BSOD 0x000000e


fan1bsb97

Member
Local time
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OS
Windows 11
Sigh I guess while cleaning up my files I accidentally deleted a rather important one. I get the blue screen that your PC/Device needs to be repaired. A required device isn't connnected or can't be accessed. Error code 0x000000e. None of the options work, so I am creating a bootable usb.

However, how do I figure out what the missing file is on my C drive so I can replace it?

Thank you!

It's an HP.
 

My Computer

System One

  • OS
    Windows 11
On another pc, install Macrium Reflect (trial version is ok).

Create a bootable Macrium Rescue USB

Boot from it in your pc.

Click link to fix Windows Boot problems.
 

My Computer

System One

  • OS
    Windows 11 Pro + Win11 Canary VM.
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zenbook 14
    CPU
    I9 13th gen i9-13900H 2.60 GHZ
    Motherboard
    Yep, Laptop has one.
    Memory
    16 GB soldered
    Graphics Card(s)
    Integrated Intel Iris XE
    Sound Card
    Realtek built in
    Monitor(s) Displays
    laptop OLED screen
    Screen Resolution
    2880x1800 touchscreen
    Hard Drives
    1 TB NVME SSD (only weakness is only one slot)
    PSU
    Internal + 65W thunderbolt USB4 charger
    Case
    Yep, got one
    Cooling
    Stella Artois (UK pint cans - 568 ml) - extra cost.
    Keyboard
    Built in UK keybd
    Mouse
    Bluetooth , wireless dongled, wired
    Internet Speed
    900 mbs (ethernet), wifi 6 typical 350-450 mb/s both up and down
    Browser
    Edge
    Antivirus
    Defender
    Other Info
    TPM 2.0, 2xUSB4 thunderbolt, 1xUsb3 (usb a), 1xUsb-c, hdmi out, 3.5 mm audio out/in combo, ASUS backlit trackpad (inc. switchable number pad)

    Macrium Reflect Home V8
    Office 365 Family (6 users each 1TB onedrive space)
    Hyper-V (a vm runs almost as fast as my older laptop)

My Computer

System One

  • OS
    Windows 11 Home 24H2 26100.3037
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion TP01-2xxx
    CPU
    AMD Ryzen 3 5300G
    Memory
    8gb
    Graphics Card(s)
    Radeon Graphics 4.00GHZ
    Monitor(s) Displays
    ViewSonic
    Keyboard
    HP
    Mouse
    wireless Microsoft
    Browser
    FireFox
    Antivirus
    Avira
Sigh I guess while cleaning up my files I accidentally deleted a rather important one. I get the blue screen that your PC/Device needs to be repaired. A required device isn't connnected or can't be accessed. Error code 0x000000e. None of the options work, so I am creating a bootable usb.

However, how do I figure out what the missing file is on my C drive so I can replace it?

Thank you!

It's an HP.
Please recheck the error code.
Was it
a) 0x000000e
b) 0xC000000E


Power on the computer and repetitively click F2 or F10 > run the HP UEFI hardware diagnostics > take pictures > post images displaying the tests performed with results.

View the left lower corner of every post.
Update the Eleven Forum "My Computer" section.
Computer model.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Just FYI, the error happens for several reasons, Several are disk failure , file corruption, or deletion of files in the Boot Configuration Database (BCD) which includes files and parameters that help to boot Windows . I don't know what method of "cleanup" you use but stay away from C:\Windows\Boot. If you manually messed with that folder I'm surprised permissions allowed you unless you also changed permissions.
Note:That is the normal location of BCD. However the folder could have written to another drive if a secondary drive was connected when Windows was installed.

If you use some 3rd party app for cleanup, and it caused this problem for whatever reason, I suggest you find another app that is not so obtrusinve.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.2314
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

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