline.
Please run "chkdsk /spotfix" to fix the issues.


Code:
Stage 2: Examining file name linkage ...
CHKDSK is scanning unindexed files for reconnect to their original directory.
Recovering orphaned file $Extend (B) into directory file 5.
Recovering orphaned file $Extend (B) into directory file 5.
Recovering orphaned file Satisfactory (39) into directory file 1E25.
Recovering orphaned file Satisfactory (39) into directory file 1E25.
  2 unindexed files recovered to original directory.


Code:
Checking file system on D:
The type of the file system is NTFS.
Windows will now check the disk.                         
Volume label is DATA.

0 corruption records processed in 0.0 seconds.

Windows could not fix all issues with this drive.
Please run chkdsk /f to find and fix all problems with this drive.


Code:
Checking file system on D:
The type of the file system is NTFS.
Volume label is DATA.

The volume is dirty.

Stage 1: Examining basic file system structure ...
  96256 file records processed.                                                       


File verification completed.
 Phase duration (File record verification): 1.36 seconds.
  28 large file records processed.                                   


 Phase duration (Orphan file record recovery): 0.98 milliseconds.
  0 bad file records processed.                                     


 Phase duration (Bad file record checking): 0.91 milliseconds.

Stage 2: Examining file name linkage ...
  13319 reparse records processed.                                     


  108844 index entries processed.                                                       


Index verification completed.
 Phase duration (Index verification): 3.27 seconds.
CHKDSK is scanning unindexed files for reconnect to their original directory.
  1 unindexed files scanned.                                       


Recovering orphaned file $Extend (B) into directory file 5.
  1 unindexed files recovered to original directory.
 Phase duration (Orphan reconnection): 6.56 milliseconds.
  0 unindexed files recovered to lost and found.                   


 Phase duration (Orphan recovery to lost and found): 2.72 milliseconds.
  13319 reparse records processed.                                     


 Phase duration (Reparse point and Object ID verification): 19.70 milliseconds.

Stage 3: Examining security descriptors ...
Cleaning up 12 unused index entries from index $SII of file 0x9.
Cleaning up 12 unused index entries from index $SDH of file 0x9.
Cleaning up 12 unused security descriptors.
Security descriptor verification completed.
 Phase duration (Security descriptor verification): 15.91 milliseconds.
  6294 data files processed.                                           


 Phase duration (Data attribute verification): 0.93 milliseconds.

Windows has made corrections to the file system.


Code:
------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 746.4 GB
Total Space: 976.0 GB
File System: NTFS
      Model: PC SN810 NVMe WDC 1024GB

      Drive: D:
 Free Space: 1727.8 GB
Total Space: 1907.6 GB
File System: NTFS
      Model: ST2000DM008-2UB102

      Drive: E:
 Free Space: 247.1 GB
Total Space: 1907.7 GB
File System: NTFS
      Model: Samsung SSD 980 PRO 2TB


Code:
Name    NVIDIA GeForce RTX 4080
PNP Device ID    PCI\VEN_10DE&DEV_2704&SUBSYS_51131028&REV_A1\4&8014B74&0&0009
Adapter Type    NVIDIA GeForce RTX 4080, NVIDIA compatible
Adapter Description    NVIDIA GeForce RTX 4080
Adapter RAM    (1,048,576) bytes
Installed Drivers    C:\WINDOWS\System32\DriverStore\FileRepository\nvdd.inf_amd64_ae9e06a36785768d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdd.inf_amd64_ae9e06a36785768d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdd.inf_amd64_ae9e06a36785768d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdd.inf_amd64_ae9e06a36785768d\nvldumdx.dll
Driver Version    32.0.15.6094
INF File    oem41.inf (Section055 section)
Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NVDD.INF_AMD64_AE9E06A36785768D\NVLDDMKM.SYS (32.0.15.6094, 68.52 MB (71,847,544 bytes), 1/27/2025 4:03 PM)


Code:
nvlddmkm.sys Mon Jun 24 22:55:41 2024 (667A3FBD)

Code:
nvlddmkm.sys Wed Aug 14 00:14:57 2024 (66BC3D51)
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
I tried running Tune Up Plus and it crashed... It's getting late so I'll try again when I wake up.
 

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    Alienware Aurora R15 AMD
    CPU
    AMD Ryzen 9 7900X 12-Core Processor
    Motherboard
    Alienware Aurora R15 AMD Desktop Motherboard KDR38 With Amd Am5 Socket B650 Chipset And 4-slot Dual-channel Ddr5
    Memory
    32Gb DDR5 4800MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 4080
    Monitor(s) Displays
    Dell 144Hz Gaming Monitor FHD 24 Inch Monitor - S2421HGF
    Screen Resolution
    1920 x 1080
    PSU
    1350 W SFFX Platinum
    Antivirus
    Windows Defender
Please reboot into clean boot > run Tuneup plus



If computer instability continues in clean boot then try safe mode with networking:

 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

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