Solved BSOD Only with EA Play Games

roorffxi said:

I've tried EA forums/Support. Seems to be an issue with FIFA some people experience and nobody can really pin point it. I am using the EA Play app as you have to or the Origin App. Yes the confusing part is how I am able to play other games and no BSOD. I keep going back to something in the game/app that just doesn't like one of my components or a driver.

But I've updated all drivers and done manual installs for most and still happening.

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But then why is Prime95 causing your computer to BSOD? Prime95 shouldn't do that on a gaming computer.

MisterEd said:

But then why is Prime95 causing your computer to BSOD? Prime95 shouldn't do that on a gaming computer.

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Not sure if you have seen my previous post, but It hasn't BSOD on my current test. The one thing I did do that I just remembered is swap to auto paging file instead of the custom that I had set. in Advanced Windows Settings.

roorffxi said:

Not sure if you have seen my previous post, but It hasn't BSOD on my current test. The one thing I did do that I just remembered is swap to auto paging file instead of the custom that I had set. in Advanced Windows Settings.

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This is important information.

When I mentioned clean Windows install with only fresh drivers, without anything else, I really meant clean. No fiddling with any Windows default settings.

MisterEd said:

The problem now is Prime95 is causing BSODs. That has nothing to do with EA games. It just may be coincidence that the problem EA games are pushing the OPs computer as hard as Prime95 is.

The only computer that I have ever had where Prime95 caused it to BSOD had a failing component.

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Again, if only EA games, per title, are the problem, then that's where one should look - the EA games.

And Prime95 is nothing to be messing with "if" you (the OP) is already running an unstable system.

roorffxi said:

I've tried EA forums/Support. Seems to be an issue with FIFA some people experience and nobody can really pin point it. I am using the EA Play app as you have to or the Origin App. Yes the confusing part is how I am able to play other games and no BSOD. I keep going back to something in the game/app that just doesn't like one of my components or a driver.

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Right. And if a game with a known issue is the problem, why are you chasing other stuff? And especially if you can play other games.

While nothing is absolute, seems to be the game app may be the problem.

As a side note, I had an issue with Tom Clancy's The Division 2 where the game became a crash fest. I couldn't play 10 minutes before it hard locked my PC. I tried a myriad of things to include clean installs, different GPU drivers, memory tests, breaking down the GPU and replacing the thermal paste / thermal pads. Even swapping GPUs from my backup system. Nothing worked!!!

In the end it turned out to be a faulty power supply. That whenever the GPU was pushed (requiring more power) my 1000-Watt Power supply flake out and hard lock the PC. Another tale tell sign of a bad PS was whenever I powered off the PC, the BIOS would reset... no matter how many times I replaced the CMOS battery on the motherboard. Checking the BIOS for voltages told me both my 5 volt and 3.3 voltages were low. I think the 3.3-volt supplies power to keep the CMOS battery charged.

Swapping the 1000-watt power supply for the one in my backup system solved my problems. Since then, no more hard locks and BIOS resets.

Moral of the story.... check the power supply is good. You can check your BIOS to see what voltages are showing. If either the 5v or 3.3v are a off by a few volts - instead of 5v you have say 4.5 or on the 3.3v side, you have say 3.0 instead of 3.3volts, you might have a PS issue.

BTW, because the GPU wasn't pushed during non-gaming sessions, the issue wouldn't appear. And why it was hard to find the cause.

Good luck.

roorffxi said:

The one thing I did do that I just remembered is swap to auto paging file instead of the custom that I had set. in Advanced Windows Settings.

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Ah, yeah, that actually could be the cause of your issue as the game(s) my require more memory than would you manually set for a page file.

Personally, I've not manually set my page file since leaving Windows XP some years ago. I simply let Windows manage it. No memory issues here.

SlicEnDicE said:

This is important information.

When I mentioned clean Windows install with only fresh drivers, without anything else, I really meant clean. No fiddling with any Windows default settings.

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Sorry, it was a suggestion in a video in this thread, and forgot to disable it. The strange thing is when I disable it and let it on Auto I can maybe play 30mins of FIFA. If I have it set to a custom 23,000 (I have 16GB of RAM) I can actually play for about an hour. Not sure if that helps at all.

Also, I have two 8GB sticks, but in my task manager, it shows 15.9 only. I assume that 100 is something assigned to windows.

Dru2 said:

Ah, yeah, that actually could be the cause of your issue as the game(s) my require more memory than would you manually set for a page file.

Personally, I've not manually set my page file since leaving Windows XP some years ago. I simply let Windows manage it. No memory issues here.

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Yeah, the strange thing is when I set it custom, I am able to play FIFA longer than when it is on auto in most cases. However, when I set it back to auto I stopped BSOD with prime95

I will check my PSU voltages also when I get a chance/home

roorffxi said:

Yeah, the strange thing is when I set it custom, I am able to play FIFA longer than when it is on auto in most cases. However, when I set it back to auto I stopped BSOD with prime95

I will check my PSU voltages also when I get a chance/home

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Yes you complicated things when you changed the Page File settings. For now leave it on auto where 99.99% of everyone else has it.

Checking the voltages is not enough. The voltages have to remain stable when the P/S is under load. Sometimes it is hard to see when the P/S becomes unstable.

I suspected my P/S was becoming unstable when I stressed the GPU. The only way to prove the the P/S was the problem was swapping it with another. When the BSOD stopped I knew I found the problem.

None of us can say for sure what is causing your problems. If it is the P/S then your best bet is to swap it out with another one.

MisterEd said:

Yes you complicated things when you changed the Page File settings. For now leave it on auto where 99.99% of everyone else has it.

Checking the voltages is not enough. The voltages have to remain stable when the P/S is under load. Sometimes it is hard to see when the P/S becomes unstable.

I suspected my P/S was becoming unstable when I stressed the GPU. The only way to prove the the P/S was the problem was swapping it with another. When the BSOD stopped I knew I found the problem.

None of us can say for sure what is causing your problems. If it is the P/S then your best bet is to swap it out with another one.

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Sadly I don't have another PSU to test it. Any stress test I can test the PSU with? Sound like it's either a RAM issue or PSU that I would have to buy to test it at this point.

I just noticed something. It looks like I may have a Turbo boost speed or something enabled in my BIOS because my current clock speed for CPU is at 4.8mhz and the default for the i9 10850k is 3.6. I do remember reading FIFA games didn't like overclocking would this be the issue?

roorffxi said:

I just noticed something. It looks like I may have a Turbo boost speed or something enabled in my BIOS because my current clock speed for CPU is at 4.8mhz and the default for the i9 10850k is 3.6. I do remember reading FIFA games didn't like overclocking would this be the issue?

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No, your CPU can boost up to 5.2GHz (briefly)

Base clock is only a value where the TDP is measured.

My CPU has a base clock of 4.2GHz and boost of 4.5GHz. I run it at 4.8GHz constant without issues.

What others has mentioned, makes sense...it is possible your PSU produce unstable power at high loads, but I doubt this is the issue.

You have a 10-core CPU with huge die size. It is possible your cooler does not cool the chip evenly as many coolers (especially water blocks) does not cover the die properly. It is also possible, as I mentioned before, that the cooler is pressing unevenly on the CPU die, makin the whole setup a bit unstable.

SlicEnDicE said:

No, your CPU can boost up to 5.2GHz (briefly)

Base clock is only a value where the TDP is measured.

My CPU has a base clock of 4.2GHz and boost of 4.5GHz. I run it at 4.8GHz constant without issues.

What others has mentioned, makes sense...it is possible your PSU produce unstable power at high loads, but I doubt this is the issue.

You have a 10-core CPU with huge die size. It is possible your cooler does not cool the chip evenly as many coolers (especially water blocks) does not cover the die properly. It is also possible, as I mentioned before, that the cooler is pressing unevenly on the CPU die, makin the whole setup a bit unstable.

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So I would need to reseat the cooler?

roorffxi said:

So I would need to reseat the cooler?

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possibly

It is possible that your case or fans are producing interfrence somehow, thus I recommended an open bench setup for testing. Mother board on a cardboard box, only CPU, cooler, RAM and SSD + PSU connected. Not even the GPU at first, until the setup has passed a long run of Prime95

It is a matter of elimination...start with the absolute minimum components and build up hardware from there.

It could even be as simple as your keyboard or mouse causing issues, or it is connected in "wrong" port. I've even seen reports of monitors causing stability issues.

...so yeah...at this point it could be anything...

SlicEnDicE said:

It is a matter of elimination...start with the absolute minimum components and build up hardware from there.

It could even be as simple as your keyboard or mouse causing issues, or it is connected in "wrong" port. I've even seen reports of monitors causing stability issues.

...so yeah...at this point it could be anything...

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Well, I disabled the Boost settings in my bios and I was just able to play 4 games. I know I have had success before like this so won't say its 100% fixed. However, I have had the game just idle on the background for over 3 hours

Essentially disabled the Turbo boost modes for CPU under CPU power management that changed my CPU core speeds capping it at 3.6.

So I was able to play for almost 2hrs with no BSOD, but It was also idle/loaded for about 4hrs and didn't BSOD. I think Its safe to say it is fixed now.

Here is what I disabled in the BIOS:

Disabled Intel Adaptive Boost Technology (ABT)
Disabled ASUS Multicore Enhancement (MCE)

Advanced > CPU Config > Power Management
Disabled Intel Turbo Boost Max Technology 3.0 and Turbo Bost under it

Now I am sure I don't have to disable all 4, but one of them was causing my CPU to bounce from 4-5k CPU Core and I guess FIFA/EA play really doesn't like OC/auto adjusting. Disabling these kept it at my stock 3.6 MHZ. At some point, I will go back and enable them and re-test to see what one exactly fixed it. Unless someone knows what one would do it from the 4.

Thanks for everyone that was helping!

roorffxi said:

So I was able to play for almost 2hrs with no BSOD, but It was also idle/loaded for about 4hrs and didn't BSOD. I think Its safe to say it is fixed now.

Here is what I disabled in the BIOS:

Disabled Intel Adaptive Boost Technology (ABT)
Disabled ASUS Multicore Enhancement (MCE)

Advanced > CPU Config > Power Management
Disabled Intel Turbo Boost Max Technology 3.0 and Turbo Bost under it

Now I am sure I don't have to disable all 4, but one of them was causing my CPU to bounce from 4-5k CPU Core and I guess FIFA/EA play really doesn't like OC/auto adjusting. Disabling these kept it at my stock 3.6 MHZ. At some point, I will go back and enable them and re-test to see what one exactly fixed it. Unless someone knows what one would do it from the 4.

Thanks for everyone that was helping!

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Thats crazyness man, Im running my 10700k oc'd to 5.2 on AIR and when playing fifa im sitting at 65c

ShamrockRig said:

Thats crazyness man, Im running my 10700k oc'd to 5.2 on AIR and when playing fifa im sitting at 65c

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At 3.6 its like at like 60C and runs fine, I think it's just EA Play with certain CPU/Boards I am sure that it doesn't like it or gel well. As I had no issues with other games with those settings on. I bet If I OC'd to 5.0 it would be fine, just didn't like it fluctuating I guess.

roorffxi said:

At 3.6 it idles at like 60C and runs fine, I think it's just EA Play with certain CPU/Boards I am sure that it doesn't like it or gel well. As I had no issues with other games with those settings on. I bet If I OC'd to 5.0 it would be fine, just didn't like it fluctuating I guess.

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Ah i turned off turbo on day one and just went with that across the board, Set the min cpu rate to 100% and it stops it fluctuating up and down as needed. That is ofc a max performance plan and not power friendly but im not one who cares about that.

Correction on the above its actually 68ish on fifa.
My idle is 37C

ShamrockRig said:

Ah i turned off turbo on day one and just went with that across the board, Set the min cpu rate to 100% and it stops it fluctuating up and down as needed. That is ofc a max performance plan and not power friendly but im not one who cares about that.

Correction on the above its actually 68ish on fifa.
My idle is 37C

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So the Turbo one under Power Management is what makes it fluctuate? Yeah with Fifa im at 50C right now at 3.6 clock speed. Idle it's only 32C. How would you set it to a certain clock? I may want to set it at 80% as my cooler is smaller until I get a better cooler.